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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
recipient receive image attachment from sender who try to send meeting request with signature with picture. However, if send normal email with signature picture, recipient will see fine. Is it a bug for it? Using outlook 2019 with latest version.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 31%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJX%3C/text%3E%3C/svg%3E)
Hi @johnnyz ,
I will do some tests and give you the results later.
Hi @johnnyz ,
I tested it in my test environment and when I send a meeting invitation with an image as a signature, it shows the signature without becoming an attachment.
Are you sending to internal users or users outside the organization? Do all users have this problem? How did you create the signature, by inserting the image or just copying and pasting it?
thanks for replying.
very strange. the signature recipient can see, but add 2 abnoamal image attachments.
moreover, it is not only apply to signature. if i insert the picture in email body, and send meeting request, recipient always receive image attachment
find something. when try to create a new signature with picture. after that, i can find the 2 image file image001 and image002 .jpg in signature template file. C:\Users\username\AppData\Roaming\Microsoft\Signatures\3_files
That depends of Outlook version. In old one meetings and other object (not mail) had RTF body, not HTML and there can transfer that picture ass attachment.
however when you use Exchange account the pix are inside text as you expect to be. On others not.
do you have any idea for this case
Hi @johnnyz ,
I tested in my environment and did not reproduce your issue (Meeting requests are sent to external recipients and images do not become attachments).
You can confirm the following information:
ok, it seems the link can not access. just show blank page
Sorry, I changed the link, please also confirm the information above, thank you.
my client does not want to accept the workaround because it is normal when sending normal email with signature picture. just occurs when sending meeting request. Need to fix the outlook client issue
Hi @johnnyz ,
You could try to Resolve Outlook for Windows issues with automated troubleshooting tools
Also I would like to confirm if the issue is only occurring on one outlook client?
i use local exchange account. Now, i can reproduce the issue in my office 2019 pro plus c2r latest version. however, my outlook 2016 pro plus c2r version works fine. and i compare 2 mail head, and cannot fiind something. very strange. i also set the same outlook setting in outlook 2016 and outlook 2019.
there is no error after run SARA
I will do more research and get back to you later.
Hi @johnnyz ,
I am confirming the following information with you because I want to know if it is an Outlook version issue (office 2019 pro plus c2r) or a single Outlook issue on a single host.
it seems it is outlook client issue. i use another exchange account send such email, the issue always occurs
Yes you can use HTML signatures in Outlook meetings, but you do not have to receive using that format,
or AV switch that to TXT and that's why toy have pictures as attachments not in body text.
Regards.