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Outlook for Mac - Reply/Forwards Does Not Include the Original E-mail

I am running Microsoft® Outlook for Mac (Version 16.110 (26051131) on my mac. Recently, a reply or forward does not include the original message -- something seems to have changed recently. I have toggled the attribution of the original message on and…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-05-19T17:04:49.5666667+00:00
RRAB 0 Reputation points
commented 2026-05-21T02:54:23.17+00:00
Dora-T 13,405 Reputation points Microsoft External Staff Moderator
2 answers

I have hard copy of my certificate using my MCPID , I lost access on the email associated with account, So I need assistance with profile migration and account recovey.

Hi Microsoft team-- I have hard copy of my certificate using my MCPID 7479441 , I lost access to the email associated with account. So I need assistance with profile migration and account recovery ASAP as I need to provide the License, Certificate,…

Community Center | Not monitored
asked 2026-05-20T11:30:06.46+00:00
Satwinder Khural 0 Reputation points
edited the question 2026-05-21T02:53:59.3966667+00:00
Chloe-V 7,985 Reputation points Microsoft External Staff Moderator
1 answer

categorize in outlook

Why is it greyed out as an option? I can't seem to make categories. Moved from Microsoft 365 and Office | Other

Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-20T21:01:56.2166667+00:00
Walt Troup 0 Reputation points
edited the question 2026-05-21T02:53:44.0766667+00:00
Ian-T 7,745 Reputation points Microsoft External Staff Moderator
1 answer

Users facing issue with Wifi connectivity due to arp broadcast

Recently after the March 2026 patching, intermittent users have started reporting WiFi disconnection issue. Once checked with network team, they concluded that there are excessive arp traffic is coming from end user laptops due to which WLC 9800 security…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-05-20T07:05:00.16+00:00
Arjun Sharma 0 Reputation points
answered 2026-05-21T02:53:33.29+00:00
Emma1-N 7,015 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

When is Mine coins being restocked in the Microsoft Rewards Store, I have waited months

I have been saving up a ton of points to get mine coins, I have 8,088 with level 2 status so I could get the discount, but they have been out of stock for months. I would just like to know when they will become available again so I can get my mine coins.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,299 questions
asked 2026-05-14T13:01:33.1533333+00:00
SCP-Fazgamer5467 115 Reputation points
commented 2026-05-21T02:53:20.0566667+00:00
Adan Solorio 0 Reputation points
0 answers

Restoring backed up data files to Microsoft Money 2003 on a new laptop

I have a new Windows 11 laptop. I have installed via cd Microsoft Money 2003. When I try to restore my backed up data, the application cannot find it. Moved from Microsoft 365 and Office | Install, redeem, activate | For home | Other

Windows for home | Windows 11 | Apps
asked 2026-05-20T21:54:02.7566667+00:00
Anthony Pickett 0 Reputation points
edited the question 2026-05-21T02:52:59.1933333+00:00
Ian-T 7,745 Reputation points Microsoft External Staff Moderator
1 answer

Teams essential not showing in account

I am trying to update the address on our monthly bill for teams essential but when I log into our account it only shows an annual subscription to office 365, which we have paid for but we still receive a monthly bill for teams essential. I have contacted…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-20T13:48:31.24+00:00
Accounts Department 0 Reputation points
answered 2026-05-21T02:52:25.4+00:00
Darren-Ng 10,375 Reputation points Microsoft External Staff Moderator
2 answers

Optional Packages Persist After Windows Store App Reset

After resetting a Windows Store app through App Settings, optional packages installed as dependencies continue to persist in the system. These "ghost packages" remain functional and accessible via PackageManager APIs but are not visible in App…

Developer technologies | Universal Windows Platform (UWP)
asked 2026-05-18T17:41:53.77+00:00
Diogo Costa Maranhao Rodrigues 120 Reputation points
commented 2026-05-21T02:49:59.4433333+00:00
Jay Pham (WICLOUD CORPORATION) 3,690 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Office 2021 Plus Product Key Activation

I have had a Dell XPS Windows 11 Laptop since 2019. I purchased a Microsoft Professional 2021 Plus Office License in December 2024. At the same time, I enrolled in a course from November 2025 to February 2026. The school office license was scheduled to…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-21T02:34:36.5933333+00:00
Sandeep Kapani 0 Reputation points
commented 2026-05-21T02:49:49.3233333+00:00
Sandeep Kapani 0 Reputation points
2 answers

My W11 Laptop takes 2 hours to boot up - always 2 hours

My HP W11, I5, 256 GB SSD Laptop takes 2 hours to boot up. Once it starts it runs perfectly. The actual model is HP PROBOOK X360 II G6 EE - 8GB RAM 256GB SSD I have tried google, chatgpt, every angle I can find and tried all the suggestions -…

Windows for business | Windows Client for IT Pros | Performance | Other
asked 2026-05-21T01:48:39.63+00:00
George Sideris 0 Reputation points
answered 2026-05-21T02:49:06.7733333+00:00
HLBui 6,025 Reputation points Independent Advisor
2 answers

How to stop Excel from crashing

I am using the Office 19 version of Excel. Nearly every time I use the program, a pop-up window states that Excel has encountered a problem and must close. There are 3 buttons on the pop-up: "repair", "help", and "close".…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-05-20T22:19:04.18+00:00
Joni 0 Reputation points
answered 2026-05-21T02:49:05.9933333+00:00
Norah-L 6,430 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Surface USB4 Dock FOR SURFACE BOOK 2

Hi, Can use Microsoft Surface USB4 Dock as a charger for my srufacebook 2? #Microsoft Surface USB4 Dock #surfacebook2

Surface | Surface Laptop | Power and battery
asked 2026-05-19T16:56:48.69+00:00
AISHWARYA 0 Reputation points
commented 2026-05-21T02:48:38.8533333+00:00
Ian-T 7,745 Reputation points Microsoft External Staff Moderator
1 answer

A certain group email not coming through in Outlook on my phone.

I am not receiving a specific group email in my Outlook inbox on my android Samsung S23 Ultra (where I manage my email), but it did come through on my laptop. I only noticed this because someone else on the email replied and that reply DID come to my…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-05-20T19:45:40.62+00:00
Kelly Blevins 0 Reputation points
commented 2026-05-21T02:48:28.5533333+00:00
Kelly Blevins 0 Reputation points
3 answers

How do I transfer my Authenticator to a new phone device

How do I transfer my Authenticator to a new phone device Moved from: Microsoft 365 and Office / Office Online Server

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-12-07T01:58:27.82+00:00
Dr Paul Annells 10 Reputation points
commented 2026-05-21T02:47:16.9266667+00:00
Jade Ng 11,590 Reputation points Microsoft External Staff Moderator
2 answers

How to get full function Microsoft 365 on a Fire HD10 Tablet?

I was able to load Microsoft 365 onto an Amazon Fire HD10. When I open the app, the core office apps (Word, Excel, Powerpoint) are not there. I have a valid subscription as part of a Family plan. How do I get the apps to show up in the Microsoft 365…

Microsoft 365 and Office | Install, redeem, activate | For home | Android
asked 2026-05-21T02:10:14.6066667+00:00
Douglas Hamilton 0 Reputation points
answered 2026-05-21T02:47:00.3966667+00:00
EmilyS726 232.2K Reputation points Independent Advisor
1 answer

I cannot register my Acer desktop computer

I have been trying to connect my mobile to my Acer desktop computer for 2 hours. I cannot register my Acer desktop to my Microsoft account. Or my Acer laptop The phone number given by Samsung and by Acer technicians 132058 is not connected "please…

Windows for home | Windows 11 | Settings
asked 2026-05-21T02:46:43.78+00:00
ANDRA SWANN 0 Reputation points
answered 2026-05-21T02:46:55.0966667+00:00

AI answer

0 answers

Container App custom domain on internal environment — TLS handshake returns no peer certificate

Hi, I have an internal Container Apps Environment with a Container App that has a custom domain bound. The binding is SniEnabled and points at a CAE-level certificate that I imported from Key Vault (Let's Encrypt, RSA-2048). Both the certificate resource…

Azure Container Apps
Azure Container Apps

An Azure service that provides a general-purpose, serverless container platform.

952 questions
asked 2026-05-21T01:49:44.19+00:00
Simon Horn 0 Reputation points
commented 2026-05-21T02:46:37.3033333+00:00
Siddhesh Desai 7,055 Reputation points Microsoft External Staff Moderator
1 answer

I have an orphaned Microsoft tenant that is still billing

This is a billing escalation. I have an orphaned Microsoft tenant that is still billing. I cannot access the tenant, and charges exceed $7,000. I need Billing Operations to disable recurring billing

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-13T01:47:21.1033333+00:00
Hal Kurz 0 Reputation points
commented 2026-05-21T02:46:01.2733333+00:00
Jade Ng 11,590 Reputation points Microsoft External Staff Moderator
2 answers

How to open an old .mdb access database from 2006.

I am trying to open an old .mdb Access database and getting an error message "You do not have the necessary permisions to use the database Moderator's note: Moved from Microsoft Security | Microsoft Authenticator

Microsoft 365 and Office | Access | For home | Windows
asked 2026-05-20T15:25:25.3533333+00:00
Kenneth Opara 0 Reputation points
edited an answer 2026-05-21T02:45:44.77+00:00
Dora-T 13,405 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Unable to sign in as an administrator user

After KB5082063 was automatically applied to Windows Server 2025 (AD server), I am unable to sign in as an AD administrator user. Neither local nor remote desktop sign-in to the server is possible. The same issue occurs on client PCs. Windows Update…

Windows for business | Windows Server | User experience | Other
asked 2026-04-22T23:38:29.1366667+00:00
川上 泰弘 20 Reputation points
commented 2026-05-21T02:45:31.3733333+00:00
Paul Lenehan 6 Reputation points