Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,872 questions
1 answer
Office 2019
I have installed Office 2019 on Macbook Air but while starting, it says that Microsoft Excel or Word is not activated. I tried many times but it says product key already used whereas I have opened the box and installed the product key by myself. Tried to…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked
2026-10-17T09:13:06.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 5%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Adam Barai
0
Reputation points
recommended
2026-10-17T18:01:25.8466667+00:00
Stefan Blom
354.6K
Reputation points MVP
Volunteer Moderator
1 answer
My account has been hacked, how can i recover it ?
I received email that alias of my account has been changed, it seems my account has been hacked and associated with new email and i cant reset my password or change aliass anymore - original alias ******@gmail.com was changed to hackers alias…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,192 questions
asked
2026-10-17T18:00:00.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 61%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Matej Vasilko
0
Reputation points
answered
2026-10-17T18:01:24.2+00:00
AI answer
3 answers
Spellcheck is not working; Editor says 0%
This happened today. Yesterday, everything was working fine. Today, spellcheck and grammar check have stopped working, and I get an "editor score 0%" message when I hit Spelling and Grammar. I have made sure my language is US English, made sure…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,828 questions
asked
2026-10-15T22:11:54.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 43%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BookAuthor
0
Reputation points
commented
2026-10-17T18:00:23.2633333+00:00
Stefan Blom
354.6K
Reputation points MVP
Volunteer Moderator
2 answers
Help - stressed
Hi can anyone help me? I have 2 step verification on my main email (work email, lots of stuff on there so need it!). Forgot new password so tried the 'forgot password' and I can get to step 1 with a code sent to phone, but when I type in my other email…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,236 questions
asked
2026-10-17T16:33:22.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 18%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Lisa J Cartwright
0
Reputation points
answered
2026-10-17T18:00:07.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,465
Reputation points
Independent Advisor
0 answers
00000000000000000000000000000000000
55555555555555555555555555555555555555555555555555555555555555
Windows for business | Windows 365 Business
2,841 questions
asked
2026-10-17T18:00:07.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 76%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
ICU Stepdown Nuzha
0
Reputation points
asked
2026-10-17T18:00:07.4933333+00:00
ICU Stepdown Nuzha
0
Reputation points
2 answers
Paid on Sept 14. 2026.
Paid on Sept 14, 2026. Was taken out of bank account. Got message due. Did what you all said to do and now I been charged twice for this. Need to get refunded for one back. $138.52. Thanks Joseph
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,468 questions
asked
2026-10-17T12:51:20.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 44%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Joseph Montoya
0
Reputation points
edited the question
2026-10-17T17:59:37.14+00:00
Stefan Blom
354.6K
Reputation points MVP
Volunteer Moderator
2 answers
Microsoft adminstrator account change
i just brought a new laptop and as the new user my brother logged in to my account , so that his account got registered for microsoft 365 basic subscription , i want that subsription to be shifted to my account.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,468 questions
asked
2026-10-17T17:25:50.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 21%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Venkat Sadvik
0
Reputation points
answered
2026-10-17T17:59:35.6733333+00:00
EmilyS726
273.7K
Reputation points
Independent Advisor
2 answers
How do I fix this
How do i get out of the aptio setup utility screen on my stgaubron desktop computer that i was only able to use a little
Windows for home | Windows 11 | Performance and system failures
32,635 questions
asked
2026-10-17T17:26:36.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 80%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jeremiah Anderson
0
Reputation points
answered
2026-10-17T17:59:14.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
125.3K
Reputation points
Independent Advisor
1 answer
Inquiry: Data Security and Privacy – SharePoint Lists vs. Emailed Excel Files
Dear Microsoft Support Team, I hope this message finds you well. I am writing on behalf of a healthcare clinic in the United Arab Emirates that handles sensitive patient information. We are reviewing our internal workflow and would appreciate your…
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,185 questions
asked
2026-10-17T17:56:27.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 49%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOO%3C/text%3E%3C/svg%3E)
Obaid OA AlShamsi
0
Reputation points
answered
2026-10-17T17:59:00.0566667+00:00
AI answer
2 answers
Hotmail account recovery unsuccessful — no access to recovery phone number
Hello, Someone helped me create my personal Hotmail account around 2015 and registered his own phone number as the recovery number. I can no longer contact him or access that number to receive verification codes. The password I remember is not accepted,…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,192 questions
asked
2026-10-17T17:12:27.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 83%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
mehrdad daghayeghi
0
Reputation points
answered
2026-10-17T17:56:27.64+00:00
Virginia M
42,465
Reputation points
Independent Advisor
1 answer
How to repair something every time i try and open a word or excel doc
Every time i try and open word, i get this screen When i select repair, something seems start, then it just disappears and I'm back to the same issue
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,021 questions
asked
2026-10-17T17:55:32.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 81%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJI%3C/text%3E%3C/svg%3E)
John Issa
0
Reputation points
answered
2026-10-17T17:55:48.71+00:00
AI answer
0 answers
When do microsoft for startups azure credits expire?
Hi, I redeemed $10k of microsoft for startups azure credits a few months ago. I was wondering if there was an expiry date on these credits? For example if after a year of redeeming them and there is some that go unused they might be unusable after a…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,806 questions
asked
2026-10-17T17:55:34.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 59%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Martin Tam
0
Reputation points
asked
2026-10-17T17:55:34.3266667+00:00
Martin Tam
0
Reputation points
0 answers
I have a new laptop and downloaded the new outlook email and now I am not receiving emails. I also can't send emails. ??
As mentioned above, not receiving emails or sending emails. I have the same network and internet, same email address as my previous laptop. Would the same email address be the problem?? Thanks for any advise.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,179 questions
asked
2026-10-17T17:55:19.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 33%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robert Hauca
0
Reputation points
asked
2026-10-17T17:55:19.1266667+00:00
Robert Hauca
0
Reputation points
2 answers
What is the difference between Document 365 Annual plan and MS 365 Personal.?
I appear to be subscribed to both and don't know which one to keep.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,407 questions
asked
2026-10-17T14:51:50.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 45%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Anna Murphy
0
Reputation points
commented
2026-10-17T17:53:42.4533333+00:00
Stefan Blom
354.6K
Reputation points MVP
Volunteer Moderator
1 answer
Billed by Microsoft monthly
I think I may have established a Microsoft 365 account in 2019 for a business that is now closed. I can no longer access the account, and I want to cancel any remaining subscriptions and a continuing recurring charge associated with it. Please help me…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,683 questions
asked
2026-10-17T17:52:09.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 5%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brian McDonald
0
Reputation points
answered
2026-10-17T17:52:29+00:00
AI answer
2 answers
HOW TO FIX ALL INCOMING EMAILS GOING TO JUNK
I HAVE INDICATED THAT IT IS NOT JUNK AND INDIVIDUALLY TRANSFER TO INBOX. I CHECK IF IN CONTACT BUT FUTURE MAIL STILL END UP IN JUNK.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,236 questions
asked
2026-10-17T17:48:26.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 48%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Laroma Dukes
0
Reputation points
answered
2026-10-17T17:49:54.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 68%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sk Mastanbi
0
Reputation points
0 answers
la page admin center ne fonctionne pas avec mon compte office365 a1 for faculy
tous les roles sont affectes [ admin general ] admin exchange : fonctionne azure: fonctionne admin center ne fonctionne pas Status: Urgent
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,551 questions
asked
2026-10-17T17:49:17.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 0%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Admin Test
0
Reputation points
asked
2026-10-17T17:49:17.39+00:00
Admin Test
0
Reputation points
0 answers
can't join multiplayer server with bedrock edition
I could play on bedrock edition on the server play.minefort.com but now it doesen't let me join it and it happenes to the other server I play too , minehut server , but on minekeep I can join and on those 2 servers I keep getting a error…
Windows for home | Other | Gaming
4,433 questions
asked
2026-10-17T17:46:39.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 13%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED6%3C/text%3E%3C/svg%3E)
dergondergon 6
0
Reputation points
edited the question
2026-10-17T17:49:05.48+00:00
dergondergon 6
0
Reputation points
1 answer
Issues registering for AI-103 exam
Dear Support Team, I’m a resident (and tax resident) of Ukraine and therefore, when registering to exams I specify the country as Ukraine and my Ukrainian address. Currently, I’m travelling and physically I’m not in Ukraine. I was trying to submit…
Community Center | Discuss the Q&A site | Other feedback
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
165 questions
asked
2026-10-17T17:48:03.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 5%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Andrii Veremii
0
Reputation points
answered
2026-10-17T17:49:04.8433333+00:00
AI answer
1 answer
Microsoft-Windows-Kernel-Power BugcheckCode 239
ALGUEM SABE OQ PODE SER ISSO ? conseguem dar esse help?, começou recentemente a dar isso, ja atualizei drivers, formatei o pc e mesmo assim ainda crasha em alguns jogos e aparece esse erro Nome do Log: System Fonte: …
Windows for home | Windows 11 | Performance and system failures
32,635 questions
asked
2026-10-17T04:57:55.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 45%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
thiago regis
0
Reputation points
commented
2026-10-17T17:47:20.6033333+00:00
thiago regis
0
Reputation points