Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,273 questions
1 answer
I cannot search my email...
In my outlook email, when I go to the search bar and search a specific name or topic in my email I get an error that reads " your request cannot be completed at this time." How can I trouble shoot this problem?
Outlook | Web | Outlook.com | Email
asked
2026-10-19T18:06:02.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 5%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Victoria Garcia
0
Reputation points
answered
2026-10-19T18:06:56.2633333+00:00
AI answer
23 answers
KB5127648 breaks WPA2-Enterprise (802.1X PEAP) Wi‑Fi authentication on Windows 11
After installing KB5127648, Windows 11 clients can no longer authenticate to our WPA2-Enterprise (802.1X/PEAP) wireless network. Authentication starts but never completes (Event 12014: OneX Held State timeout). WPA2-Personal networks continue to work.…
Windows for business | Windows Client for IT Pros | Networking | Other
asked
2026-10-13T22:26:53.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 30%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Supply-PWC
101
Reputation points
commented
2026-10-19T18:06:13.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 82%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Susan E Bradley, CPA/CITP/CFF, GSEC
50
Reputation points
2 answers
Unicode as address
I am getting spam in my email junk folder from what is called unicode. How do you block a unicode email?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,273 questions
asked
2026-10-19T03:37:50.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 80%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
R J Kimms
60
Reputation points
answered
2026-10-19T18:05:15.0733333+00:00
Hornblower409
17,320
Reputation points
3 answers
Microsoft Stores won't open
I've tried the four suggestions listed on the website but none of them helped. When I try to do the Windows Logo Key + R thing I get the following message: "The application cannot be started. Try reinstalling the application to fix the…
Windows for home | Windows 10 | Microsoft Store
6,618 questions
asked
2026-10-19T14:06:14.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 97%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Matthew Araki
0
Reputation points
commented
2026-10-19T18:04:37.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
88,895
Reputation points
Independent Advisor
2 answers
How can I stop hotmail from glitching and deleting emails
How can I stop hotmail from glitching and deleting emails I tried the suggestions and it is still glitching
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,273 questions
asked
2026-10-19T03:27:51.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
lee
0
Reputation points
answered
2026-10-19T18:03:06.78+00:00
Hornblower409
17,320
Reputation points
0 answers
CannotPurchasePreviousOrderInDunning - Try add a new product key on Office subscription
Hi I'm with same error on try to add a new product key on my subscription, CannotPurchasePreviousOrderInDunning. I have a open billing account on mu old credit card, but I like to use a key. Before my subscription canceled. Anyone can help me? Thanks.,
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,721 questions
asked
2026-10-19T18:02:41.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 82%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
GLAUCO SILVA COSTA
0
Reputation points
asked
2026-10-19T18:02:41.2433333+00:00
GLAUCO SILVA COSTA
0
Reputation points
1 answer
Says couldn't find account with username
I sent an email to my son today and this came back and when i try to sign into his account, i get this, We couldn't find an account with that username. Reporting-MTA: dns; unirelay07.b.hostedemail.com X-Postfix-Queue-ID: DE6EF1807D8 X-Postfix-Sender:…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,273 questions
asked
2026-10-19T17:19:15.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 82%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
em
0
Reputation points
edited the question
2026-10-19T18:02:16.96+00:00
Stefan Blom
354.7K
Reputation points MVP
Volunteer Moderator
1 answer
Authenticator not working on my new phone
Hi Team, I am the sole Global Administrator for this Microsoft 365 business tenant and I am locked out because the Authenticator doesn't work on my new phone. I need the Tenant recovery team to reset FMA for the admin account. When I try to login to my…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,716 questions
asked
2026-10-11T03:21:20.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 57.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Christina Wang
0
Reputation points
edited a comment
2026-10-19T18:01:45.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,680
Reputation points
Independent Advisor
1 answer
It is not possible to log in your account
Suddenly when trying to log in my computer after entering my password I see a message saying we are setting up your computer after a few minnutes the dafault windows background wshows up and a message window that says It is not possible to log in your…
Windows for home | Windows 11 | Accounts, profiles, and login
10,338 questions
asked
2026-10-19T18:00:52.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 99%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
YCM
0
Reputation points
answered
2026-10-19T18:01:14.5933333+00:00
AI answer
2 answers
Cancel charges on a account
My old account is still active and I'm getting charged monthly for it. I really need to speak with someone about this.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,954 questions
asked
2026-10-19T17:24:58.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 28.999999999999996%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rachele Tharp
0
Reputation points
commented
2026-10-19T18:01:12.89+00:00
EmilyS726
274.2K
Reputation points
Independent Advisor
2 answers
How to fix the reading pane option to have access to all messages not only selected one
Hello, The reading pane option in the new outlook as Grey out option to select show all messages. The only show selected message is a nightmare as it does not group message properly and the AI selected the messages selects the wrong ones. It does not…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,522 questions
asked
2026-10-19T16:52:32.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 57.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Liza Perreault
0
Reputation points
commented
2026-10-19T18:00:45.42+00:00
Stefan Blom
354.7K
Reputation points MVP
Volunteer Moderator
0 answers
Deprecated Software on My Windows 10 Machine
On 10/18/2026 on computer startup, two files appeared in the Windows Temp folder: 'msdt' and 'msdtadmin'. According to Microsoft, MSDT was deprecated in…
Windows for home | Windows 10 | Performance and system failures
42,893 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 86%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
Issue: Request to review deletion of question 6043064
Please review the deletion of my question 6043064: https://learn.microsoft.com/en-us/answers/questions/6043064/applicable-license-and-iso-provenance-windows-11-e The page shows a generic Code of Conduct notice without a specific reason. Please clarify…
Community Center | Discuss the Q&A site | Site bug or problem
Community Center | Discuss the Q&A site | Site bug or problem
Issues or errors on the Microsoft Q&A website.
303 questions
asked
2026-10-19T17:27:27.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 73%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
彬 小
0
Reputation points
answered
2026-10-19T17:59:45.4866667+00:00
Gérard Oomens
133.4K
Reputation points
Volunteer Moderator
1 answer
I need a refund for these charges
microsoft #G178027063 #G180099866 #G184673315 #G186846850 I'm tired of getting these charges when we no longer use it.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,716 questions
asked
2026-10-19T17:49:15.2+00:00
Rachele Tharp
0
Reputation points
edited the question
2026-10-19T17:59:08.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
0 answers
My outlook email has been deleted
When I try to log into my outlook email account ******@outlook.com it say that it can’t recognise it as a current email and that email is connected to my Xbox account and it’s making it where I can’t access my account how do I recover my email address
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,273 questions
asked
2026-10-19T17:58:28.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 61%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Eli Troxel
0
Reputation points
asked
2026-10-19T17:58:28.3533333+00:00
Eli Troxel
0
Reputation points
2 answers
Bookings with me Error
Hi, When people use the link to book a meeting it says it could not be fulfilled but on the other end it is booked and on my calendar. Also, when people do use this link and book a meeting I don't get an email notification. I am using the Personal…
Microsoft 365 Insider | Outlook | Other
Microsoft 365 Insider | Outlook | Other
A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.
14 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
3 answers
Someone keeps trying to login to my account
My account verification app goes off multiple times a day, saying someone is trying to login and to verify it. I have changed my password and it has made no change. I am unsure how to get this to stop
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,241 questions
asked
2026-10-19T00:44:53.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 34%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex Larson
0
Reputation points
answered
2026-10-19T17:57:25.71+00:00
Hornblower409
17,320
Reputation points
0 answers
Enterprise App install failed with error 1603 and installer isnt helping
My enterprise application installation failed with error 1603 i have no clue how to sort it since the installer keeps rolling back every setup attempt on our organisation workstations and had halted the deployment so im basically blocked from rolling out…
Windows for business | Windows 365 Enterprise
1,436 questions
asked
2026-10-19T17:57:20.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 57.99999999999999%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Harry Taylor
0
Reputation points
asked
2026-10-19T17:57:20.76+00:00
Harry Taylor
0
Reputation points
1 answer
How to prioritize my email view and arrange my outlook e-mail page setup
Recent updates to outlook completely changed the view on my screen and now I am having difficulty viewing /sorting e-mails. This is interfering with my ability to do my job well.
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,947 questions
asked
2026-10-19T17:12:48.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 11%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWL%3C/text%3E%3C/svg%3E)
Walker, Lisa J
0
Reputation points
commented
2026-10-19T17:56:09.8866667+00:00
Stefan Blom
354.7K
Reputation points MVP
Volunteer Moderator
1 answer
Global admin locked out — MFA reset needed after phone change (phone support unreachable)
Hi, Note: I'm posting from my personal Microsoft account because I can't sign in with my admin account — that's the issue described below. I'm the only global admin for our Microsoft 365 tenant and I'm locked out of my account. What happened: I changed…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,716 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 2%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIK%3C/text%3E%3C/svg%3E)