Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,832 questions
0 answers
My Microsoft Account is Not Approved to Place any Microsoft Licenses
I'm trying to purchase licenses from Microsoft 365 Marketplace, I am receiving (Your account is not approved to buy or use Microsoft products and services. If you have questions about this account status, contact support for assistance. (CV:…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-10T09:38:02.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 59%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mostafa Hataba
0
Reputation points
asked 2026-06-10T09:38:02.95+00:00
Mostafa Hataba
0
Reputation points
0 answers
After upgrading Microsoft Edge, I see that my pre-upgrade favorites are there, but I can't find them. Could you please help? Thanks.
After upgrading Microsoft Edge, I can't find my pre-upgrade favorites. How can I locate them? I’d appreciate some help—thank you. I performed the upgrade at 9:00 AM today, and after restarting the browser, my favorites were missing.
Microsoft Edge | Profile, sync, and sign in | Windows 11
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
895 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
SharePoint online - Excel file are getting access denied error suddenly
We are currently tracking a specific access issue affecting a specific SharePoint site and its subsites. Users are reporting that they cannot open Excel files in the browser, encountering an "Access Denied" error. This behavior reportedly began…
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
29,962 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 61%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
1 answer
Global Admin locked out of Microsoft 365 tenant due to MFA loop — requesting Data Protection Team attention
Hello, I am the global admin and sole user of a Microsoft 365 tenant created automatically when I signed up for Microsoft Fabric/Power BI using my custom domain email. I am completely locked out due to a broken MFA loop: Signing in on PC requires…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,832 questions
asked 2026-06-10T09:25:31.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 96%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
Pallab Dey
0
Reputation points
edited the question 2026-06-10T09:37:45.48+00:00
Pallab Dey
0
Reputation points
4 answers
Windows Update Installation Error
Command :- ms-contact-support://smc-to-emerald/WindowsUpdateTroubleshooter Installation Error;- 0x800705b4 Can someone help please. Windows Update will not update. The above Installation Error is shown. Thank you.
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2025-07-31T10:50:48.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 82%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alan Smith
75
Reputation points
commented 2026-06-10T09:36:50.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 59%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
衛彦 遠藤
0
Reputation points
1 answer
Assistants API vs. Prompt Agents. How to access files generated by Code Interpreter tool in Prompt Agents? How to ensure file persistence of such generated files?
Hi. We're testing migration from Assistants API to Prompt Agents. In our previous Azure OAI Assistants implementation, Code Interpreter generated files were returned as file IDs and we could retrieve them later via. the Assistants/Files API. After…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
4,843 questions
1 answer
M365 Tenant - Subscription Disabled
Hi there, I have this tenant - WidgetCo - it was set up by a colleague in 2019 as a development/test tenant. I can log in to the tenant with ******@WidgetCo.co.uk and I can go to the following URL: https://admin.cloud.microsoft/?#/subscriptions After I…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
846 questions
asked 2026-06-10T09:35:19.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 17%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mike Perrett
0
Reputation points
answered 2026-06-10T09:35:37.7666667+00:00
AI answer
0 answers
"550 5.7.501 Service unavailable. Spam abuse detected from IP range. AS(130)"
I am using Mail app on a Macbook and get this message when trying to send emails: "550 5.7.501 Service unavailable. Spam abuse detected from IP range. AS(130)" The postmaster email says: Delivery has failed to these recipients or groups: Your…
Exchange | Other
Exchange | Other
A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.
959 questions
asked 2026-06-10T09:15:16.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 48%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sam Jenkins-Shaw
0
Reputation points
edited the question 2026-06-10T09:35:08.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
6,770
Reputation points Microsoft External Staff
Moderator
0 answers
My account is hacked by a Chinese email
So my account has been hacked by a Chinese email ending with @qq so I can't rest my accounts password because when I try logging in it wants me to verify that email witch obviously I cannot so then I goto a support form no help at all literally zero…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,070 questions
asked 2026-06-10T09:34:09.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 31%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Ryker Fairchild
0
Reputation points
answered 2026-06-10T09:34:55.9933333+00:00
AI answer
3 answers
One of the answers was accepted by the question author.
Data factory - Azure Key Vault (Preview) Activity - bug?
The Azure Key Vault Activity in data factory (in preview) does not do anything - settings tab just says azure-key-vault-activity-settings works! Is this expected?
Azure Data Factory
Azure Data Factory
An Azure service for ingesting, preparing, and transforming data at scale.
12,169 questions
asked 2026-06-04T08:40:23.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 56.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOM%3C/text%3E%3C/svg%3E)
Oliver Mills
20
Reputation points
accepted 2026-06-10T09:34:47.3833333+00:00
Oliver Mills
20
Reputation points
1 answer
Detaching payments card details
My Azure trial subscription is deleted, my invoices are $0, my billing profile is still active, and I cannot detach the default payment method. How to close the billing profile or remove the stored payment method
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,816 questions
asked 2026-06-10T09:20:45.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
bushra khaled
0
Reputation points
answered 2026-06-10T09:34:39.5533333+00:00
bushra khaled
0
Reputation points
1 answer
Certificate of Residence for Microsoft Ireland Operations Limited for Tax Year 2026
Dear all, I am writing this message to request a Certification of Tax Residence for the Tax Year 2026 for Microsoft Ireland Operations Limited. This document is required by the Turkish tax authorities in order to apply Double Taxation Treaty between…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,832 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 3%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 1%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
My account age and downloading lunar client.
Hey, so i have a problem concerning that every-time i try to login to lunar, it says i need to be part of a family, but my Microsoft account shows i am not a minor, and I am, and never was part of an already existing family, where i have to leave.
Windows for home | Windows 11 | Accounts, profiles, and login
9,290 questions
asked 2026-06-09T04:32:39.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 88%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Ishan Malik
0
Reputation points
accepted 2026-06-10T09:33:29.14+00:00
Ishan Malik
0
Reputation points
2 answers
Sign In Error in Microsoft Word
Dear Sir/Madam, I have been having issues with my Word account. I needed to update my version of Word a few weeks ago, and it worked successfully. However, now, every time I open a Word document I have to sign in to my account, and it doesn't seem to…
Microsoft 365 and Office | Word | For education | MacOS
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,352 questions
asked 2026-06-01T16:47:22.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 65%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Johanna März
0
Reputation points
recommended 2026-06-10T09:33:25.25+00:00
Stefan Blom
342.1K
Reputation points MVP
Volunteer Moderator
2 answers
Power Cycling errors event log
Wondering if anyone can tell me what to do about all of the errors I'm getting that are causing the system to reboot. Here is a copy of the Event log that seems to define the issue, but I don't understand where to start with it. Looks like an activation…
Windows for home | Windows 11 | Performance and system failures
31,651 questions
asked 2026-06-10T09:00:54.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 73%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Brian Kendall
0
Reputation points
answered 2026-06-10T09:33:09.47+00:00
DaveM121
888K
Reputation points
Independent Advisor
3 answers
How to connect to Azure Foundry Playground and Agent via Private Endpoint
My environment is configured as follows: A virtual machine (VM) located in the corporate network (A) An Azure Foundry resource created in the East US 2 region. I have also created a Private Endpoint in the Southeast Asia region (B) The VM (A) is…
Foundry Agent Service
Foundry Agent Service
A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model
59 questions
asked 2026-06-05T10:45:39.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Pham Ngoc Trung
186
Reputation points
answered 2026-06-10T09:33:08.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
SRILAKSHMI C
19,085
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Error Code: 399287 MFA via SMS not working
On trying to login to the account, MFA via sms is not working. The phone number provided is correct but not able to receive any text, it shows the error: Sorry, we're having trouble verifying your account. Please try again.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,832 questions
asked 2026-06-10T06:51:29.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 28.999999999999996%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vithusha T
0
Reputation points
accepted 2026-06-10T09:32:59.88+00:00
Vithusha T
0
Reputation points
1 answer
One of the answers was accepted by the question author.
robux out of stock
Hello, two months ago I tried to redeem 800 robux and they were out of stock, and today when I tried to redeem 1000, both are out of stock. I would like to know when I will be able to redeem them again.
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,452 questions
asked 2026-06-07T12:40:22.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 24%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYG%3C/text%3E%3C/svg%3E)
Yasmim Gomes
20
Reputation points
accepted 2026-06-10T09:31:58.6266667+00:00
Yasmim Gomes
20
Reputation points
3 answers
Word suddenly lost option for duplex printing
Duplex printing has always been an option in the past. Suddenly that option is gone and is replaced with manual duplex. In the printer settings, the option for duplex printing is still there and the driver is the same driver from Microsoft. Only Word is…
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
657 questions
asked 2026-05-11T02:26:59.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 2%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Leong Wai Kay
0
Reputation points
edited a comment 2026-06-10T09:31:12.21+00:00
Stefan Blom
342.1K
Reputation points MVP
Volunteer Moderator
0 answers
Azure Stream Analytic at-least-once guarantees is not 100% accurate
I have Azure Stream Analytic (ASA) that process data from the event hub as input. And this job is for the finance biz so it is heavily based on Event Delivery Guarantees at least once of Azure Stream Analytic. But recently we found out that some data…
Azure Event Hubs
Azure Event Hubs
An Azure real-time data ingestion service.
781 questions
Azure Stream Analytics
Azure Stream Analytics
An Azure real-time analytics service designed for mission-critical workloads.
405 questions
asked 2023-08-22T01:58:01.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented 2026-06-10T09:30:48.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 33%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Aleh Padbiarezski
1
Reputation point