Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
198 questions
2 answers
Trojan:MSIL/AMSIBypass.KK!MTB
I have this malware appearing on my computer and would like to understand the best steps to remove it.
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-04-03T16:04:31.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 73%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mike and Kelly Bonte
0
Reputation points
answered 2026-04-12T17:25:59.8333333+00:00
Mike and Kelly Bonte
0
Reputation points
3 answers
Charging Being Weird?
Hello! I've had my computer since December 25th, 2025, but it's been acting up with charging. When I plug it in, it'll charge for a bit, then stop randomly and start again a second later? I don't know why this is happening, I have a LX15PRO Laptop,…
Windows for home | Windows 11 | Performance and system failures
31,115 questions
asked 2026-03-30T04:07:16.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 38%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENJ%3C/text%3E%3C/svg%3E)
Nooby Jack
0
Reputation points
answered 2026-04-12T17:25:08.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
6,335
Reputation points Microsoft External Staff
Moderator
1 answer
Start Menu
Why can't I pin Windows Update to the start menu on my new HP laptop?
Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked 2026-04-12T15:36:15.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 56.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Michelle D
20
Reputation points
commented 2026-04-12T17:25:03.9166667+00:00
EmilyS726
222K
Reputation points
Independent Advisor
1 answer
Xbox version of Streets of Rage 4 won't run on Windows 11
3 - 4 years ago I had the same problem. Numerous people came to help but none was able to. I finally went to the game's folder and deteled a bunch of dll files and asked Windows to repair the game and it worked. Game started running. This time and…
Windows for home | Windows 11 | Gaming
4,771 questions
asked 2026-04-11T23:29:28.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 57.99999999999999%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kiyanoush K
0
Reputation points
commented 2026-04-12T17:23:09.1+00:00
Kiyanoush K
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Merge the same email accounts in Outlook classic
I recently unsynced my relatively new computer from One Drive because I prefer to manually upload/download files from one drive. When I did that, apparently is broke a lot of links to files that Outlook (classic) was using. I have partially…
Outlook | Windows | Classic Outlook for Windows | For home
31,259 questions
asked 2026-03-18T19:31:13.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mark Bennett
40
Reputation points
accepted 2026-04-12T17:18:29.6366667+00:00
Mark Bennett
40
Reputation points
3 answers
Need to restore Bitlocker recovery keys because a device was removed from the account
My MS account had a device removed from it, and I now have two drives that cannot be accessed because they have been locked by BitLocker. In Windows 11 Settings\Accounts\Linked devices, it's still showing my computer - but when I login to my MS Account…
Windows for home | Windows 11 | Security and privacy
8,027 questions
asked 2026-03-30T03:15:12.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 31%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFL%3C/text%3E%3C/svg%3E)
Frank Link
0
Reputation points
answered 2026-04-12T17:15:52.3566667+00:00
Lucus-V
6,335
Reputation points Microsoft External Staff
Moderator
1 answer
I attempted AZ 900 exam on 9th April and had scored 900 marks, yet I'm unable to find my certificate.
I attempted AZ 900 exam on 9th April and had scored 900 marks, yet I'm unable to find my certificate.
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,160 questions
asked 2026-04-12T17:12:42.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 8%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sameer kumar Medapati
0
Reputation points
answered 2026-04-12T17:12:52.2333333+00:00
Q&A Assist
1 answer
want to uninstall copilot from my computer
I pay $1.99 for basic so that Outlookmail will work and thats not a prob. I dont have major 365 program and but I want to uninstall app for copilot but afraid I will uninstall the basic for the $1.99 what do I do I have windows 11
Windows for home | Windows 11 | Settings
9,535 questions
asked 2026-04-12T17:12:03.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 75%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
phil smith
0
Reputation points
answered 2026-04-12T17:12:12.81+00:00
Q&A Assist
3 answers
garbled audio
Desktop audio became garbled and volume dropped mid-week passed without control on my behalf.
Windows for home | Other | Performance and system failures
2,686 questions
asked 2026-03-29T23:29:34.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 5%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
allan davis
0
Reputation points
answered 2026-04-12T17:10:50.6966667+00:00
Lucus-V
6,335
Reputation points Microsoft External Staff
Moderator
3 answers
New "Start menu" hides the alphabetical list
The new Start menu hides the alphabetical list of applications unless the user manually switches from Category to List. This breaks discoverability, makes legacy applications invisible, and removes a core navigation feature used by millions. Please…
Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked 2026-04-12T16:47:56.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
David Myers
0
Reputation points
answered 2026-04-12T17:09:08.16+00:00
CrazyKats
15,255
Reputation points
Volunteer Moderator
0 answers
Can't login to portal.azure.com - authenticator code never arrives
Hello, I am using azure to learn and to host a small website. I tried to log in recently to pay monthly invoice that was generated however I am unable to get in. My authenticator code never pops up on any of my mobile devices which I use with…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,769 questions
asked 2026-04-12T17:07:22.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 72%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mariusz Wiloch
0
Reputation points
asked 2026-04-12T17:07:22.4033333+00:00
Mariusz Wiloch
0
Reputation points
1 answer
Hidden content notification
For the last few days I have been receiving notifications on my phone and when I unlock the notification disappears. Please someone help me to resolve this issue. Regards, Aquil
Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-04-12T17:05:46.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 1%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Aquilur Rahman
40
Reputation points
answered 2026-04-12T17:05:59.39+00:00
Q&A Assist
3 answers
How to remove my son from my Microsoft Family group?
I can not remove my son from my Microsoft family group. I have tried two different methods to get resolution already. First, I follow your instructions on Microsoft website for removing a member. When attempting to remove my son, I am not getting the…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
855 questions
asked 2026-04-09T14:22:32.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 21%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Katherine Reed
0
Reputation points
answered 2026-04-12T17:03:28.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Katerina-N
8,240
Reputation points Microsoft External Staff
Moderator
0 answers
How to fix Travelmate when it cannot shutdown or restart on its own?
I have an Acer Travelmate b514-31-353R and every time I click restart or shutdown from the start menu, it shows either shutting down or restarting (normal) but then it goes to a black screen, the back light is off, but the fans and the power light on the…
Windows for home | Windows 11 | Performance and system failures
31,115 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 16%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
1 answer
How to resolve continous threat (spam) emails on my android app?
Dear Awesome Community Members, I am having problems with scams on my phone's outlook app. I am recieving through my own email address addressed to me. I delete them all and also I have tried to block them but they are red flagged and says you are…
Outlook | Outlook for mobile | Outlook for Android | For home
2,026 questions
asked 2026-04-09T04:53:31.4133333+00:00
Aquilur Rahman
40
Reputation points
edited a comment 2026-04-12T17:01:54.7633333+00:00
Aquilur Rahman
40
Reputation points
2 answers
Multi select with Control not working
I'm working with Word 2007 and I have several places in document paragraphs that I need to select and apply a Style to. However, every time I try to select the next place the cursor jumps to the end of the document. What is going on and how do I fix…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,662 questions
asked 2026-04-12T14:08:50.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 4%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWH%3C/text%3E%3C/svg%3E)
WildChild Hernandez
25
Reputation points
edited an answer 2026-04-12T16:58:31.39+00:00
Stefan Blom
337.6K
Reputation points MVP
Volunteer Moderator
2 answers
Lost word document
I have a document in word that I have lost.But I found it in virgin history.It has read lettering on half of it with lines through it.I cannot recover the whole document every time.I try to save a copy or restore.It only takes back the black lettering,…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,809 questions
asked 2026-04-10T23:23:01.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 95%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
hinkley1
0
Reputation points
commented 2026-04-12T16:55:32.4733333+00:00
Katerina-N
8,240
Reputation points Microsoft External Staff
Moderator
2 answers
Activation of Microsoft Office LTSC 2024 after installing new windows.
I've installed new windows 11, My office is not activating from the serial key.
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,784 questions
asked 2026-04-10T18:26:22.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 67%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jashan Kakkar
0
Reputation points
commented 2026-04-12T16:55:10.2466667+00:00
Katerina-N
8,240
Reputation points Microsoft External Staff
Moderator
1 answer
i don’t know why i received 2 emails with same content, the different of each email is the number, there are no other reset link or smt, BEWARE, i already check the whole emails including junk/spam
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-11T14:24:32.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 22%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
BÌNH BÙI THANH BÌNH
0
Reputation points
commented 2026-04-12T16:54:42.32+00:00
BÌNH BÙI THANH BÌNH
0
Reputation points
3 answers
how do i access my family subscription to M365
I just want to access the portal and my account so that I can install my desktop apps on this rebuilt PC
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,275 questions
asked 2026-04-09T12:21:01.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Brendan James van Staaden
0
Reputation points
commented 2026-04-12T16:54:38.0133333+00:00
Katerina-N
8,240
Reputation points Microsoft External Staff
Moderator