Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,150 questions
1 answer
50% dicount voucher is not being applied at checkout
i have attended a virtual training days event and recieved a 50% dicount mail but when i am trying to schedule an exam the dicount is not being applied at checkout. i have used the same email for training days and also to schedule the exam still its not…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-04-25T16:01:12.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 32%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
GUDIVADA LAKSHMI DHARA HASINI
0
Reputation points
answered 2026-04-25T16:01:23.8733333+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
How to fix microsoft.exchange.data.directory.adddriverstoreaccessnonlocalexception outlook error?
So everytime I try to boot outlook it takes forever, and then this error code (in title) pops up. I'm not really good at technoledgy, so I'm not sure if this is fixable or not.
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,140 questions
asked 2025-10-20T23:58:16.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 75%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
ClayhelmYT
20
Reputation points
commented 2026-04-25T16:00:25.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 66%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVJ%3C/text%3E%3C/svg%3E)
V James
0
Reputation points
1 answer
My existing case 7101454814 on my OneDrive problem remains UNRESOLVED
On April 17 or 18 I opened this case. Please see the case notes for it. I had previously engaged with Copilot to try to troubleshoot my issues with OneDrive (unable to replicate files locally, and thus unable to index), and I also spoke to a Tier 1…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,246 questions
asked 2026-04-25T15:59:48.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 35%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jay Sherry
0
Reputation points
answered 2026-04-25T16:00:01.0866667+00:00
Q&A Assist
2 answers
Windows Deactivated after update. Digital copy.
Windows deactivated after the update this morning. Its seems unable to recober my product key either. And no agent has been able to help me so far. Any ideas?
Windows for home | Other | Licensing and activation
122 questions
asked 2026-04-25T14:48:38.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 79%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Spade Gaming
0
Reputation points
answered 2026-04-25T15:59:54.9533333+00:00
EmilyS726
225.5K
Reputation points
Independent Advisor
2 answers
Quick Parts Missing from New Outlook Microsoft Outlook Version: 1.2026.420.300
Quick Parts Missing from New Outlook Microsoft Outlook Version: 1.2026.420.300 My Outlook at work and the Outlook on my personal computer are on the same version. However, my work Outlook has Quick Parts but my personal Outlook doesn't. What do I need…
Outlook | Windows | New Outlook for Windows | For home
11,201 questions
asked 2026-04-24T19:13:49.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 65%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Beverly
0
Reputation points
edited an answer 2026-04-25T15:59:48.6866667+00:00
Hornblower409
7,830
Reputation points
1 answer
One of the answers was accepted by the question author.
How to fix problem on Microsoft word office, Microsoft word is note work on my laptop
Microsoft word is not work in my lop top, I am purchased this laptop and reinstall this lap top on 22 January 2026 but I had not activated the windows of this laptop because it is working properly at that time but water mark visible on the bottom right…
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
451 questions
asked 2026-04-25T15:56:11.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 63%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Ashish Kumar Kar
0
Reputation points
accepted 2026-04-25T15:59:15.0733333+00:00
Ashish Kumar Kar
0
Reputation points
1 answer
Is SecurityHealthService supposed to be in HKEY_CURRENT_USER?
I recently came across a website that prompts you to run something with PowerShell with a fake Captcha. When the terminal opened, I misclicked and ran the script instead. After that, every time I boot up my laptop (Asus Vivobook S14 running on Windows…
Windows for home | Windows 11 | Security and privacy
8,066 questions
asked 2026-04-25T15:58:39.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 24%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
Isaac Chan
0
Reputation points
answered 2026-04-25T15:58:53.52+00:00
Q&A Assist
1 answer
Not able to view the certificate for AZ-305
I am not able to view my certificate for the exam Designing Microsoft Azure Infrastructure Solutions which i have taken on April 22 2026. Can you guide me the procedure to do that. Result is passed.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
53,357 questions
asked 2026-04-25T15:25:18.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 37%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Deepak Rengaswamy
0
Reputation points
commented 2026-04-25T15:58:19.51+00:00
Deepak Rengaswamy
0
Reputation points
2 answers
Cant sign into my microsoft account t
There is some kind of issue, I can use the browser word but not the word app because of credientials or something, it doesnt even let me put my password before showing an error, anybody know what's going on?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,870 questions
asked 2026-04-21T11:09:34.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 55.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Einar Árni Bjarndal Ingvarsson
0
Reputation points
commented 2026-04-25T15:56:30.15+00:00
Einar Árni Bjarndal Ingvarsson
0
Reputation points
1 answer
I cannot get Teams on my new 365 account
I recently purchased the Microsoft 365 email plus account for my new business which includes Teams but I cannot log onto Teams either from my macbook or my phone. The problem is not with my devices as i can log into other Teams accounts. Please can you…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
1,269 questions
asked 2026-04-25T15:56:09.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 97%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sophie Holt-Wilson
0
Reputation points
answered 2026-04-25T15:56:23.4866667+00:00
Q&A Assist
2 answers
Outlook web/Outlook.com/email
Each time I close my hotmail email account , I can't sign in to my account again. and it gets locked. Please fix this issue with my hotmail account as quickly as possible.
Outlook | Web | Outlook.com | Email
8,124 questions
asked 2026-04-25T15:15:02.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 44%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
helene Joseph
0
Reputation points
answered 2026-04-25T15:55:10.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
39,260
Reputation points
Independent Advisor
1 answer
Language in Teams
I want to write in English in Teams in the chat. How can I do that it writes in correct English?
Microsoft Teams | Microsoft Teams Free | Chats
242 questions
asked 2026-04-25T15:52:40.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Alexandra Kreuzer
0
Reputation points
answered 2026-04-25T15:52:57.0766667+00:00
Q&A Assist
1 answer
Certification support
I have cleared my AAZ 305 exam on April 22nd 2026 at 5:45 PM in an online mode conducted by Pearson Vue. The result is Passed. I can check my score card, but not able to get the certificate. I am in the MS learn page and i just see the exam and not the…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,170 questions
asked 2026-04-25T15:50:45.2233333+00:00
Deepak Rengaswamy
0
Reputation points
answered 2026-04-25T15:51:01.99+00:00
Q&A Assist
0 answers
How do I import a list of blocked Sender to Outlook server?
Office 365, W11 with all updates. I exported a .txt file of blocked senders from Outlook Classic. I'd like to import that file to Outlook on the web so those emails are blocked at the server. Any step by step list to follow on how to make it happen? …
Outlook | Web | Outlook on the web for business | Settings
asked 2026-04-25T15:50:39.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 80%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
John Noble
0
Reputation points
answered 2026-04-25T15:50:51.3+00:00
Q&A Assist
2 answers
Office Outlook blocked
I have a notice "your account needs attention please sign in to use your account" and "sign in via browser" I have recently experienced activities on the laptop being very slow and the laptop is only one month old. I am concerned that…
Outlook | Windows | Classic Outlook for Windows | For home
31,389 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 92%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
How to unblock emails from a safe sender in hotmail
Emails that I have been receiving from a certain sender for a decade are suddenly completely blocked. They are not in my inbox, spam, deleted or anywhere. I added the email and domain to the safe list but they are still not appearing. I can't access the…
Outlook | Web | Outlook.com | Email
8,124 questions
asked 2026-04-25T15:49:13.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 85%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIF%3C/text%3E%3C/svg%3E)
Ingrid French
0
Reputation points
answered 2026-04-25T15:49:36.0666667+00:00
Q&A Assist
1 answer
How to speak to hotmail re email issue
Hi I am trying to recover my email - I have managed to sign in to my emails but have asked to change my recovery email and telephone number as I no longer have access to them as someone has stolen my details but now I cannot receive or send any emails…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-25T15:47:34.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 7.000000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
MANDY MONK
0
Reputation points
answered 2026-04-25T15:47:59.79+00:00
Q&A Assist
1 answer
Out going Email services for our domain are currently not functioning
Team, Please fix the issue , i am not using any bulk email still my outgoing has stopped . my business and client interaction has stopped .Please fix urgently [Moderator note: personal info removed] Regards, [Moderator note: personal info removed]
Exchange
Exchange
A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity.
4 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
1 answer
Urgent: Excel “Save a Copy” Caused Data Loss – Request for Recovery Assistance
Dear Microsoft Support, I am writing to report a serious issue involving Microsoft Excel and Microsoft OneDrive that resulted in the loss of several hours of work on an academic assignment. While working on an Excel file stored in OneDrive on a school…
Microsoft 365 and Office | OneDrive | For education | Windows
Microsoft 365 and Office | OneDrive | For education | Windows
A Microsoft file hosting and synchronization service.
748 questions
asked 2026-04-25T15:45:11.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 55.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
Nicholas Guidi (Student)
0
Reputation points
answered 2026-04-25T15:45:43.8766667+00:00
Q&A Assist
2 answers
The server had an error processing my requesting when i want to run an agent
Hi All, i am on this page learning about creating an AI Agent. https://microsoftlearning.github.io/mslearn-ai-agents/Instructions/01-agent-fundamentals.html In Microsoft Foundry when i enter the prompt, i am always getting the following server error. I…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,170 questions
asked 2026-04-21T08:40:17.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 22%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQ%3C/text%3E%3C/svg%3E)
qbh
0
Reputation points
answered 2026-04-25T15:44:12.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 15%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Anshika Varshney
9,825
Reputation points Microsoft External Staff
Moderator