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Can't sign in and never see the code sent to me.

I read that there are no problems with my email address. I receive regular emails from microsoft, it can charge me for services - family membership recently renewed, though my wife can't access it. Whenever I try to login, I'm told if all is OK a code…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-23T03:46:23.16+00:00
Terry Bourke 0 Reputation points
answered 2026-06-23T03:46:42.33+00:00

AI answer

1 answer

Microsoft not letting me log into minecraft launcher(Solved)

Whenever I open the Minecraft launcher, it puts me on the Log in with Microsoft screen. When I click it, it opens the list of emails I can log in with, and when I choose an email with Minecraft purchased, it should open the sign-in screen where you type…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-06-23T02:33:16.97+00:00
Justin Brown 0 Reputation points
edited the question 2026-06-23T03:46:21.4966667+00:00
Justin Brown 0 Reputation points
0 answers

Error Code: 399287

Hi Issues logging it with a problem with phone number - Request ID: e3150ad2-7924-4263-a67f-877184fa0f00

Microsoft Security | Microsoft Authenticator
asked 2026-06-23T03:45:51.6633333+00:00
Smithy Akurangi 0 Reputation points
0 answers

Switch Microsoft 365 subscription to personal plan

How do I Switch Microsoft 365 subscription to personal plan without waitng from the subscription to end.

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-06-23T03:43:42.41+00:00
Eduardo Mulet 0 Reputation points
1 answer

Unable to Login to Admin Account Due to MFA Loop – Need Help Resetting MFA

Hello, I’m encountering an issue where I cannot log into my Microsoft admin account for my non-profit organization. When I try to sign in, I’m stuck in a Multi-Factor Authentication (MFA) loop. Unfortunately, I wasn’t able to fully configure MFA before…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-23T01:54:25.3066667+00:00
Mr Law 0 Reputation points
edited an answer 2026-06-23T03:43:15.28+00:00
Teddie-D 18,215 Reputation points Microsoft External Staff Moderator
2 answers

syncing outlook with iphone

My email on my PC & Mac is not syncing with my iphone. the comcast server is not being recognized. When I try - it says it can't connect and has me use the mail.comcast.net server vs imap.comcast.net (correct) server. what is up?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-17T18:01:51.6633333+00:00
Ellen Caya 0 Reputation points
commented 2026-06-23T03:42:54.85+00:00
Winnie-B 8,220 Reputation points Microsoft External Staff Moderator
1 answer

old Outlook emails

How to prevent Outlook from sending me old emails with today's date

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-21T21:38:44.4166667+00:00
patch 0 Reputation points
commented 2026-06-23T03:42:18.3633333+00:00
Winnie-B 8,220 Reputation points Microsoft External Staff Moderator
3 answers

Background issue

The background has automatically turned blurry, and I can’t get it back to normal. I’ve tried everything I can, including clearing the cache and reinstalling the app, but nothing has worked. The web version is fine, but the issue only happens in the Mac…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-06-17T22:10:38.4633333+00:00
JUHA 0 Reputation points
commented 2026-06-23T03:40:07.5566667+00:00
Winnie-B 8,220 Reputation points Microsoft External Staff Moderator
2 answers

why does "whose protecting" say defender is on and webroot is off?

when i go to "whose protecting my computer" in security, it says Defender is on and Webroot is "off". Why is this when my Webroot icon says it is on? When I try to turn Webroot "on" here, nothing happens.

Windows for home | Windows 11 | Security and privacy
asked 2026-06-22T18:03:57.1066667+00:00
Stan Kusch 0 Reputation points
commented 2026-06-23T03:39:54.8533333+00:00
Sin-D 10,405 Reputation points Microsoft External Staff Moderator
1 answer

The same issue keeps happening with my laptop.

I have the same issue as this link: https://learn.microsoft.com/en-us/answers/questions/5426762/how-to-resolve-the-save-failed-due-to-out-of-memor Always told me that "The save failed due to out of memory or disk space". I can only use Word to…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-06-23T00:19:36.05+00:00
Haoran Wu 0 Reputation points
answered 2026-06-23T03:38:06.2933333+00:00
Emmanuel Santana 39,735 Reputation points Independent Advisor
5 answers

How to solve receiving a huge number of spam emails every day?

I get around 150 emails in the Junk folder almost every day. Occasionally there are important emails included. It has been as high as 350. How can I stop this. I have tried to block , report, etc., but it has no effect. It is such a waste of time and…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-04-22T10:25:58.46+00:00
Andrew T Gordon 0 Reputation points
commented 2026-06-23T03:37:31.5133333+00:00
JWK 0 Reputation points
2 answers

Email Lock Out

Good morning, Every time I send an email to multiple addresses it always locks up and then I have to go through the process of unlocking my email. What do I have to do to stop this completely? It's really getting annoying. Your help is greatly…

Outlook | Web | Outlook.com | Email
asked 2026-06-22T15:17:40.3966667+00:00
Steven Brown 0 Reputation points
edited the question 2026-06-23T03:37:06.7233333+00:00
Winnie-B 8,220 Reputation points Microsoft External Staff Moderator
1 answer

How to transfer Microsoft Office Home and Student to my new computer

I want to move my copy of MS Office 2016 Home and Student for Mac from my old (2012) Mac to my new (2021) Mac.  I can't find the license key. I downloaded the app for $124.99 in Jan 2017. I've poked around MSN.com a bit (AI chat), and am under the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-22T17:56:10.8033333+00:00
a threefold cord 0 Reputation points
edited an answer 2026-06-23T03:36:55.14+00:00
Norah-L 7,300 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

windows update accidentally uninstalled

I installed window 11 26H2 version by windows insider program, but when I tried to uninstall it and by mistake I uninstalled my pc's original version 25H2 and got down to 24H2.please help how can I get 25H2 version back. key points to notice-leaved…

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-06-23T02:48:21.7466667+00:00
Prateek Bhuker 0 Reputation points
accepted 2026-06-23T03:36:06.84+00:00
Prateek Bhuker 0 Reputation points
8 answers

I need my all files in windows C: back

windows 11 after 6/13 update I lost all my folders. Users you created are. TEMP, TEMP. DESKTOP TARV598, PUBLIC not my name please help me all my files back

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-06-21T03:05:57.1566667+00:00
penny zhao 5 Reputation points
answered 2026-06-23T03:35:12.4533333+00:00
Penny Zhao 0 Reputation points
2 answers

onedrive server-side technical support

On June 14 my files disappeared. ChatGPT suggested server-side restore. Can an agent call me. -removed for privacy-

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-22T16:14:25.62+00:00
Robert Bogursky 0 Reputation points
answered 2026-06-23T03:34:30.7433333+00:00
Emmanuel Santana 39,735 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Im stuck and can't enter windows.

Hello. I was having lots of troubles and errors entering windows, could only do it in safemode I tried everything until I decided to flash my bios. After flashing bios (that did not solve the problem) I can no longer enter in safe mode either. I get a…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-06-14T23:53:12.3833333+00:00
Ricardo Pais 20 Reputation points
commented 2026-06-23T03:34:12.0266667+00:00
BryceSor 5,310 Reputation points Volunteer Moderator
1 answer

Having a VBA problem when writing an EXCEL macro

Tell me how I can send you an EXCEL file which details the gist of my problem.

Developer technologies | Visual Basic for Applications
asked 2026-06-13T14:42:56.2566667+00:00
David Hill 40 Reputation points
commented 2026-06-23T03:33:22.6566667+00:00
Nancy Vo (WICLOUD CORPORATION) 6,190 Reputation points Microsoft External Staff Moderator
1 answer

I urgently need help signing into my Outlook email app

I seem to be able to log in to microsft account fine online, but I can't access my email via the outlook app. It comes up with the following trouble shooting message: "If you contact your administrator, send this info to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-22T22:35:07.8233333+00:00
Georgie Davidson 0 Reputation points
commented 2026-06-23T03:32:45.2433333+00:00
Jade Ng 12,980 Reputation points Microsoft External Staff Moderator
0 answers

Unable to Launch OnVUE Application for Scheduled AI-900 Exam

I was scheduled to take the AI-900 Microsoft Azure AI Fundamentals exam today. I attempted to check in on time and downloaded the OnVUE application. However, the application closed immediately after launching and I was unable to proceed with the check-in…

Community Center | Not monitored
asked 2026-06-23T03:19:33.39+00:00
nethmi nirasha 0 Reputation points
edited the question 2026-06-23T03:32:26.3466667+00:00
TP 157.7K Reputation points Volunteer Moderator