@B B Thanks for reaching out. We would need the account information to investigate further.
Is that an external account or a Microsoft account (live.com, hotmail.com) as sometimes the same email ID for MS account and work account may cause this type of issues ?
Getting "Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application" error.
Good afternoon:
Any time I try to go to security.microsoft.com or compliance.microsoft.com and log in, I'm greeted with a "Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application" error. The same account credentials log me into portal.azure.com and office.com just fine.
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VipulSparsh-MSFT 16,231 Reputation points Microsoft Employee
2022-01-03T05:36:35.513+00:00 -
Andrea Chao 1 Reputation point
2022-08-25T22:25:47.35+00:00 Hi @VipulSparsh-MSFT @JamesTran-MSFT ,
Hope all is well! I have similar issue with sign in to Azure portal and not sure where else I could turn to at the moment so any advise is appreciated.
I'm receiving billing charge (Invoice number: G013676492) from Azure, not a big amount but since I'm not using Azure products at all I want to see for more detail. I'm not able to sign in due to the following message:
Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.
I don't have any organization account, just my personal one. Tried calling support team for assistance but no use. Please please help.
Thanks in advance! Please let me know if there's anything I can do from my end.
Andrea -
Norbert Kett 6 Reputation points
2022-09-15T17:25:31.357+00:00 hello,
i have the same issue:
"Selected user account does not exist in tenant 'Microsoft' and cannot access the application '1f32efd1-9f07-4ad5-afe7-1e19efc74cbf' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account."
i would like to access the id@alfonso1999 developer program page. until yesterday it worked. then suddenly not working. i didn't change anything.
who can fix this?
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PHDGroup 6 Reputation points
2022-09-22T08:22:15.12+00:00 I am having the same issue when trying to use power automate to set up a flow using MS forms, and I need to sign in. I sign in to the same account I have used for MS account which I used to setup power automate as well. I don't know what I would have this issue. How do I solve this?
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CRISTIAN HERNANDEZ 11 Reputation points
2022-10-19T13:40:09.853+00:00 Any update on this?? Im facing similar error when log in into Azure portal
"errorMessage": "AADSTS16000: User account '{EmailHidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'xxxxxx'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.,