3 questions
3 answers
XML Parsing error opening work document
Hi, I've got a couple of documents that have somehow got an XML parsing error and won't open. I've tried opening as text only to save the text but it still won't work. I've also tried extracting them as a .zip but this also won't work. Any…
Microsoft 365 and Office | Word | For home | MacOS
asked 2025-07-17T17:14:18.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 62%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Joanne
0
Reputation points
answered 2025-07-18T20:25:50.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
475
Reputation points
Independent Advisor
7 answers
BSOD CRITICAL_PROCESS_DIED When plugging in charger to my laptop.
Hi from few weeks i have been experiencing BSOD with error code CRITICAL_PROCESS_DIED 1-2 minutes after i plug in the charger to my laptop . i have been using HP pavilion Gaming and it works fine when the charger is not plugged in but if I use it while…
Windows for home | Windows 11 | Accessibility
1,098 questions
asked 2025-07-18T07:49:25.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 82%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDO%3C/text%3E%3C/svg%3E)
Divyansh Omar
0
Reputation points
edited a comment 2025-07-18T20:24:48.27+00:00
Gary Nebbett
6,216
Reputation points
1 answer
I don't get IMAP option when trying to add account to Outlook on my Android phone
Strange I can't select a tag for Android but well. When trying to add account to Outlook on Android phone, I get 'accounts found' listing an old account I don't use any more and even when I deselect it, it keeps coming back. So I continue and enter…
Outlook | Windows | Classic Outlook for Windows | For business
10,163 questions
asked 2025-07-15T15:39:46.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 3%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Thorwald Westmaas
0
Reputation points
edited an answer 2025-07-18T20:24:34.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hendrix-C
5
Reputation points Microsoft External Staff
Moderator
1 answer
How do I remove the 'Edit with Acrobat' advertisement from Edge?
I opened a PDF document to find I was getting some advertisement for an Adobe product? I didn't open a PDF for this reason. I do not allow or even want to see Adobe's products or advertisements on my PC. How can I permanently remove this unwelcome…
Microsoft Edge | Read PDFs | Windows 11
296 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 21%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Change/Migrate key from Windows 11 Home to Pro
Hi, I bought a new ASUS TUF laptop with windows 11 Home and signed in to it with the same Microsoft account as my other PC, an ASUS ROG with windows 11 Pro. I purchased 8.1 Pro upgraded to 10 Pro and then to 11 Pro, all free. So, both versions are linked…
Windows for home | Windows 11 | Licensing and activation
3,087 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 0%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
2 answers
MFA Issue, now locked out of account - phone support not helpful but have a case # - cannot access anything
Hello all. I am the sole user and global administrator of my Office 365 Business account. Unfortunately, I was recently required to reset my phone and after restoring from a backup, the Authenticator app no longer works--I was logged out. When I try to…
Microsoft 365 and Office | Loop | For business
2 questions
asked 2025-07-16T20:31:32.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 95%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Snider
0
Reputation points
answered 2025-07-18T20:22:35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 26%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Killian-N
95
Reputation points Microsoft External Staff
Moderator
0 answers
No Access to Microsoft Authenticator
Hi Microsoft Community, I really need urgent help as this issue is now affecting my business and family. A few weeks ago, I lost my phone, which had the Microsoft Authenticator app installed. Since then, I’ve been completely locked out of my main…
Microsoft 365 and Office | Access | For business | Windows
asked 2025-07-18T20:22:27.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 97%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJI%3C/text%3E%3C/svg%3E)
Jaydee Iyog
0
Reputation points
asked 2025-07-18T20:22:27.4133333+00:00
Jaydee Iyog
0
Reputation points
2 answers
Outlook for Mac and Web is deleting emails I send to myself, and will not allow me to delete any emails myself
Outlook for Mac and Web is (1) deleting emails I send to myself, (2) will not allow me to delete any emails myself, and (3) will not allow me to send emails from my Outlook account.
Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2025-07-16T19:05:09.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 21%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jay Goldman
0
Reputation points
commented 2025-07-18T20:22:09.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
235
Reputation points Microsoft External Staff
Moderator
1 answer
how can I delete old backup copies in file history
I have over 4000 backup copies in my file history. How can I remove some of the older copies to free up space on my backup drive?
Windows for home | Windows 10 | Recovery and backup
22 questions
asked 2025-07-18T18:32:33.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 82%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Steve Luckey
0
Reputation points
answered 2025-07-18T20:21:25.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Time Lady
90
Reputation points
Independent Advisor
0 answers
Is there a Microsoft Teams timer feature available currently?
Is there a timer feature in MS Teams meetings? If so, how do you activate it in meetings? If none currently, will this be available soon?
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2025-07-18T19:52:36.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 51%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Christine Barnes
0
Reputation points
commented 2025-07-18T20:21:08.68+00:00
Pavle Pekovic
190
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Changing Business Microsoft account to personal account
My brother bought a new computer with Windows 11 home. He registered it on his Microsoft account as always and configured it as a personal computer. Issue is, he went to his Microsoft account to make note of his BitLocker Key and he was not allowed to…
Windows for home | Windows 11 | Settings
8,006 questions
asked 2025-07-11T19:31:39.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 83%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Doug Dukes
20
Reputation points
commented 2025-07-18T20:21:05.9+00:00
Doug Dukes
20
Reputation points
2 answers
Have existing M365 Teant and want to add a backup recovery vault - how to add azure to existing tenant
We have an existing M365 tenant. I want to add a recovery vault (backup). How do I enable Azure services on the existing M365 tenant?
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,502 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 63%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 96%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Birthday Calendar Not Showing Person's Name
The birthday calendar on outlook only shows the word Birthday on each day (no person's name). The contact's name does not appear unless I click edit on each calendar event for each birthday and then it shows the person's contact info. This happens in new…
Outlook | Windows | Classic Outlook for Windows | For business
10,163 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 31%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
0 answers
Slow performance on Autopilot laptops compared to AD domain devices
Hello everyone, hope you're doing well. I was wondering if someone could help us. We’ve migrated most of our environment to Autopilot, and although the laptops have 32 GB of RAM, users are reporting slowness when working with spreadsheets, PowerPoint,…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up, install, or upgrade
asked 2025-07-18T20:19:32.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 66%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Joel Simão
20
Reputation points
asked 2025-07-18T20:19:32.7033333+00:00
Joel Simão
20
Reputation points
1 answer
I'm having problems in my network to connect to outlook. Many people are seeing this "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517"
Since last month many people in my workplace are seeing this message when they try to log in outlook. "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see…
Outlook | Windows | Classic Outlook for Windows | For business
10,163 questions
asked 2025-06-17T15:39:51.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 2%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Marcos Medeiros
0
Reputation points
commented 2025-07-18T20:19:31.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 94%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVO%3C/text%3E%3C/svg%3E)
Victor Otoni
0
Reputation points
1 answer
SPAM EMAILS
Most of emails are landed to SPAM folder of my recipients, it looks like that DKIM and DMARC are not fully set up in my account, I need help in setting that up. THANKS!
Outlook | Windows | Classic Outlook for Windows | For business
10,163 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 34%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
1 answer
how can i activate my digital license after disactivating it on my previous laptop
I disactivated windows license on my old laptop and I don't know what to do to activate it on this new pc, can someone help me?
Windows for home | Windows 11 | Licensing and activation
3,087 questions
asked 2025-07-18T19:44:13.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 12%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bartek Bartek
0
Reputation points
answered 2025-07-18T20:18:17.9966667+00:00
EmilyS726
1,565
Reputation points
Independent Advisor
2 answers
Wrong extent dates in ADX deduplicated materialized view
Hi I'm having the following scenario. We have a Source Table (which can include duplicate records) We have a materialized view which deduplicates with the following command: .create materialized-view with (lookback=1d,…
Azure Data Explorer
Azure Data Explorer
An Azure data analytics service for real-time analysis on large volumes of data streaming from sources including applications, websites, and internet of things devices.
581 questions
asked 2025-07-15T10:47:17.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 37%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E0%3C/text%3E%3C/svg%3E)
01725609
60
Reputation points
commented 2025-07-18T20:17:02.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 50%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Venkat Reddy Navari
3,875
Reputation points Microsoft External Staff
Moderator
4 answers
How to see sum values for grouped view in MS project?
Hi, as you can see in the image, I am not able to see the sum value of the budget within a grouped view. What am I missing? Thank you, Daniel
Microsoft 365 and Office | Project | For business | Windows
asked 2025-07-17T05:41:02.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 28.999999999999996%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Daniel Rieger
0
Reputation points
commented 2025-07-18T20:16:53.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 92%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
John Project
5
Reputation points
Volunteer Moderator
0 answers
KB5058713 can not install
Hello, I have the same problem, KB5058713 can't install, it says installation error 0x851a0042, please, how can I solve it, thanks.
SQL Server | Other
14,506 questions
asked 2025-07-16T16:44:53.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 53%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXG%3C/text%3E%3C/svg%3E)
XM G
0
Reputation points
commented 2025-07-18T20:16:25.0366667+00:00
Erland Sommarskog
122.8K
Reputation points MVP
Volunteer Moderator