Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,182 questions
2 answers
Can students get free or discounted Microsoft 365 using a personal email address?
Can students get free or discounted Microsoft 365 using a personal email address? Specifically, can a school (.edu) email be used only for verification (similar to a workplace discount program), while signing up for Microsoft 365 with a personal…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-05-03T00:32:22.9166667+00:00
VAer168
40
Reputation points
answered 2026-05-03T05:03:58.0833333+00:00
kagiyama yutaka
1,745
Reputation points
1 answer
I can't recover my Microsoft authenticator account
When I try to recover my backup it says my backup is not stored with my account and to try signing into a different personal account but I don't have another account.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,038 questions
asked 2026-05-03T05:02:32.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 75%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Ella Todhunter
0
Reputation points
answered 2026-05-03T05:02:41.3866667+00:00
Q&A Assist
0 answers
ALL Open App Windows randomly minimising after installing KB5083631
I have Windows 11 PRO (25H2 Bld-26200.8328) Windows Update installed KB5083631 (2026-04 Preview Update) yesterday - and now, very annoyingly, ALL open APP Windows just randomly minimise together just revealing desktops. I have a Surface PRO laptop with a…
Surface | Surface Laptop | Install and update
875 questions
asked 2026-05-03T05:02:14.5566667+00:00
Guy Riddle
0
Reputation points
asked 2026-05-03T05:02:14.5566667+00:00
Guy Riddle
0
Reputation points
0 answers
Microsoft Store won't open no matter what.
Hi, title says most of it. I've tried a lot of things. Tried going into settings and terminating, but settings freezes if I do this. Stayed frozen for twenty minutes and nothing changed. Tried repairing and resetting without terminating. Repairing…
Windows for home | Windows 11 | Performance and system failures
31,306 questions
asked 2026-05-03T04:56:39.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 33%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Amber King
0
Reputation points
asked 2026-05-03T04:56:39.4533333+00:00
Amber King
0
Reputation points
1 answer
Can't create new model or edit existing model in Azure AI Foundry
I recently got the error message as below when I tried to edit or create model in my Azure AI Foundry. What's happening? 715-123420: An error occurred. Please reach out to support for additional assistance.
Foundry Models
Foundry Models
A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference
44 questions
asked 2026-05-03T04:42:15.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 18%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERZ%3C/text%3E%3C/svg%3E)
Rongyi Zheng
0
Reputation points
edited the question 2026-05-03T04:51:01.08+00:00
Rongyi Zheng
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Find duplicate cloud and hard drive files
I would like to find duplicate files between my hard drive and the cloud, decide which file to keep and then move them to one or the other location or to a separate location. I would like to keep only one file. Note that after I learn where the files are…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,283 questions
asked 2026-05-03T04:42:02.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 96%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Ella Davis
0
Reputation points
accepted 2026-05-03T04:45:19.3133333+00:00
Ella Davis
0
Reputation points
2 answers
blue box on file icon preventing file upload
blue box with double arrows are now appearing in pdf file icons and these files can't be uploaded unlike icons with green box and check mark. How to remove or change to the green color with check mark?
Windows for home | Windows 11 | Files, folders, and storage
11,183 questions
asked 2026-04-27T23:53:53.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kathy Cook
0
Reputation points
commented 2026-05-03T04:41:35.5833333+00:00
Rodrigo Queiroz
77,500
Reputation points
Independent Advisor
1 answer
How to check Microsoft 365 Family AI credit usage?
How do you check Copilot AI credit usage for Microsoft 365 Family? The guidance page says: "You can check the status of your limits and AI credits by selecting Services & subscriptions in your Microsoft account. You will be notified when you…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,000 questions
asked 2026-05-03T03:03:03.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 88%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tom Tolkien
0
Reputation points
answered 2026-05-03T04:40:15.15+00:00
Tom Tolkien
0
Reputation points
4 answers
One of the answers was accepted by the question author.
Page Numbering
I want to put page numbers on my Word document, but it is set up in landscape form. What would I do to have two page numbers appear on each page that is to be counted? I know how to do page numbers in general, but to have it appear like a folded paper…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,931 questions
asked 2026-05-01T23:28:30.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kevin Tracy Jr
40
Reputation points
edited a comment 2026-05-03T04:37:01.25+00:00
Charles Kenyon
166.7K
Reputation points
Volunteer Moderator
1 answer
Microsoft Word: the save failed due to out of memory or disk space
I don't use Word normally on my home workstation, but I have tried to start using it, but the unable to save error saying my PC is out of memory or disk space keeps on occurring. I have 32gb of ram and plenty of free space on my drives. I have also tried…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,931 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 11%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
removing a symbolic link:
Hi, I had previously made a symbolic link originally on my C: drive to my D: external drive for my game data so I could have more space for mods. My D: drive is now full, so I went to Get a bigger External drive to store everything and am trying to move…
Windows for home | Other | Gaming
3,696 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 22%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Infrared camera not working after update
Previously, under Windows 10 and early versions of Windows 11, my device’s IR camera worked reliably, allowing features like Face ID and other low-light authentication functions. However, after the most recent update, Windows seems to prioritize the…
Windows for home | Windows 11 | Windows update
14,776 questions
asked 2025-09-15T23:26:27.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 3%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jephthah
0
Reputation points
commented 2026-05-03T04:27:31.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 84%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
ADITYA GARG
0
Reputation points
4 answers
One of the answers was accepted by the question author.
Outlook Classic won't send emails from my server
I currently run Outlook Classic from my server with POP account settings SSL/TLS with incoming port 995 and outgoing port 465. Incoming and outgoing server is the same. I also have an alternate Bigpond email address which uses IMAP account settings…
Outlook | Windows | Classic Outlook for Windows | For home
31,462 questions
asked 2026-05-02T23:48:03.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bronwyn Speziale
0
Reputation points
accepted 2026-05-03T04:27:18.27+00:00
Bronwyn Speziale
0
Reputation points
0 answers
Asegúrate de que el bot esté registrado y de que el canal del equipo esté habilitado. Obtener más información
Buenas noche. Por favor no puedo agregar la plataforma Mooc. Me sale una leyenda se produjo un error al intentar agregar la aplicación. Asegúrate de que el bot esté registrado y de que el canal del equipo esté habilitado.Obtener más información
Microsoft Teams | Microsoft Teams Free | Other
898 questions
asked 2026-05-03T04:24:17.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 1%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
SILVA NARVAEZ ISAAC DAVID
0
Reputation points
commented 2026-05-03T04:25:16.2+00:00
SILVA NARVAEZ ISAAC DAVID
0
Reputation points
6 answers
Epson ET4500 not working since latest Update Windows 11, version 25H2 (repair version)
HI Team, I have just spent 4 hours trying to troubleshoot my printer as it is not communicating with my PC. Is there something in this latest update that is interfering with the communication to my printer? I installed this on $ April 2026. I am still…
Windows for home | Other | Windows update
1,498 questions
asked 2026-04-05T03:43:24.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 88%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
A_S vanberkel
0
Reputation points
commented 2026-05-03T04:20:31.2766667+00:00
A_S vanberkel
0
Reputation points
3 answers
How to connect WiFi to computer after windows 11 reinstall
After reinstalling Windows 11 I am unable to connect my computer to the internet. My WIFI is working correctly.What do I have to do?
Windows for home | Windows 11 | Internet and connectivity
5,210 questions
asked 2026-05-02T19:05:16.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Richard Rasmer
0
Reputation points
answered 2026-05-03T04:17:19.9533333+00:00
Kapil Arya
37,681
Reputation points
Volunteer Moderator
3 answers
Windows 10 updates keep failing
All but one update is done. It has kept failing for months now. All the details in the screenshots.
Windows for home | Windows 10 | Windows update
23,660 questions
asked 2026-05-03T02:13:33.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 99%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Cephas777
41
Reputation points
answered 2026-05-03T04:15:57.5633333+00:00
Kapil Arya
37,681
Reputation points
Volunteer Moderator
4 answers
How do I access order older than 7 years??
I need to reinstall my copy of MS Office 2019, but I cannot find any reference to the order made in April 2017. I need it to locate my installation ID There is NO indication in Support on how a customer can access orders older than 7 years! Please,…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,408 questions
asked 2026-05-01T03:35:26.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 19%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jacob Prinsloo
0
Reputation points
answered 2026-05-03T04:15:28.1+00:00
Jacob Prinsloo
0
Reputation points
1 answer
To: MSFT Outlook - ETA for fixing New Outlook bug that prevents Send with inline images
Postings about a long-standing bug with New Outlook (unable to switch to Classic Outlook) that won't allow SEND with inline images remain after a couple of years now. Is there a project to fix the bug? Since many of us can't switch back to Classic…
Outlook | Windows | New Outlook for Windows | For home
11,241 questions
asked 2026-05-03T04:13:57.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
N Griffith
0
Reputation points
answered 2026-05-03T04:14:07.1766667+00:00
Q&A Assist
3 answers
Windows 11 25H2 Windows Search triggers cmd.exe 0xc0000142 error x3 and opens System32
(I used AI to help me format/troubleshoot, i don't know much about this fyi) I recently updated from 23H2 to 25H2, all was good until i tried to use the Win key and searching for a website clicking on it results in cmd.exe application error 0xc000142…
Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked 2026-05-02T03:02:43.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 88%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MrYoda15
0
Reputation points
answered 2026-05-03T04:13:23.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
78,510
Reputation points
Independent Advisor