
Complaints Procedure
How do I make a formal complaint about the way that Microsoft Sales handled my subscription renewal?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Win 11 Stops When Closing Lid
I have 2 PCs and both have the same issue. I have them set to turn off screen after 15 minutes when plugged in and never turn off the hard drive. If I am copying files from 1 PC to the other and I close the lid on the PC I am copying to, the other PC…
Windows for home | Windows 11 | Sleep and Power on, off
Stop refreshing tabs after switching tabs
When I open a new tab to view a page and then switch back to the previous tab to continue browsing there where I left off it refreshes the tab and on some websites (i.e. facebook) it gives completely different results. This is extremely annoying, because…
Microsoft Edge | Tabs, address bar, and search | Windows 11
Can`t join device to EntraID code 80180026
Hello, I want to add devices to Entra ID by making them Joined. The organization does not use Intune. All users have an EntraID P1 license. The problem is that I get the error: Confirm you are using the correct sign-in information and that your…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Help with BSOD!
Hi. I've been experiencing frequent BSODs on my system and I'm not sure what's causing them. I've collected my most recent minidump files and would really appreciate it if someone could take a look and help me identify the root of the…
Windows for home | Windows 11 | Performance and system failures
How can I contact Microsoft to activate my Windows after changing my Motherboard?
Last week I've changed my motherboard and realized that the windows activation system changed. I'm carrying this license for almost 10 years now, since Windows 8. The troubleshooter can't help me. I've asked to be called by MS, but it's been a week with…
Windows for home | Windows 11 | Licensing and activation
I cannot activate my home office in a second computer having a current license
Since my last license renewal I cannot activate my Office programs in any of the extra laptops that I had it already installed. I can only run Office in my original computer. When I click on the "Activate" button in my Office Word, I can…
Microsoft 365 and Office | Word | For business | Windows

How to Remove Un-Needed Line Break in Word Document
I'm finishing up a paper for a conference. The page limit is 8 pages and I'm at the limit. But for some reason, Word has a page 9 with nothing in it but it refuses to go away (and the conference won't accept the paper with 9 pages). Actually, I just had…
Microsoft 365 and Office | Word | For business | Windows

Windows 11 laptop shows wrong location
My Windows 11 Home laptop (Version 10.0.22631, Build 22631) is showing the wrong city for Location. In Settings > Privacy & Security > Location > Location Services turned ON shows the wrong city. Curiously, if I change Location Services to…
Windows for home | Windows 11 | Security and privacy
Windows 11 wouldn't let me log into my microsoft account.
Every time i try to log into my microsoft account on my windows 11, it shows a grey box and then closes out whenever i get to the password section. I've been dealing with this for a few months now
Windows for home | Windows 11 | Accounts, profiles, and login
MFA Issue, now locked out of account - phone support not helpful but have a case # - cannot access anything
Hello all. I am the sole user and global administrator of my Office 365 Business account. Unfortunately, I was recently required to reset my phone and after restoring from a backup, the Authenticator app no longer works--I was logged out. When I try to…
Microsoft 365 and Office | Loop | For business

Previously Working LAW Query Suddenly Broke; "query of basic logs table is not supported with the api"
A PowerShell Runbook that has run monthly for the past year and a half has suddenly stopped producing the Excel sheets we've come to expect. In the script, we make use of the following query on every Logs Analytics Workspace in the Tenant in order to…
Azure Monitor
How do I redeem my cash back rewards?
I've tried and tried but I can neither cash out for PayPal nor an Amazon gift card.
Microsoft Edge | Other | Windows 11

BSOD Bugcheck 0x0000000a
Recently got a random BSOD during normal use, no other program other than firefox were being used. The full error in event viewer is The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xffffd6e0045517f8, 0x0000000000000002,…
Windows for home | Windows 11 | Performance and system failures
Unable to Access Malaysia West Region for PostgreSQL Flexible Server
Hello, I am trying to deploy Azure Database for PostgreSQL – Flexible Server in the Malaysia West region. However, the region does not appear in the list of available regions for this service under my subscription. When I check the operations for…
Azure Database for PostgreSQL
Sending an email from MSN articles
Selected the share Icon and got the drop-down menu. Selected the G and was required to sign into my Gmail account. Signed into my account and got the Gmail inbox. I did not receive an Outlook email page. Unable to send selected message.
Outlook | Web | Outlook.com | Email
Seeking solutions for audio/video lag with Panasonic SC-PMX90 on Windows 11.
I am using a Fujitsu Lifebook S937/S computer with windows 11. When I play videos on the internet with YouTube and Rumble when the Panasonic audio device is connected via Bluetooth, the sound has lag and the video is not synced properly to the sound. …
Windows for home | Windows 11 | Devices and drivers
Transitioning from Azure AI Image Analysis to Florence 2.0 for Background Removal
Hi everyone, I recently received an email from Azure informing me that on January 10, 2025, the Azure AI Image Analysis 4.0 Segment API and its background removal service will be retired. I’ve been using this service to remove backgrounds from uploaded…
Computer Vision
Azure AI services
windows 7 notebook
I installed the latest version python on my laptop,but the program didnt open.What could be the reason for this
Windows for home | Previous Windows versions | Apps

how do i link my phone to my computer
trying to link my phone to my computer keeps asking for an app??