Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,535 questions
2 answers
Microsoft 365 Family
Having issues with Microsoft 365 family. I have been charged twice but still cannot access Word, Publisher, etc.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-10-22T18:40:26.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 73%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Vaughn Pirtle
0
Reputation points
commented
2026-10-22T21:05:18.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,040
Reputation points
Independent Advisor
0 answers
Large font on emails in Microsoft Outlook Mobile on Samsung
have a Samsung Flip 5 mobile phone and for awhile now when using OUTLOOK mobile the text size has got rather large on all my emails in when opening them and I cannot find a way to reduce it.
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,315 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 33%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
3 answers
I have an urgent Microsoft 365 business account lockout
I have an urgent Microsoft 365 business account lockout. I cannot access Microsoft Authenticator or the admin portal. I am using another employee's account to be able to reach you. I have been without my email for two days and I am an office manager. My…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,824 questions
asked
2026-10-08T18:47:29.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 47%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Christina Cormier
0
Reputation points
answered
2026-10-22T21:04:19.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
20,395
Reputation points Microsoft External Staff
Moderator
3 answers
surface serial hub driver code 10
device cannot start (code 10) status_device_power_failure hi! I need help how to fix this. I think i've tried everything already but nothing works.
Surface | Other
1,479 questions
asked
2026-03-02T20:21:09.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 34%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
dR
10
Reputation points
answered
2026-10-22T21:03:46.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 83%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
Frederic D
0
Reputation points
0 answers
Support for Office 2021 ended, cannot edit existing excel or word files
Support for Office 2021 has ended and I can no longer edit existing Word or Excel files. How can this be corrected without upgrading to Microsoft 365?
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,733 questions
asked
2026-10-22T19:16:13.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 44%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brian McKerchar
0
Reputation points
commented
2026-10-22T21:03:44.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 92%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rob Pattay
0
Reputation points
1 answer
Home laptop infected
Yesterday. I was browsing in Edge, clicked on an ad, this jumps to a porn site cover page, my screen froze and a pop-up notice appeared saying that my laptop was infected with Trojan malware and that I should call an 813 number for support. I am…
Windows for home | Windows 10 | Security and privacy
17,601 questions
asked
2026-10-22T21:02:10.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 72%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BMcNulty080
0
Reputation points
answered
2026-10-22T21:03:08.43+00:00
AI answer
0 answers
My Microsoft account was hacked and primary email/security info was changed
My Microsoft account was compromised. The attacker managed to change the primary email address (alias) and removed all my security information. Because the security info and email address were completely modified, standard recovery options and the…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,569 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 48%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
1 answer
Office event has Teams link in description, no join button
I regularly book meetings between two organizations that need to have separate calendar invites that both use the same Teams meeting link (multiple organizations, but only one can reserve rooms onsite). I've found when I create the second meeting and try…
Outlook | Web | Outlook on the web for business | Calendar
Outlook | Web | Outlook on the web for business | Calendar
Managing meetings and events using Outlook on the web for business
1,026 questions
asked
2026-10-22T20:47:26.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 96%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Muench, Joe
0
Reputation points
answered
2026-10-22T21:02:04.1933333+00:00
Kai-L
20,395
Reputation points Microsoft External Staff
Moderator
1 answer
Payment issue
My payment was made but you are still billing me and saying payment was not received
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,490 questions
asked
2026-10-22T21:01:15.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 2%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Maria Clarke
0
Reputation points
answered
2026-10-22T21:02:03.9666667+00:00
AI answer
4 answers
Power Pivot Excel Add In - The type initializer of Module threw an exception
Error message, We couldn't load the Power Pivot add-in. The type initializer for '<Module>' threw exception. I Couldn't fix it.
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,777 questions
asked
2026-10-21T15:18:08.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 30%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
HD
0
Reputation points
commented
2026-10-22T21:00:40.84+00:00
John Jefferson Doyon
90,040
Reputation points
Independent Advisor
1 answer
Azure Logic App fails with “InvalidTemplate” when parsing a Teams adaptive card response containing nested arrays
I’m building a Logic App (Consumption plan) that posts an adaptive card to a Teams channel and waits for a response. The card includes a multi-select input (Input.ChoiceSet with isMultiSelect: true). When a user selects more than one option, the next…
Azure Logic Apps
Azure Logic Apps
An Azure service that automates the access and use of data across clouds without writing code.
3,846 questions
asked
2026-10-22T17:13:28.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 5%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
josh benut
0
Reputation points
answered
2026-10-22T21:00:35.0133333+00:00
Allan Solomon Mejia
10,545
Reputation points
3 answers
How to get exchange on new phone
I am having trouble connecting my Microsoft 365 Exchange Online email account to the native Apple Mail app on my iPhone 17. When selecting Microsoft Exchange and Sign In, the authentication process fails with the following error: "invalid request:…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,455 questions
asked
2026-10-22T20:53:09.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 40%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Brenda Dhayer Island Dreams
0
Reputation points
answered
2026-10-22T20:59:37.73+00:00
Brenda Dhayer Island Dreams
0
Reputation points
1 answer
My account has been closed. How can I reopen it?
My account was closed a little bit over a month ago. I just realized now that I have accounts on other websites with that email. I can't create a new one with the older email and I can't access it either. How can I get the account back?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,343 questions
asked
2026-07-14T08:12:02.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Natalia Castro
0
Reputation points
commented
2026-10-22T20:59:09.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 53%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Daniel Pentaudi
0
Reputation points
1 answer
fraud on azure
I need microsoft help asap. how do i reach them I need microsoft help asap. how do i reach them I need microsoft help asap. how do i reach them
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,499 questions
asked
2026-10-22T19:53:49.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 66%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mike Weiss
0
Reputation points
edited the question
2026-10-22T20:58:41.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
10,610
Reputation points Microsoft External Staff
Moderator
7 answers
Getting fileinfo.sys error after formatting and reinstalling Windows. Looking for help as to why!
Recently, I have been getting crashes roughly every 18-25 minutes on my PC. I was unable to repair the system files, because my PC would always crash before the command finished running. After doing a reinstall of Windows 11 while leaving my files…
Windows for home | Other | Performance and system failures
2,889 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 79%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
2 answers
Emails being tagged
Hello. Why are my emails suddenly being tagged with 'promotion' and how do I disable this pointless nonsense?
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,956 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
i can not change my account address
change my account and shipping address regardless to the guide to do so as circle continues to spin
Windows for home | Windows 11 | Accounts, profiles, and login
10,373 questions
asked
2026-10-22T20:55:58.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 33%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
howard huntington
0
Reputation points
answered
2026-10-22T20:57:20.49+00:00
AI answer
3 answers
release a tenant for a domain that I just purchased
I purchase a domain x and I want the domain to be release as a tenant in Mircrosoft. what should I do?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,824 questions
asked
2026-10-22T19:00:04.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 65%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Prodigi Technology
0
Reputation points
commented
2026-10-22T20:57:13.5366667+00:00
Prodigi Technology
0
Reputation points
3 answers
Outlook account has been compromised
My Outlook.com account was compromised through a malicious OAuth app (Microsoft Graph Command Line Tools). I’ve changed my password, removed the app, enabled two-step verification, and used Sign out everywhere, but an attacker is still inserting…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,229 questions
asked
2026-10-20T11:55:31.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 92%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Varun Shinde
0
Reputation points
answered
2026-10-22T20:55:34.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Rob Koch
26,190
Reputation points
Volunteer Moderator
1 answer
i can't activate after changing to a different hard drive
I moved my Windows installation to a different hard drive, and now I am unable to activate Windows. I had previously changed the processor and graphics card, and added a new hard drive, without encountering any issues. When using the troubleshooter, I…
Windows for home | Windows 10 | Licensing and activation
6,837 questions
asked
2026-10-22T20:53:55.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 5%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Göker Topyan
0
Reputation points
answered
2026-10-22T20:54:56.0566667+00:00
AI answer