Hello @Emmanuel Azuh ,
I'm sorry to hear this. Please reach out to Asus support on this: https://www.asus.com/us/support/contact/troubleshooting (select Show all product > AIOT & Industrial Solution). They will be able to provide you further guidance. Hope your issue will get resolved soon!
Kindly "accept" the answer or "thumb up" if you found the answer helpful. Thanks!