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Can students get free or discounted Microsoft 365 using a personal email address?

Can students get free or discounted Microsoft 365 using a personal email address? Specifically, can a school (.edu) email be used only for verification (similar to a workplace discount program), while signing up for Microsoft 365 with a personal…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-05-03T00:32:22.9166667+00:00
VAer168 40 Reputation points
answered 2026-05-03T05:03:58.0833333+00:00
kagiyama yutaka 1,745 Reputation points
1 answer

I can't recover my Microsoft authenticator account

When I try to recover my backup it says my backup is not stored with my account and to try signing into a different personal account but I don't have another account.

Microsoft Security | Microsoft Authenticator
asked 2026-05-03T05:02:32.15+00:00
Ella Todhunter 0 Reputation points
answered 2026-05-03T05:02:41.3866667+00:00
Q&A Assist
0 answers

ALL Open App Windows randomly minimising after installing KB5083631

I have Windows 11 PRO (25H2 Bld-26200.8328) Windows Update installed KB5083631 (2026-04 Preview Update) yesterday - and now, very annoyingly, ALL open APP Windows just randomly minimise together just revealing desktops. I have a Surface PRO laptop with a…

Surface | Surface Laptop | Install and update
asked 2026-05-03T05:02:14.5566667+00:00
Guy Riddle 0 Reputation points
0 answers

Microsoft Store won't open no matter what.

Hi, title says most of it. I've tried a lot of things. Tried going into settings and terminating, but settings freezes if I do this. Stayed frozen for twenty minutes and nothing changed. Tried repairing and resetting without terminating. Repairing…

Windows for home | Windows 11 | Performance and system failures
asked 2026-05-03T04:56:39.4533333+00:00
Amber King 0 Reputation points
1 answer

Can't create new model or edit existing model in Azure AI Foundry

I recently got the error message as below when I tried to edit or create model in my Azure AI Foundry. What's happening? 715-123420: An error occurred. Please reach out to support for additional assistance.

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

44 questions
asked 2026-05-03T04:42:15.4533333+00:00
Rongyi Zheng 0 Reputation points
edited the question 2026-05-03T04:51:01.08+00:00
Rongyi Zheng 0 Reputation points
1 answer One of the answers was accepted by the question author.

Find duplicate cloud and hard drive files

I would like to find duplicate files between my hard drive and the cloud, decide which file to keep and then move them to one or the other location or to a separate location. I would like to keep only one file. Note that after I learn where the files are…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-03T04:42:02.79+00:00
Ella Davis 0 Reputation points
accepted 2026-05-03T04:45:19.3133333+00:00
Ella Davis 0 Reputation points
2 answers

blue box on file icon preventing file upload

blue box with double arrows are now appearing in pdf file icons and these files can't be uploaded unlike icons with green box and check mark. How to remove or change to the green color with check mark?

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-04-27T23:53:53.2766667+00:00
Kathy Cook 0 Reputation points
commented 2026-05-03T04:41:35.5833333+00:00
Rodrigo Queiroz 77,500 Reputation points Independent Advisor
1 answer

How to check Microsoft 365 Family AI credit usage?

How do you check Copilot AI credit usage for Microsoft 365 Family? The guidance page says: "You can check the status of your limits and AI credits by selecting Services & subscriptions in your Microsoft account. You will be notified when you…

Microsoft 365 and Office | Other
asked 2026-05-03T03:03:03.0233333+00:00
Tom Tolkien 0 Reputation points
answered 2026-05-03T04:40:15.15+00:00
Tom Tolkien 0 Reputation points
4 answers One of the answers was accepted by the question author.

Page Numbering

I want to put page numbers on my Word document, but it is set up in landscape form. What would I do to have two page numbers appear on each page that is to be counted? I know how to do page numbers in general, but to have it appear like a folded paper…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-01T23:28:30.36+00:00
Kevin Tracy Jr 40 Reputation points
edited a comment 2026-05-03T04:37:01.25+00:00
Charles Kenyon 166.7K Reputation points Volunteer Moderator
1 answer

Microsoft Word: the save failed due to out of memory or disk space

I don't use Word normally on my home workstation, but I have tried to start using it, but the unable to save error saying my PC is out of memory or disk space keeps on occurring. I have 32gb of ram and plenty of free space on my drives. I have also tried…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-02T18:06:55+00:00
Henry 0 Reputation points
commented 2026-05-03T04:35:41.8333333+00:00
Henry 0 Reputation points
1 answer

removing a symbolic link:

Hi, I had previously made a symbolic link originally on my C: drive to my D: external drive for my game data so I could have more space for mods. My D: drive is now full, so I went to Get a bigger External drive to store everything and am trying to move…

Windows for home | Other | Gaming
asked 2026-05-02T02:20:01.85+00:00
squidc 0 Reputation points
commented 2026-05-03T04:31:10.7633333+00:00
squidc 0 Reputation points
1 answer

Infrared camera not working after update

Previously, under Windows 10 and early versions of Windows 11, my device’s IR camera worked reliably, allowing features like Face ID and other low-light authentication functions. However, after the most recent update, Windows seems to prioritize the…

Windows for home | Windows 11 | Windows update
asked 2025-09-15T23:26:27.84+00:00
Jephthah 0 Reputation points
commented 2026-05-03T04:27:31.03+00:00
ADITYA GARG 0 Reputation points
4 answers One of the answers was accepted by the question author.

Outlook Classic won't send emails from my server

I currently run Outlook Classic from my server with POP account settings SSL/TLS with incoming port 995 and outgoing port 465. Incoming and outgoing server is the same. I also have an alternate Bigpond email address which uses IMAP account settings…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-02T23:48:03.0366667+00:00
Bronwyn Speziale 0 Reputation points
accepted 2026-05-03T04:27:18.27+00:00
Bronwyn Speziale 0 Reputation points
0 answers

Asegúrate de que el bot esté registrado y de que el canal del equipo esté habilitado. Obtener más información

Buenas noche. Por favor no puedo agregar la plataforma Mooc. Me sale una leyenda se produjo un error al intentar agregar la aplicación. Asegúrate de que el bot esté registrado y de que el canal del equipo esté habilitado.Obtener más información

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-05-03T04:24:17.9033333+00:00
SILVA NARVAEZ ISAAC DAVID 0 Reputation points
commented 2026-05-03T04:25:16.2+00:00
SILVA NARVAEZ ISAAC DAVID 0 Reputation points
6 answers

Epson ET4500 not working since latest Update Windows 11, version 25H2 (repair version)

HI Team, I have just spent 4 hours trying to troubleshoot my printer as it is not communicating with my PC. Is there something in this latest update that is interfering with the communication to my printer? I installed this on $ April 2026. I am still…

Windows for home | Other | Windows update
asked 2026-04-05T03:43:24.53+00:00
A_S vanberkel 0 Reputation points
commented 2026-05-03T04:20:31.2766667+00:00
A_S vanberkel 0 Reputation points
3 answers

How to connect WiFi to computer after windows 11 reinstall

After reinstalling Windows 11 I am unable to connect my computer to the internet. My WIFI is working correctly.What do I have to do?

Windows for home | Windows 11 | Internet and connectivity
asked 2026-05-02T19:05:16.85+00:00
Richard Rasmer 0 Reputation points
answered 2026-05-03T04:17:19.9533333+00:00
Kapil Arya 37,681 Reputation points Volunteer Moderator
3 answers

Windows 10 updates keep failing

All but one update is done. It has kept failing for months now. All the details in the screenshots.

Windows for home | Windows 10 | Windows update
asked 2026-05-03T02:13:33.34+00:00
Cephas777 41 Reputation points
answered 2026-05-03T04:15:57.5633333+00:00
Kapil Arya 37,681 Reputation points Volunteer Moderator
4 answers

How do I access order older than 7 years??

I need to reinstall my copy of MS Office 2019, but I cannot find any reference to the order made in April 2017. I need it to locate my installation ID There is NO indication in Support on how a customer can access orders older than 7 years! Please,…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-01T03:35:26.95+00:00
Jacob Prinsloo 0 Reputation points
answered 2026-05-03T04:15:28.1+00:00
Jacob Prinsloo 0 Reputation points
1 answer

To: MSFT Outlook - ETA for fixing New Outlook bug that prevents Send with inline images

Postings about a long-standing bug with New Outlook (unable to switch to Classic Outlook) that won't allow SEND with inline images remain after a couple of years now. Is there a project to fix the bug? Since many of us can't switch back to Classic…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-03T04:13:57.3666667+00:00
N Griffith 0 Reputation points
answered 2026-05-03T04:14:07.1766667+00:00
Q&A Assist
3 answers

Windows 11 25H2 Windows Search triggers cmd.exe 0xc0000142 error x3 and opens System32

(I used AI to help me format/troubleshoot, i don't know much about this fyi) I recently updated from 23H2 to 25H2, all was good until i tried to use the Win key and searching for a website clicking on it results in cmd.exe application error 0xc000142…

Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked 2026-05-02T03:02:43.5833333+00:00
MrYoda15 0 Reputation points
answered 2026-05-03T04:13:23.8933333+00:00
Lester Bernard Reyes 78,510 Reputation points Independent Advisor