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Microsoft...

please fix this. my account "--PII REMOVED--" has bought BOTH minecraft and then, after 3 months, minecraft java is gone. WHY. THE. HECK. IS. IT. GONE. I PAID SO MUCH FOR IT. please just fix it idk how and why this happen but fix it PLEASE.

Windows for home | Windows 11 | Gaming
asked 2026-06-22T09:10:43.4666667+00:00
Patrick 0 Reputation points
edited an answer 2026-06-22T17:44:24.9633333+00:00
Lucus-V 8,340 Reputation points Microsoft External Staff Moderator
2 answers

I need assistance setting up my audio (microphone and audio)

Please provide me with assistance in fixing this on my computer ASAP

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-22T17:08:06.03+00:00
Ana Maldonado 0 Reputation points
answered 2026-06-22T17:43:05.5+00:00
David-M 115.5K Reputation points Independent Advisor
1 answer

How to Recover a non-permanently deleted email from M365 Quarantine

I have a user who had an incoming email that ended up in the Quarantine. I regularly clean the Quarantine, using a non-permanent deletion. From what I understand, I should be able to retrieve the email, but I can find the appropriate instructions on how…

Microsoft 365 and Office | Other
asked 2026-06-22T17:42:33.22+00:00
Daniel Needemyer 40 Reputation points
answered 2026-06-22T17:42:56.9266667+00:00

AI answer

1 answer

Netsupport popup

About 2 weeks ago I started getting a popup from NetSupport? It is not installed as an app on my computer and I've searched for it and got nothing? This is what the popup says; NetSupport Cannot read…

Windows for home | Windows 11 | Security and privacy
asked 2026-06-22T16:56:50.1233333+00:00
Ken Berk 0 Reputation points
answered 2026-06-22T17:42:54.4866667+00:00
Ferdinand Nanalig 30,690 Reputation points Independent Advisor
1 answer

How can I talk to a real human at 8.1.0.3.4.5.6.1.7.4 agents in Microsoft support

I really just need to talk to an agent for customer support to resolve my issue.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-22T17:42:03.8866667+00:00
shuaib choudhary 0 Reputation points
answered 2026-06-22T17:42:21.0566667+00:00

AI answer

2 answers

How do I get my windows 11 laptop to identify a monitor enabling me to read two monitors at the same time.

I would like to use two monitors instead of one to work on to enhance my visual ability.

Windows for home | Windows 11 | Settings
asked 2026-06-22T16:57:11.4+00:00
david breckling 0 Reputation points
edited an answer 2026-06-22T17:42:12+00:00
John Jefferson Doyon 74,640 Reputation points Independent Advisor
2 answers

Bing not indexing --PII REMOVED-- after sitemap submission and IndexNow setup — what should I check?

Summary Our official website --PII REMOVED-- (B2B dropshipping fulfillment / sourcing agent) has been live for about 6 months, but Bing still shows little or no indexing. We completed Bing Webmaster Tools setup, submitted our sitemap, and configured…

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

423 questions
asked 2026-06-22T08:15:23.1766667+00:00
WINSTON ET 0 Reputation points
answered 2026-06-22T17:41:23.77+00:00
Bruce (SqlWork.com) 84,086 Reputation points
1 answer

How to link an Excel for Mac file to a a Word for Mac file?

I am a Microsoft 365 subscriber. I have been trying to create a hyperlink in my Word for Mac file that links to my Excel for Mac file and opens it. I keep getting "Microsoft Office Poetential Security Concern" pop ups and when I click…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-06-22T13:21:00.4766667+00:00
Don Carson 0 Reputation points
commented 2026-06-22T17:36:58.68+00:00
Don Carson 0 Reputation points
2 answers

It seem my speaker is muted how do I unmute

I cannot hear sound on my computer. Apparently it is muted?

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-22T17:03:22.18+00:00
gaynor young 0 Reputation points
answered 2026-06-22T17:35:06.8833333+00:00
David-M 115.5K Reputation points Independent Advisor
3 answers

unauthorized charge

I have a $139.00 charge on my card. What is it for?

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-06-22T17:02:44.72+00:00
Renee Molden 0 Reputation points
answered 2026-06-22T17:34:48.1033333+00:00
EmilyS726 241.6K Reputation points Independent Advisor
1 answer

Images lost file suffix

I moved and renamed files and in doing so the suffix dropped and thumbnails don't know. I tried setting File Name Extensions to show but they're still gone. When I try right click Open With there's not image app option. But when I am in an image app and…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-06-22T16:53:29.3133333+00:00
JBird 0 Reputation points
answered 2026-06-22T17:34:36.66+00:00
DaveM121 893K Reputation points Independent Advisor
6 answers

Outlook for Mac Bug – Original Message Not Included When Replying

Product: Microsoft Outlook for Mac Description of the issue: After updating Outlook for Mac [Version 16.110 (26061317)] on 18/6/2026, replying to any email no longer includes the original message in the reply window. Prior to the update, replies…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-18T07:24:07.79+00:00
Tsoumpas, C (ngmb) 35 Reputation points
answered 2026-06-22T17:33:28.1866667+00:00
Marc Jeffery 40 Reputation points
1 answer

Unable to Access Microsoft 365 Business Admin Account Due to Authenticator Issue

I need assistance accessing my Microsoft 365 Business Standard admin account. I recently created a Microsoft 365 Business Standard trial subscription, but I am unable to sign in to the Microsoft 365 Admin Centre because the account keeps asking for an…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-22T15:19:29.35+00:00
Melanie Rabie 0 Reputation points
edited an answer 2026-06-22T17:33:25.1+00:00
Lia V 7,040 Reputation points Microsoft External Staff Moderator
1 answer

secure boot , firemware not supported

secure boot was enabled via recent windows update, certain hardware and/or software limitations were preventing the secure boot certificates etc. How do I fix???

Windows for home | Windows 11 | Windows update
asked 2026-06-22T17:31:04.56+00:00
Bill Radack 0 Reputation points
commented 2026-06-22T17:32:03.43+00:00
Bill Radack 0 Reputation points
2 answers One of the answers was accepted by the question author.

complete failure of Microsoft word

What is going on? Is 365 incompatible to Windows 1? I downloaded it and it does not work so am uninstalling again! #Microsoft 365 and Office Word for Home Windows

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-19T01:05:58.55+00:00
peter hofmann1 20 Reputation points
commented 2026-06-22T17:31:11.9033333+00:00
peter hofmann1 20 Reputation points
3 answers

SCIM User Provisioning with Salesforce (via External Client App)

I understand that the original Entra Enterprise App for Salesforce Provisioning no longer works due to the change from "Connected App" to "External Client App" (OAuth Client Credentials) on the Salesforce side. Is there an updated…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-23T21:21:04.3633333+00:00
Dinu Dinuw 10 Reputation points
answered 2026-06-22T17:31:06.6766667+00:00
Madhu Mekala 0 Reputation points
0 answers

Mail merge with a regular email and to also attach a certificate made on Word

Hello, So for my job I am trying to create a mail merge and I have a list on excel where I need to create certificate letters for individuals who attended a workshop, and than I need it to automatically take those certificates and attach it to separate…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-22T16:33:39.05+00:00
Quiles, Jesenya 0 Reputation points
edited the question 2026-06-22T17:30:08.4533333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
2 answers

delete business account

I need to delete a business account associated with teams

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-06-22T16:56:48.87+00:00
Diane Tucker 0 Reputation points
answered 2026-06-22T17:29:59.11+00:00
EmilyS726 241.6K Reputation points Independent Advisor
3 answers

Printer wont print windows 11

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-22T12:03:34.57+00:00
Mohammed Alafifi 0 Reputation points
answered 2026-06-22T17:29:10.0533333+00:00
Ferdinand Nanalig 30,690 Reputation points Independent Advisor
1 answer

AI Skills Fest 2026 voucher not received and transcript is empty

Hello Microsoft Team, I participated in AI Skills Fest 2026 and completed the playlist "IT Pro – Save time with Azure Copilot" with 100% completion in AI Skills Navigator. I received the AI Skills Fest participation and completion emails;…

Community Center | Not monitored
asked 2026-06-22T17:05:13.96+00:00
BINEETHA MUNAGALA 0 Reputation points
edited the question 2026-06-22T17:26:17.93+00:00
TP 157.7K Reputation points Volunteer Moderator