8,763 questions
1 answer
I think my microsoft account got hacked and this is my alt account
I tried to login to my microsoft account but it says that it doesnt exist and when i tried to recover, it also says that it cant recognize the microsoft account. This happened after I join a discord server and do the verfication with my microsoft account…
Windows for home | Windows 11 | Security and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 5%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
One Note - Email address change
I am trying to access OneNote using my personal email account. This email account is now disabled because of fraudulent actions. Now I am unable to access OneNote. I would like to have my personal email account changed to the new one so I don't lose…
Microsoft 365 and Office | OneNote | Other | Other
Microsoft 365 and Office | OneNote | Other | Other
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
152 questions
asked
2026-09-29T16:30:17.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 8%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Beth Cornelius
0
Reputation points
commented
2026-10-04T14:43:13.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
2 answers
Unable to accept invitation for Microsoft Family Safety I recevece an error code "Unusual activity detected We’ve detected some unusual activity. Wait to resend the invite. If you need help, please share the error details and this Trace id"
Unable to accept invitation for Microsoft Family Safety I receive an error code "Unusual activity detected We’ve detected some unusual activity. Wait to resend the invite. If you need help, please share the error details and this Trace id:…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,086 questions
asked
2026-09-29T15:50:56.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 80%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
kevin Martinez
0
Reputation points
commented
2026-10-04T14:42:52.9933333+00:00
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
2 answers
I can't leave the family group
i dont know how i joined this family group and i cant leave it
Windows for home | Windows 11 | Family and online safety
888 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 75%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
2 answers
unable to see OCR option under Data snipping tool
I can not locate OCR Option under data snipping tool and my version is under MS 365 MSO( Version 2609 Build 16.0.20430.20032) 64 Bit
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,738 questions
asked
2026-09-29T10:36:46.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 93%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Ponnamanda Trinadh
0
Reputation points
commented
2026-10-04T14:42:22.47+00:00
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
2 answers
I keep getting VCRUNTIME140_APP.dll and VCRUNTIME140_1_APP.dll errors
So, as the title says, I am having a hell of a time trying to fix this error (also error 403, but thats another post) I have done everything from installing the dll's, going into appwiz (or whatever it's called) deleting EVERYTHING relating to the…
Windows for home | Windows 11 | Performance and system failures
32,551 questions
asked
2026-10-04T14:08:27.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 21%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Brennan Couser
0
Reputation points
commented
2026-10-04T14:42:10.5866667+00:00
Ramesh
182K
Reputation points
Volunteer Moderator
1 answer
i stuck in family
Hi Microsoft Support team, my account [Removed PII]@outlook.com) is currently stuck in an old Family Safety group as a child. The adult organizer account is completely inaccessible and lost. Because of this, my Minecraft Multiplayer is disabled and I…
Windows for home | Windows 11 | Family and online safety
888 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 54%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
1 answer
Why can I not log in to/ activate my account as part of my family subscription.
About two weeks ago, my laptop decided to log me out of my account, and now I cannot join the family account again. An error code appears every time I put my email in, even though I am already logged in. I have looked at so many help articles and…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,610 questions
asked
2026-10-04T14:40:17.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 44%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
B
0
Reputation points
answered
2026-10-04T14:40:35.11+00:00
AI answer
1 answer
Visio technical problem
I am the user of Visio Plan 2. In the function "Field", it provide function to follow defined information automatically. However, how does "Field" also work to show the information "counting #" for layers?
Microsoft 365 and Office | Visio | Other | Other
Microsoft 365 and Office | Visio | Other | Other
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
71 questions
asked
2026-10-04T13:47:11.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 61%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
Wing Keung LEE
0
Reputation points
answered
2026-10-04T14:37:54.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
1,835
Reputation points
Independent Advisor
1 answer
One Drive Storage Space
I no longer want to pay for Microsoft Office Program which was on my computer when I purchased it. Now I am unable to upload any photos to my computer because the space has been reduced. How do I disconnect One Drive from these files? Everything I…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,214 questions
asked
2026-10-04T14:36:13.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 27%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sharon Hallax
0
Reputation points
answered
2026-10-04T14:36:29.5933333+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
A dissapearance of an account and strange occurances happening.
Hello! This is my first time ever writing something like this, keep that in mind. I'm a minecraft player and this has never happened to me, I was playing on a server when I got kicked and then it completely logged me out for no reason whatsoever. But I…
Windows for home | Windows 11 | Accounts, profiles, and login
10,202 questions
asked
2026-10-04T12:50:25.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 8%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Natsuki なつき
0
Reputation points
commented
2026-10-04T14:35:55.95+00:00
Natsuki なつき
0
Reputation points
4 answers
Suspended items shown in Task Manager
"Settings", "Default Lock Screen", and "Shell Experience" are all shown as SUSPENDED. How to fix this.
Windows for home | Windows 11 | Settings
10,117 questions
asked
2026-10-03T17:06:08.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 39%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
D J Dunn
0
Reputation points
answered
2026-10-04T14:35:29.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 16%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
HUSSAIN MALIK
0
Reputation points
2 answers
Classic outlook freezes upon loading
classic outlook fails to load and then freezes. Tries to load wnt then stops respondig
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,803 questions
asked
2026-10-04T13:49:45.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 93%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Aldo Marchioni
0
Reputation points
answered
2026-10-04T14:30:39.7+00:00
TaoLi
114K
Reputation points
Independent Advisor
1 answer
How to connect to a drive on another networked pc
How do I recover the password so that I can connect to a drive on another Windows 11 pc
Windows for home | Windows 11 | Files, folders, and storage
11,747 questions
asked
2026-10-04T14:30:07.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 84%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Peter Barvas
0
Reputation points
answered
2026-10-04T14:30:26.0333333+00:00
AI answer
0 answers
How to find renamed iPhone photo in OneDrive
Please decipher the new name assigned to iPhone photos auto-saved to OneDrive. Use 20260916_202544321_iOS.jpg for example. The first set of numbers appears to be the date taken, September 16, 2026, but what does the next string of number mean?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,214 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 14.000000000000002%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
The system randomly stops responding to mouse clicks.
At a completely random moment (almost always accompanied by open Chrome or Edge) the ability to use left and right mouse buttons is lost, the system works absolutely perfectly when navigating with the help of TAB, Enter and Spacebar, but when using the…
Windows for home | Windows 11 | Performance and system failures
32,551 questions
asked
2026-10-04T14:29:12.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 82%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
suslio
0
Reputation points
0 answers
Minecraft Dungeons 2. Cannot connect Microsoft account
I bought Minecraft Dungeons II on Steam, then when I try to connect a Microsoft account, I get error 0072. I don't have an account connected to anything except this Steam account. Is there any way I can find out how to solve this?
Windows for home | Other | Gaming
4,374 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 97%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
splicing and connecting audio stopped working correctly
I am having an ongoing problem with audio editing in Clipchamp that has made the program extremely difficult to use. The problem occurs when I cut a section out of an audio recording and then reconnect the remaining audio. Previously, I could remove a…
Microsoft 365 and Office | Clipchamp | For home
Microsoft 365 and Office | Clipchamp | For home
A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
451 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
2 answers
How to recover deleted folder/sub folders/emails
I accidently deleted a folder which had sub folders with a significant amount of emails in them. I deleted from my email account and they deleted the main folder again using the three dots next to its name. I have checked the recover deleted items link…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,118 questions
asked
2026-10-04T12:34:24.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 36%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Chris
0
Reputation points
answered
2026-10-04T14:26:47.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,815
Reputation points
Independent Advisor
1 answer
The built-in display
The display slider for the built-in display does nothing so how do I adjust how dim my screen is?
Windows for home | Windows 11 | Display and graphics
5,352 questions
asked
2026-10-04T14:25:58.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 6%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Amy Peace
0
Reputation points
answered
2026-10-04T14:26:12.7733333+00:00
AI answer