22,730 questions
1 answer
Wi-Fi is not starting
Hi there, my wifi adapater keeps fading out it disappears randomly and also sometime bluetooth disappears but come back fine, but hardware seems because in pc diagnostic showed test passed to be fine it shows CODE 10/43. I have also attached event log…
Windows for home | Windows 11 | Devices and drivers
asked 2026-05-03T19:34:26.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 6%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Loyal Joshua
0
Reputation points
answered 2026-05-03T19:34:48.2833333+00:00
Q&A Assist
0 answers
Verify loop with hotmail
I have been trying to log into my email stevenjcoster@hotmailcom with the correct password and face id. However, it sends a verify email to ******@hotmail.com. When I try to sign into ******@hotmail.com, it sends a verify email to ******@hotmail.com I…
Outlook | Web | Outlook.com | Email
8,369 questions
asked 2026-05-03T19:31:29.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Steven Coster
0
Reputation points
answered 2026-05-03T19:31:46.32+00:00
Q&A Assist
3 answers
help me to download xeno
when I was downloading Xeno when I was Gona open the file it just said Microsoft blocked the file and I checked if there is any vires but there wasn't
Windows for home | Other | Security and privacy
2,562 questions
asked 2026-05-02T12:29:35.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 49%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gin Sosuke
0
Reputation points
answered 2026-05-03T19:31:17.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
6,570
Reputation points Microsoft External Staff
Moderator
2 answers
I believe I have signed up for 3 accounts with the same email by mistake.
I believe I have signed up for 3 accounts with the same email by mistake.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,466 questions
asked 2026-05-03T18:46:15.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 86%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Richard Gaylord
0
Reputation points
answered 2026-05-03T19:31:12.3066667+00:00
John Jefferson Doyon
67,755
Reputation points
Independent Advisor
1 answer
Microsoft Windows 365 Basic Renewed already, but my account has been cancelled
My yearly Subscription to Microsoft 365 Basic, about $ 20 was automatically renewed by Microsoft and charged to my Bank Account. I have a paid notification from my Bank. Despite this my account has been cancelled, May 1i please know why????? You have…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,341 questions
asked 2026-05-03T18:49:58.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 42%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Ghulam Dhar
0
Reputation points
answered 2026-05-03T19:27:05.8+00:00
John Jefferson Doyon
67,755
Reputation points
Independent Advisor
2 answers
Microsoft Word: the save failed due to out of memory or disk space
I don't use Word normally on my home workstation, but I have tried to start using it, but the unable to save error saying my PC is out of memory or disk space keeps on occurring. I have 32gb of ram and plenty of free space on my drives. I have also tried…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,933 questions
asked 2026-05-02T18:06:55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 11%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Henry
0
Reputation points
answered 2026-05-03T19:26:48.0866667+00:00
Stefan Blom
339.2K
Reputation points MVP
Volunteer Moderator
0 answers
Forced to buy Microsoft 365
I purchased Microsoft office 2024 (stand alone version) in May, 2025 and installed it on a new Mac desktop using the newest Apple operating system. The Office products worked great till yesterday when they all give an error if I try to edit/save them…
Microsoft 365 and Office | Microsoft Forms | For home
Microsoft 365 and Office | Microsoft Forms | For home
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
561 questions
asked 2026-05-03T19:22:56.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 1%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jan Fetler
0
Reputation points
asked 2026-05-03T19:22:56.8966667+00:00
Jan Fetler
0
Reputation points
1 answer
Camera Settings
How do I turn my camera on and get it started for recording? I have used my zoom before so I don't know why my camera is not on now.
Windows for home | Windows 11 | Settings
9,614 questions
asked 2026-05-03T19:20:45.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 35%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kumia Thornton
0
Reputation points
answered 2026-05-03T19:21:00.21+00:00
Q&A Assist
2 answers
All outgoing email blocked due to spam
Apparently my Hotmail account has been flagged as spam. How can I fix this>
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,002 questions
asked 2026-05-03T18:35:09.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 94%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Robin Kellett-Navellou
0
Reputation points
edited an answer 2026-05-03T19:20:46.91+00:00
John Jefferson Doyon
67,755
Reputation points
Independent Advisor
1 answer
Can’t connect to One Drive
We couldn’t access one drive and changed the DNS from automatic to Google. Worked for a few days. Now stopped working again and with error code 0x8004de40. Reinstalled One Drive already. Restarted. Re ran it. Checked the firewall has one drive listed.…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,289 questions
asked 2026-05-03T19:19:42.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 76%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Charlotte
0
Reputation points
answered 2026-05-03T19:20:03.1366667+00:00
Q&A Assist
2 answers
Every time i try to sign in with password i'm not recognized
for the past week i try to sign in with my password I get this message. I know my password is correct and if I'm now PAYING for MSN membership i would like to know why i have to jump through hoops just to access my email!
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T17:37:37.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 39%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jarmilla Baker
0
Reputation points
edited the question 2026-05-03T19:19:51.34+00:00
MartMcd
2,585
Reputation points
Volunteer Moderator
2 answers
System hangs after KB5066130 and KB5071959 were superseded on April 21, 2026
I have a very similar problem as the one described in question: PCI Express Root Port, Black Screen, WHEA and NVIDIA submitted by anonymous on Feb 5, 2024, 11:21 PM. As of April 21, 19H00 (CET - summertime) I experience full hang from my medion desktop…
Windows for home | Windows 10 | Performance and system failures
42,598 questions
asked 2026-05-02T12:09:06.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lutgart Van den Broeck
0
Reputation points
answered 2026-05-03T19:19:40.82+00:00
Lucus-V
6,570
Reputation points Microsoft External Staff
Moderator
2 answers
Email settings have changed from English to Vietnamese
I believe my email has been hacked at some point. Desktop part of my email has changed to Vietnamese language apart from the emails themselves they are all still in English. I have changed within the settings to English and uk time zone but still desktop…
Outlook | Web | Outlook.com | Settings
4,249 questions
asked 2026-05-03T18:36:50.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 73%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Steven Hewitt
0
Reputation points
answered 2026-05-03T19:14:51.97+00:00
John Jefferson Doyon
67,755
Reputation points
Independent Advisor
3 answers
Fixing error message "out of memory or disk space" in Word for Mac
I am working on documents that I am not able to save. The error message indicates that I am out of memory or disk space. The MacBook Pro I am using is new and has ample space.
Microsoft 365 and Office | Word | For education | MacOS
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,336 questions
asked 2026-03-05T13:56:47.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 59%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Stephens, Robert
10
Reputation points
edited the question 2026-05-03T19:14:40.77+00:00
Stefan Blom
339.2K
Reputation points MVP
Volunteer Moderator
1 answer
why does it say on copilot that i have reached my daily limit whenever i try to upload an image?
why does it say on copilot that i have reached my daily limit whenever i try to upload an image?
Microsoft Copilot | Other
1,659 questions
asked 2025-12-23T07:46:07.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 28.000000000000004%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
Finn Downey
35
Reputation points
answered 2026-05-03T19:14:25.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 82%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Chillaxinus Maximus
0
Reputation points
2 answers
Random BSODs especially while running games and other processes that don't take up much RAM
I've had my prebuilt PC for about 2 years now, and ever since around 2 months ago, whenever I play games, it will BSOD. I've only had two types of error codes, which are "KERNEL_MODE_HEAP_CORRUPTION" and "MEMORY_MANAGEMENT". No, I…
Windows for home | Windows 11 | Performance and system failures
31,310 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 57.99999999999999%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
2 answers
My desktop Optiplex 5000 is trying to be hacked by scammers
While I am on this desktop computer, the screen goes black and writing comes up to tell me that do not shut off the computer it is be getting an update. At the same time a hand or arrow is going over the screen to find something to load up but I shut…
Windows for home | Windows 11 | Security and privacy
8,098 questions
asked 2026-05-03T18:39:37.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 95%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sanford Hochman
20
Reputation points
answered 2026-05-03T19:13:27.79+00:00
EmilyS726
227.5K
Reputation points
Independent Advisor
2 answers
Multiple Activation Key limits
Hi, I get this error (in Danish) when I try to activate my Visio LTSC Professional 2024. "The activation server reported that the Multiple Activation Key has exceeded its limit." The licens is not activated on any other PC. I bought the…
Microsoft 365 and Office | Visio | For business | Windows
Microsoft 365 and Office | Visio | For business | Windows
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
1,173 questions
asked 2026-05-03T18:37:46.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 40%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Michael Köhl
0
Reputation points
answered 2026-05-03T19:12:26.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
Vy Nguyen
10,315
Reputation points Microsoft External Staff
Moderator
2 answers
IN BUILT CAMERA NOT BEING DETECTED
i can't use the camera on my dell 3551. it cannot be found. when i try a WhatsApp video call, i get the feedback that there is no microphone. The camera does not work on any other app.
Windows for home | Windows 11 | Devices and drivers
22,730 questions
asked 2026-05-03T18:17:01.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 15%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Martin Biney
0
Reputation points
commented 2026-05-03T19:11:13.1366667+00:00
Martin Biney
0
Reputation points
2 answers
How to correct layout for bookfold selection
I'm trying to create a book using margins/custom margins/multiple pages - Book Fold. I want it to be laid out on a landscape view with 8.5 x 11" paper. However, when I select book fold, it forces portrait orientation on my screen. Then when I go…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,357 questions
asked 2026-05-03T16:07:16.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 98%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
susan fuchtman
0
Reputation points
edited an answer 2026-05-03T19:10:47.4366667+00:00
Stefan Blom
339.2K
Reputation points MVP
Volunteer Moderator