Event ID 153 Disk IO operations (Server 2019 Guest VM - HyperV) becomes unresponsive and reboots

Bas van Ingen 1 Reputation point
2021-03-16T09:25:07.167+00:00

I have exactly the same issue as described here:

https://social.technet.microsoft.com/Forums/en-US/9750ec7c-418c-4d49-b9f5-926ea3738af3/event-153-io-operations-issue-on-system-disk?forum=ws2016#9750ec7c-418c-4d49-b9f5-926ea3738af3
@OzFenric2 Did you find a solution?

Does anyone have a solution?

SuperMicro Server
2x Samsung SSD in RAID 1
Server 2019 HyperV

The issue occurs on a guest VM (Server 2019). It is used ad RDS server with Chrome, Google drive, Adobe Reader.

I also have ID 2004 Resource-Exhaustion-Detecor after the disk errors occus saying:
"This programs used the most virtual memory GoogleDriveFS.exe (4488) used 61284134912 bytes, svchost.exe (1552) used 1036701696 bytes, en sqlservr.exe (5752) used 674308096 bytes."

The server worked without any problems for a year until the end of February.

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,469 questions
Hyper-V
Hyper-V
A Windows technology providing a hypervisor-based virtualization solution enabling customers to consolidate workloads onto a single server.
2,545 questions

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Xiaowei He 9,871 Reputation points
    2021-03-17T06:55:20.797+00:00

    Hi,

    Please check the detailed information of the disk 153, please provide a screenshot like below:

    78604-image.png

    Also, please check the following link to learn more about disk 153：

    https://learn.microsoft.com/en-us/archive/blogs/ntdebugging/interpreting-event-153-errors

    Besides, please try to open cmd as administrator, then run sfc /scannow, and run chkdsk /f /r on the volumes of the VM, check if there are any errors. Please backup the data on the volume before running chkdsk.

    Thanks for your time!
    Best Regards,
    Anne

    -----------------------------

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments
  2. Bas van Ingen 1 Reputation point
    2021-03-17T07:37:41.88+00:00

    Hi Anne,

    This is the screenshot:

    78681-schermafbeelding-2021-03-17-om-083650.png

    0 comments
  3. Xiaowei He 9,871 Reputation points
    2021-03-18T03:22:44.823+00:00

    Hi，

    According to your screenshot, 00, 04 means:

    00: SCSI (SCSISTAT_GOOD）
    04: SRB (SRB_STATUS_ERROR)

    Please check if the disk on the Hyper V host that stores the VHD also has error 153.

    Generally, the discretion of the driver writer for SRB_STATUS_ERROR. So, it's also recommended to turn to the Hard drive vendor for better help.

    https://learn.microsoft.com/en-us/windows-hardware/drivers/storage/error-handling-in-scsi-miniport-drivers

    Thanks for your time!
    Best Regards,
    Anne

    -----------------------------

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

  4. Pham Thanh Tung D16AT01 0 Reputation points
    2023-03-02T02:10:48.6+00:00

    Can u help me to find my issuse ,

    0000: 0F 01 04 00 04 00 2C 00 ......,.
    0008: 00 00 00 00 99 00 04 80 ....™..€
    0010: 00 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 00 22 04 8A .".Š

    0 comments