Microphone for teams on Linux not working

mjskier 46 Reputation points
2019-12-11T20:36:34.583+00:00

On an HP Zbook studio G5 running Mint 19.1
Plantronics C3320 headset plugged into a USB port (on the laptop, not on the G3 docking station)

The teams_1.2.00.32451_amd64.deb package installs fine, and the test call works as expected.
However when calling a coworker, all he hears is very bad static that gets louder when I speak.
Same problem when input is set to the builtin microphone.

In sound preference:
Device set to Plantronic Blackwire 3220 Series Digital Stereo Duplex (IEC958)
Input connector set to "Digital Input (S/PDIF)

In the Teams Settings->Devices, speaker and microphone are set to Plantronic Blackwire 3220 Series Digital Stereo Duplex (IEC958)

Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
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  1. ludovikusz 1 Reputation point
    2021-12-07T09:02:23.067+00:00

    I had the same issue here on Debian 11 after trying all the possibles fixes here and then found a solution (at least) for me. I launched pavucontrol and chose 'analog stereo duplex' output instead of 'analog stereo output' in settings tab, then restarted Teams ('On close, keep the application running' option unclicked). Now microphone is avalilable on devices tab.

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  2. Simon Baldwin 1 Reputation point
    2021-11-25T12:43:28.663+00:00

    I am also experiencing this issue and none of the fixes above work for me. If I open pavucontrol when Teams is running, it shows the internal microphone running with 'Skype' sic. but in the Teams call, the microphone is not working after the first few seconds. Zoom etc work fine so this is a Microsoft Teams specific issue that seems to have been around for about 2 years!

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  3. Kleyman, Maxim 1 Reputation point
    2021-11-18T14:25:04.053+00:00

    in my case on ubuntu it was any conflict between chrome and teams. After closing of chrome and teams and starting chrome after teams I could use headset in both apps again.

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  4. mhcwebdesign 1 Reputation point
    2021-08-24T14:24:37.637+00:00

    As of 24 August 2021, neither microphone nor speakers work reliably with MS Teams on our Linux Mint 20.1 desktop.

    No other software (e.g. Zoom, TeamViewer etc) ever had any issues. This is clearly a bug in Microsoft Teams software for Linux. There is no reason why MS Teams software can't use the native Linux drivers for this, like Zoom and others.

    Using the following Audio Adapters:

    HDA-Intel - HDS Intel PCH
    USB-Audio - Samson Go Mic


  5. Anonymous
    2021-08-23T14:30:13.597+00:00

    No audio (both microphone and playback) and video devices were detected, sometimes happens after plugging and unplugging hdmi monitor and/or usb audio card, even on already running teams. Then the only reboot restores devices access. Same in skype.
    After that plugging and unplugging devices do nothing.
    Other apps can use audio and video just fine
    sudo trick do not work, app just did not starts.
    Reinstalling do not help, deleting pulseaudio configs and restarting it do not help

    Opensuse 15.3
    ms teams from rpm teams-1.4.00.13653-1.x86_64.rpm

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