Microsoft Edge - Login Issue (SharePoint Online)

James 1 Reputation point
2020-08-04T13:40:57.837+00:00

Issue running SharePoint online within the classic experience:

When opening Microsoft Edge on the first instance it fails to login, unless internet explorer opens and the user logs into the site then the authentication works and the Edge issue is resolved.

Anyone else seen this or have a resolution?

Microsoft Edge
Microsoft Edge
A Microsoft cross-platform web browser that provides privacy, learning, and accessibility tools.
2,135 questions
SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
9,652 questions

1 answer

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  1. Emily Du-MSFT 41,786 Reputation points Microsoft Vendor
    2020-08-05T07:25:38.933+00:00

    Whether this issue occurs when logging in all SharePoint Online site collections?

    Please follow below steps to troubleshooting the issue.

    1.Clear Edge cache & cookies. Click "…" -> History -> Clear browsing data.
    2.Open a private window in Edge. Check if the same issue occurs.
    3.Update Edge to the latest version.
    4.Uninstall Edge then re-install.
    5.If it's convenient, change to another Windows PC. Check if the issue is related to your specific computer.

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