Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,239 questions
What is compliance status for the apps in question in Intune?
Intune Win32 App not working with user context on Win11 22H2.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 87%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sandeep More
1
Reputation point
we have some Intune win32 application created with user context that are working fine on all version of win10 and win11 22H1. we have recently upgraded few devices to Win11 22H2. It has been observed that any application deployed with user context gets failed on Win11 22H2 with error Unknown (0x87D30000)
Also we are using ServiceUI.exe in order to bring the SYSTEM Process to Interactive Mode for some packages which are deployed with system context. Such packages are also getting failed with same error code on Win11 22H2.
IntuneManagementExtension.log shows the IPExitCode -4294967295
7 answers
Sort by: Most helpful
-
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Crystal-MSFT 43,311 Reputation points Microsoft Vendor2022-12-01T01:57:22.613+00:00 @Sandeep More , Thanks for posting in Q&A. From the log, it seems the app install result has returned with error to IME. Could you check if the app is successfully installed on the device?
Meanwhile, you can check the application event log to see if there's any more finding. In addition, you can also test to install the application with user context manually on the Win11 22H2 device to see if it can be installed. If not, I think you need to contact app developer to make sure the app is supported on win 11 22H2.
Please check the above information and if there's anything unclear, feel free to let us know.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.-
Sandeep More 1 Reputation point
2022-12-01T07:19:29.867+00:00 App is not getting install at all. this is not a specific app. there are number of application which are deployed with user context are getting failed. Manually those are getting installed successfully. we have some thousands of win10 devices are deployed with same application without any issue. only Win11 22H2 are getting failed. with above error.
And the package where we used ServiceUI.exe with system context, those are not even creating windows installer process. we have seen in the log file that "unable to create windows installer process" kind of error in some devices. -
Crystal-MSFT 43,311 Reputation points Microsoft Vendor
2022-12-01T07:42:55.453+00:00 @Sandeep More , Thanks for the clarify. It seems the apps are able to silently installed manually on windows 11 22H2 via the install command we configure on Intune.
For the error "Unable to create windows installer process", it looks like the issue occurs during the "Start application installation". Here is a link with details of IME log analysis for the reference.
https://www.anoopcnair.com/intune-win32-app-troubleshooting/
NoteL Non-microsoft link, just for the reference.If so, I think the issue needs to look into more logs to know why the windows installer is failed to create. Please open case to check on this. Here is a link with the steps to open case for your reference:
https://learn.microsoft.com/en-us/mem/get-supportThanks for your understanding.
Sign in to comment -
-
Rahul Jindal [MVP] 9,151 Reputation points MVP2022-12-01T07:38:16.913+00:00 Intune is just a delivery tool for the payload. If the apps are installing manually, then there could be in issue with how they setup in Intune. I will suggest to check for your installer scripts, install context, requirements for Windows 11. If everything checks out then the next logical option will be to open a support case.
-
Sandeep More 1 Reputation point
2022-12-01T12:47:05.723+00:00 its not something that these are new packages have created first time in the Intune nor I am a new guy which is setting up the application in Intune. those are existing application which are already deployed more than 50K win10 devices. without any issue. but failing on every single Win11 22H2 device with same error code.
secondly if I deploy same installer in system context its working. -
Rahul Jindal [MVP] 9,151 Reputation points MVP
2022-12-01T22:15:27.027+00:00 Windows 11 22h2 is a completely different build. If the apps are installing in system context then why is there a requirement to install them in user context? Sorry, but without knowing the details, it will be impossible to provide any kind of assistance. You can see if MSFTs can provide any assistance here, but I will still suggest to open a case. Good luck.
Sign in to comment -
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 2%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jeffrey 0 Reputation points2023-01-18T08:23:15.2833333+00:00 Same problem here. I have a simple Win32 package to install Putty 0.78. I have installed older versions of this program succesfully so all the parameters are good. Now on my own Win11 22H2 laptop putty cannot be installed. It says that the application is not detected. (Nothing is installed, i have tried upgrades, fresh installations etc) and on the Win10 devices in our company everything is working fine. (Fresh installs of Putty, upgrades etc)
Important note is that when i run the installer manually everything is installed succesfully. Even on Win11 22H2 devices.
Currently the install behavior is: System.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 84%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DeepScout 0 Reputation points2023-01-20T05:56:24.4633333+00:00 Got the same Problem here.
It is independent with us of system or user content. The applications are not installed and get the return code you mentioned.
Manual installation goes without problems and also on hardware-same devices with Windows 10 22H1/Windows 11 22H1 everything runs without problems.
However, we could only observe the behavior on "New installation". Computers that have been upgraded (Win 10 -> Win 11 or Win 11 22H1 -> Win 11 22H2) do not have this problem.