165 questions
1 answer
Windows 11 25H2 Windows Search triggers cmd.exe 0xc0000142 error x3 and opens System32
(I used AI to help me format/troubleshoot, i don't know much about this fyi) I recently updated from 23H2 to 25H2, all was good until i tried to use the Win key and searching for a website clicking on it results in cmd.exe application error 0xc000142…
Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 88%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
4 answers
I can't activate windows after upgrading cpu and motherboard
I have tried the activation tool and troubleshooting tool in windows, it does not work, just say i cant activate windows. I tried calling, but the chat bot was not helpful at all
Windows for home | Windows 11 | Licensing and activation
4,712 questions
asked 2026-05-01T11:38:31.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 62%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Bjørn Sandø
0
Reputation points
commented 2026-05-02T03:11:07.24+00:00
Gunasekar N
65,980
Reputation points
Independent Advisor
1 answer
can not set up my email account on new cell phone
I'm trying to set up my email on my new cell phone the problem I'm having is when they send the code to use to a email account I no longer use or have access to, and the verifing phone number we no longer know what it is, I can not update the info
Outlook | Outlook for mobile | Outlook for Android | For home
2,072 questions
asked 2026-05-02T03:10:20.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 87%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
MICHELE GONZALEZ
0
Reputation points
answered 2026-05-02T03:10:32.2666667+00:00
Q&A Assist
2 answers
I changed my phone and now I'm not receiving the authenticator codes
I changed my phone and didn't have a cloud backup of the authenticator. My accounts were set up without a password, only with the authenticator code. Now I can't access my accounts ******@hotmail.com or ******@outlook.com. The phone numbers associated…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,031 questions
asked 2026-05-01T22:43:40.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 75%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELI%3C/text%3E%3C/svg%3E)
Leonel Iglesias
0
Reputation points
answered 2026-05-02T03:10:12.89+00:00
EmilyS_726
16,375
Reputation points
Volunteer Moderator
2 answers
90520ED7-295C-494D-BD1B-2DD12AE47133
Good afternoon. My computer is locked due to the recovery key; could you please help me?
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-05-01T23:36:40.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 12%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Noraime cuba
0
Reputation points
answered 2026-05-02T03:09:05.5466667+00:00
EmilyS_726
16,375
Reputation points
Volunteer Moderator
3 answers
Game stuttering on Windows 11 despite stable FPS — possible system-level cause?
Game stuttering on Windows 11 despite stable FPS — possible system-level cause? Hi, I’ve been experiencing an issue on Windows 11 where games show relatively stable FPS (around 80–100), but I still get noticeable stuttering and micro-freezes during…
Windows for home | Windows 11 | Gaming
4,825 questions
asked 2026-04-21T14:35:28.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 30%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
tahir mehmood
0
Reputation points
edited the question 2026-05-02T03:07:30.5166667+00:00
tahir mehmood
0
Reputation points
7 answers
The driver \Driver\WUDFRd failed to load. Device: ROOT\DISPLAY\0000 Status: 0xC0000365
Hi, I've been experiencing bsods and freezes followed by restarts since last few days especially when playing games. From checking the system event log looks like it always the same issue : The driver \Driver\WUDFRd failed to load. Device:…
Windows for home | Windows 11 | Performance and system failures
31,302 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 27%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 31%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Microoft 365 subscription not recognized
I bought a one year subscription Microsoft 365 Personal, but when I do enter the Product key: it is not recognized. I used to have Microsoft 365 Family which will expire tomorrow
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,397 questions
asked 2026-05-02T02:43:54.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 50%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michel Monballiu
0
Reputation points
answered 2026-05-02T03:05:20.5033333+00:00
EmilyS_726
16,375
Reputation points
Volunteer Moderator
1 answer
Issues with windows 10
getting a lot of errors popping up on my PC. Its an older model and when i try to upgrade to windows 11 it tells me my PC is not compatible. I have a current subscription to Microsoft Office Personal, but some of the priograms are glitching. I cannot…
Windows for home | Windows 10 | Performance and system failures
42,595 questions
asked 2026-05-02T02:59:11.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 53%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Gregory Kasimatis
0
Reputation points
answered 2026-05-02T02:59:24.84+00:00
Q&A Assist
1 answer
How to get a refund on Microsoft 2024
It looks like Microsoft isn't compatible with my new Mac. It's an Apple M5. Microsoft keeps sending me in a perpetual sign-in loop and I can't access powerpoint. I'm going to just use open source or google apps instead. Do I just go back to the store…
Microsoft 365 and Office | PowerPoint | For home | MacOS
Microsoft 365 and Office | PowerPoint | For home | MacOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
658 questions
asked 2026-05-02T02:18:39.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 85%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sharon M
0
Reputation points
edited an answer 2026-05-02T02:58:25.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
166.8K
Reputation points
Independent Advisor
2 answers
renew my SC-200 certification
I am trying to renew my SC-200 certification, but I don’t remember which email address I used for my Microsoft Learn account. I may have used a previous work email, but I’m not sure.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
53,544 questions
asked 2026-05-01T18:19:12.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 31%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOK%3C/text%3E%3C/svg%3E)
oznur karabulut
0
Reputation points
commented 2026-05-02T02:56:37.0866667+00:00
oznur karabulut
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How much do you usually customize Microsoft security baselines before deploying them?
We tried applying the Windows security baseline directly and quickly ran into issues affecting user experience. Some settings caused disruptions in workflows, especially around macros and app restrictions. Now we’re unsure whether to use the baseline…
Windows for business | Windows 365 Business
2,321 questions
asked 2026-05-01T11:31:17.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 3%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
Swift Oliver
0
Reputation points
accepted 2026-05-02T02:53:50.2233333+00:00
Swift Oliver
0
Reputation points
3 answers
Forgotten password
Account about 20 years old and I forgotten password and my recovery email no longer in use
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-01T09:02:54.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 98%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Neil Smith
0
Reputation points
answered 2026-05-02T02:48:53.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
40,650
Reputation points
Independent Advisor
3 answers
Cannot sign into my microsoft account on my PC
I cannot sign into my PC using my Microsoft account. The password is not wrong because I can partially sign in, but then I get a prompt where I have to input my password "one last time" but it keeps telling me my password is "wrong". …
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2025-09-04T16:51:07.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented 2026-05-02T02:47:46.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 66%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Diane Hillyard
0
Reputation points
1 answer
REEDEMING AMAZON GIFT CARDS
FROM 6 MONTHS ONWARDS THERE IS NO ATLEAT ONE AMAZON GIFT CARD AND CROMA CARD IAM WATING TO REDDEM ADD OR RESTOCK AS ASOON AS POSSIBLE AND REPLY WHEN U WILL ADD TO BING APP
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,189 questions
asked 2026-05-02T02:07:08.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 47%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
edge rewa
0
Reputation points
answered 2026-05-02T02:47:43.13+00:00
Darhyl Amizola
40,650
Reputation points
Independent Advisor
1 answer
A server error occurred. Please try again. [2605]
Correlation Id: 88bb9a25-923a-4c8d-83c0-ac03546691e5 Timestamp: 2026-05-02T02:04:09.000Z DPTI: fa5275c3ec59e4239b735e1e9ebbea92fd15815b536dca9c782499731625bf6e Message: The server is temporarily unavailable Tag: 4ut3d Code: -1011
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,999 questions
asked 2026-05-02T02:05:32.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 75%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYW%3C/text%3E%3C/svg%3E)
YIBIN WAN
0
Reputation points
answered 2026-05-02T02:46:59.7133333+00:00
Sumit D - IA
166.8K
Reputation points
Independent Advisor
0 answers
not receiving emails after getting hacked
my account was compromised. i was able to change my password and secure all of my accounts and passwords other than discord. i have attempted to use discord support but they need to contact me with the email i registered with which is my outlook account.…
Outlook | Web | Outlook.com | Email
8,342 questions
asked 2026-05-02T02:46:30.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 71%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
John Wiley
0
Reputation points
asked 2026-05-02T02:46:30.75+00:00
John Wiley
0
Reputation points
2 answers
Contacts missing
I upgraded my Office 365 and all my contacts are now missing
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,999 questions
asked 2026-05-02T00:56:16.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Karen Roper
0
Reputation points
answered 2026-05-02T02:41:17.1033333+00:00
Sumit D - IA
166.8K
Reputation points
Independent Advisor
2 answers
Migrating to new computer, unable to reinstall Visio Premium 2010
I am migrating to new computer and am unable to reinstall Visio Premium 2010. I have the product key but not the installation file.
Microsoft 365 and Office | Visio | For home | Windows
Microsoft 365 and Office | Visio | For home | Windows
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
223 questions
asked 2026-05-01T22:59:48.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 67%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bill Stumphauzer
0
Reputation points
commented 2026-05-02T02:38:00.4833333+00:00
Bill Stumphauzer
0
Reputation points
0 answers
Aplicación authenticator
no me funciona la aplicación de authenticator no llegan los códigos
Microsoft System Center
Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
3 questions
asked 2026-05-02T02:36:49.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 26%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
LAURA ALEJANDRA ANGEL GUZMAN
0
Reputation points
asked 2026-05-02T02:36:49.09+00:00
LAURA ALEJANDRA ANGEL GUZMAN
0
Reputation points