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Constant Freezes

Hello, I have a problem with often freezes while gaming that I forces me to shutdown my PC. Sometimes this happens as well when under no load and when the PC works in the background where it freezes. I checked the Event Viewer I have two errors always…

Windows for home | Windows 11 | Performance and system failures
asked 2026-05-03T15:10:26.91+00:00
Mateusz Chmielewski 0 Reputation points
answered 2026-05-03T16:01:01.3966667+00:00
Sumit 43,786 Reputation points Volunteer Moderator
2 answers

Word documents will not open

I cannot open any Word documents from my OneDrive. Interestingly I can open them on my laptop which is on same 365 package.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-05-03T15:26:11.8133333+00:00
Anton Putter 0 Reputation points
answered 2026-05-03T16:00:34.07+00:00
EmilyS726 227.5K Reputation points Independent Advisor
1 answer

Authenticator

I’m getting an excessive amount of unauthorised authenticator sign-in requests. Like 30 times a day. I ignore them but it’s just seems very malicious and targeted. Anything I can do?

Microsoft Security | Microsoft Authenticator
asked 2026-05-03T15:58:18.5+00:00
R Chung 0 Reputation points
answered 2026-05-03T15:58:36.0733333+00:00
Q&A Assist
0 answers

microsoft 365 renewal

I updated my payment information, now i need help with renewing my license

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-03T15:58:27.45+00:00
Barbara Facile 0 Reputation points
1 answer

Azure Sponsorship subscription not visible in my Subscriptions list after credit redemption

Hi everyone, I'd like to confirm the status of my Azure Sponsorship subscription, as I'm having trouble accessing it from my account. Background: I was informed that my sponsorship credits have been successfully redeemed under my co-founder Microsoft…

Community Center | Not monitored
asked 2026-05-03T15:57:58.0833333+00:00
Henry Hoang 0 Reputation points
answered 2026-05-03T15:58:23.7866667+00:00
Q&A Assist
2 answers

monthly paymenyt

i had a monthly subscription for 365 setup for autopay but i lost my wallet and had to order a new one. by the time it came in it was cancelled how do i get it back

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-03T15:21:39.35+00:00
TiQuan Prater 0 Reputation points
answered 2026-05-03T15:56:53.2633333+00:00
DaveM121 871.8K Reputation points Independent Advisor
1 answer

Unable to create "alz" Management Group due to existing role assignments

I am trying to deploy the latest Platform Landing Zone to a development Tenant and it's failing when creating the root "alz" management group during the initial bootstrapping section. There was an "alz" management group back in 2022,…

Azure Role-based access control
Azure Role-based access control

An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.

1,127 questions
asked 2026-05-03T15:56:21.0266667+00:00
Daniel Sliger 0 Reputation points
answered 2026-05-03T15:56:32.9666667+00:00
Q&A Assist
1 answer

my email has been blocked due to malicious activity regarding microsoft, i have tried several recovery attempts and all are unsuccesful how can i recover my account

My email has been blocked for week due to malicious activity according to Microsoft, i have filled the recovery form many times, and receive an unsuccessful response my account is still blocked.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T15:53:22.0666667+00:00
Endri Dika 0 Reputation points
answered 2026-05-03T15:53:35.61+00:00
Q&A Assist
2 answers

I can't download Minecraft Education even though trying different alternative ways and official ways too.

I got a replacement for my computer as it was broken before, and I have went on software center whereas I've gotten Minecraft Education on my old computer, searched it up and didn't show any results. Then I decided to go on to the official minecraft…

Windows for home | Windows 10 | Install and upgrade
asked 2026-05-03T15:49:10.85+00:00
Brody 0 Reputation points
answered 2026-05-03T15:52:29.6133333+00:00
Brody 0 Reputation points
1 answer

Account hacked

My email has been hacked, and the account locked. I have regained access to my information. But the account remains locked and I cannot for the life of me get a response from Microsoft after 1.5 weeks.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T15:49:31.0566667+00:00
Adam Brittain 0 Reputation points
answered 2026-05-03T15:49:50.5633333+00:00
Q&A Assist
3 answers

I have install this update several times but every time showing same error

I have install this update several times but every time showing same error

Windows for home | Windows 11 | Windows update
asked 2026-04-28T02:38:35.2566667+00:00
SANTU MAHATO 0 Reputation points
commented 2026-05-03T15:49:08.1566667+00:00
Lucus-V 6,570 Reputation points Microsoft External Staff Moderator
3 answers

How to download an app on google play games

i want to download an app but i was told to turn on the feature in my manufacturers website

Windows for home | Windows 10 | Gaming
asked 2026-04-27T23:14:48.4066667+00:00
Abooluwa Adebambo 0 Reputation points
commented 2026-05-03T15:48:48.4733333+00:00
Lucus-V 6,570 Reputation points Microsoft External Staff Moderator
1 answer

WHY DOES MY LAPTOP SHUT DOWN WHEN I REMOVE THE CHARGER

MY LAPTOP SHUTS DOWN WHENEVER I UNPLUG THE CHARGER

Windows for home | Windows 10 | Sleep and Power on, off
asked 2026-05-03T15:46:36.2766667+00:00
Paballo Mekayla Seakamela 0 Reputation points
answered 2026-05-03T15:46:52.7866667+00:00
Q&A Assist
1 answer

Unknown Administrator

My Surface Pro 7 was refurbished by Microsoft and, apparently, the technician made himself the Administrator. I have tried following instructions to change but keep hitting a point where Administrator sign-in is required. How can I get a technician to…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-05-03T15:46:15.4133333+00:00
Michelina LaForgia 0 Reputation points
answered 2026-05-03T15:46:28.1033333+00:00
Q&A Assist
1 answer

Unreachable site

Gent,le Microsoft I am Gaetani Giancarlo and I want to signal a problem: Sometime it happens that I cannot reach a site because I receive as message that it is not reachable. I don't know the reason of this error because , with other sites that i…

Windows for home | Other | Internet and connectivity
asked 2026-04-30T14:50:51.9266667+00:00
GIANCARLO GAETANI 0 Reputation points
commented 2026-05-03T15:46:22.18+00:00
Lucus-V 6,570 Reputation points Microsoft External Staff Moderator
4 answers

outlook wont let me sign into my imap server

Outlook wont let me connect to my IMAP server. it was working just fine then all of the sudden it would no longer connect. i removed the account and reinstalled and now cant even get it to communicate with the IMAP server. All settings have been…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-12-15T14:13:12.5033333+00:00
Michael Travalent 0 Reputation points
answered 2026-05-03T15:46:11.2233333+00:00
Michael Travalent 0 Reputation points
3 answers

I scanned my device and has a virus, apparently windows defender quaritined it and now it is removed but am i safe? I'm increadibly worried.

I'm not the best with tech, am I safe?

Microsoft Security | Microsoft Defender | Other
asked 2026-05-03T15:39:52.2933333+00:00
William Eggers 0 Reputation points
answered 2026-05-03T15:44:48.5633333+00:00
_AW_ 67,216 Reputation points Volunteer Moderator
1 answer

I cannot enter my new address in my Office profile

Office cannot verify my new address. I moved to 16 Nicols Way in Easthampton MA 01027. The application will not verify this address. Thank you Hugh Adams ******@comcast.net

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-03T15:42:28.6266667+00:00
Hugh Adams 0 Reputation points
answered 2026-05-03T15:42:43.0633333+00:00
Q&A Assist
2 answers

Jewel Osco site will not allow me checkout and pay

Only on the Jewel Osco site I fill up my cart and when I get to the end it will not give me the option to check out. I used to be able to and I can use it on the cell phone app

Microsoft Edge | Website issues | Windows 11
asked 2026-04-28T08:42:42.8166667+00:00
Sheila Marino 0 Reputation points
commented 2026-05-03T15:41:40.7866667+00:00
Lucus-V 6,570 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Launch Outlook for MAC

I shut down my MAC for over a week while travelling. Started it up and am unable to launch Outlook. Icon at bottom of screen turned grey when I clicked it. I get the following message: The application "Microsoft Outlook.app" can't be…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-05-03T15:40:59.8066667+00:00
Mark Smith 0 Reputation points
answered 2026-05-03T15:41:17.99+00:00
Q&A Assist