Hi,
We have this exact problem in an RDS 2012 R2 environment with UPDs. After installing MS 365 Apps for Enterprise using Shared Computer Activation via the ODT, we have issues where some users aren't able to reconnect to a disconnected session. They're logged onto another session host with a temporary profile. It's not every user and not all the time. Rebooting the connection broker/session hosts seems to help for a little while (but since seeing this article, feel its limited to the session hosts).
I don't think there's a way to install MS 365 Apps, with SCA, via the ODT, without Click To Run?
I'm going to try changing the "end disconnected session" to Never, but our experience is that if the user is disconnected by whatever means, they're unable to reconnect to that session. Further to this, the temporary profile also happens when the user isn't logged on at all (according to the connection broker).
Hoping there is a solution or genuine workaround for this. Staff like using the O365 version of the software and it would be very hard to go back "Standard" or "ProPlus".
Thanks.