Monitor for another week.
If there are no BSOD then mark the thread solved.
If there are any BSOD then post a V2 share link into the newest post.
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Hello i am managing a computer lab and they keep crashing. This is one of the computers that crashed, rebooting from a bugcheck. The bugcheck was: 0x1000007e (0xffffffffc0000005, 0xfffff802585ffc97, 0xffffd604b8b84bd8, 0xfffff8025d8a6920).
They all BSOD randomly when in use and not in use, sometimes just restart (screen blacks out to boot screen) without BSOD, and have variations of this failure. Here is the crash dump. I would greatly appreciate any help.
Thanks!
https://drive.google.com/file/d/1nEbsTvBKkZD6kzyUA26iQDLgQkiCQt-_/view?usp=sharing
Monitor for another week.
If there are no BSOD then mark the thread solved.
If there are any BSOD then post a V2 share link into the newest post.
Just checking if there's any progress or updates?
--please don't forget to upvote and Accept as answer if the reply is helpful--
There was no misbehaving driver seen in the debugging of the mini dump with bugcheck 7E.
Modify all of the computers so that there is no automatic restart >
win + r
sysdm.cpl
click advanced tab
In startup and recovery system failure click settings.
uncheck automatically restart
At the end of each day for a week place the computers into safe mode, or safe mode with networking, or safe mode with command prompt > report whether there were or were no unexpected shutdowns and restarts or BSOD
Logs can be collected on one or two computers to scan files for troubleshooting.
Run the V2 log collector and post share links into this thread using one drive, drop box, or google drive.
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
https://www.elevenforum.com/t/bsod-posting-instructions.103/
If necessary, zipped memory dumps can be debugged, and Windows Driver Verifier (WDV) can be used to stress test third party drivers.
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Hi ethandraper-6374,
If all of these devices were built from the same image, I would suggest that there’s an issue with that image causing the crashes. If it was my lab, I would rebuild one from scratch and observe to see if it’s stable, then build the rest from that image.
--If the reply is helpful, please Upvote and Accept as answer--