Azure Machine Learning
An Azure machine learning service for building and deploying models.
2,608 questions
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same issue
Azure ML Studio Failed to Authenticate to the compute
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 99%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXC%3C/text%3E%3C/svg%3E)
Xinyi Chen
21
Reputation points
Hi,
I have created a compute in my ML Studio and was running it for hours. However, it suddenly disconnected, and when I signed back in, it shows that "
You need to be authenticated to the compute to use any Azure SDK. Please use the authenticate button to get authenticated." But when I click the authenticate button, I got an error with the message saying "InternalServerError".
I have tried to sign out and sign back in, delete the current compute and create a new one. Neither worked.
Does anybody have any suggestions on this?
{count} votes
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GiftA-MSFT 11,151 Reputation points2021-09-24T15:18:19.407+00:00 Hi, based on the tags of this post, want to confirm, are you having this issue with ML Classic or the new ML Studio?
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Xinyi Chen 21 Reputation points
2021-09-24T15:27:35.917+00:00 Hi, I am sorry, I added the wrong tag. It is the new ML Studio.
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GiftA-MSFT 11,151 Reputation points
2021-09-24T15:59:09.327+00:00 Okay, thanks. What is the region of your resource?
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Xinyi Chen 21 Reputation points
2021-09-24T16:00:58.467+00:00 IIt is eastus.
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Mohsen Akhavan 936 Reputation points2021-09-25T20:04:04.43+00:00 I have the same error on the Eastus .
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GiftA-MSFT 11,151 Reputation points
2021-09-27T17:53:46.933+00:00 Hi, we are investigating this issue and will share updates soon, thanks.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 13%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Ritkapoor 1 Reputation point2021-09-29T14:55:29.117+00:00 I am facing the same issue. Is there any update on the same?
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GiftA-MSFT 11,151 Reputation points
2021-09-30T18:56:38.457+00:00 No updates at the moment. The product team is looking into this issue. Will share updates as soon as I get more details. Sorry for any inconvenience.
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Manoj Ravindran Nair 1 Reputation point2022-05-25T17:50:28.403+00:00 Hi, seems like the error "Failed to authenticate to the compute" is occurring again. This is WestCentralUs location. Could someone advice?
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Manoj Ravindran Nair 1 Reputation point
2022-05-25T17:51:00.593+00:00 Hi, seems like the error "Failed to authenticate to the compute" is occurring again. This is WestCentralUs location. Could someone advice?
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12 answers
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Pitchumani, Padmanaban PADMP 1 Reputation point2021-09-26T05:26:28.03+00:00 Im also facing similar issue. when opened the notebook in vscode, i was able to authenticate and run.
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Mohsen Akhavan 936 Reputation points
2021-09-26T06:43:17.47+00:00 What is your resource location?
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Pitchumani, Padmanaban PADMP 1 Reputation point
2021-09-26T06:44:21.253+00:00 East US 2
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Mohsen Akhavan 936 Reputation points
2021-09-26T07:27:17.29+00:00 I tested, I have a problem in East US but in Canada Central it's ok.
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Xinyi Chen 21 Reputation points
2021-09-26T18:50:26.22+00:00 i also opened the notebook in vscode and I am able to run it in vscode. But it still has that request to authenticate notification and button there.
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Pitchumani, Padmanaban PADMP 1 Reputation point
2021-09-27T02:06:27.1+00:00 s same here
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Jasmeet Kaur 1 Reputation point2021-09-27T13:49:18.34+00:00 Hi,
I am also facing this issue. I am prompt to Authentic to use the cluster and later I am getting below error: "We couldn't sign you in. Please try again."
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Mohsen Akhavan 936 Reputation points
2021-09-27T13:51:10.12+00:00 Yes, sometimes I received this message. What is your resource location?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 57.00000000000001%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOA%3C/text%3E%3C/svg%3E)
Obieda Ananbeh 1 Reputation point2021-09-27T20:07:28.897+00:00 Hi Ms Team,
I am facing the Same Issue.
Any Idea??
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 78%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sourabh Taneja 1 Reputation point2021-09-28T03:43:40.357+00:00 Same issue.
Any one provide solution for above error.-
Pitchumani, Padmanaban PADMP 1 Reputation point
2021-09-28T04:10:52.007+00:00 when opened the notebook in vscode, i was able to authenticate and run.
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