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my mothers computer is locked out

my mothers computer is locked out and a voice says to not shut down and call windows support. I suspect a scam but am not sure. please advise/send phone# for windows support. ty

Windows for home | Other | Security and privacy
asked 2026-05-22T19:14:57.4033333+00:00
Steve Coburn 0 Reputation points
1 answer

Domain registered under a managed tenant I don't control – requesting forced domain release

I need to add a custom domain to my Azure/Microsoft Entra tenant, but the domain is currently registered under a different managed tenant that I have no access to and am not an admin of. My situation: I am the owner of the domain (I have full control…

Azure DNS
Azure DNS

An Azure service that enables hosting Domain Name System (DNS) domains in Azure.

882 questions
asked 2026-05-22T17:27:20.4933333+00:00
Lucas Barros 0 Reputation points
commented 2026-05-22T19:14:39.85+00:00
Sridevi Machavarapu 30,615 Reputation points Microsoft External Staff Moderator
2 answers

How to fix pagination and header/footer formatting issues within the Word Sample Template download from Kindle Direct Publishing

The numbering should begin with #1 on the right-side with Chapter One. In my template it doesn't. The pagination begin on the blank page, right side before the chapter, with #2. The #1 appears on the left-side blank page. Chapter one begins with 3. But,…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-22T18:45:38.64+00:00
Amy J Miller 0 Reputation points
answered 2026-05-22T19:14:28.38+00:00
Amy J Miller 0 Reputation points
1 answer

I didn’t get my 1000 robux digital gift card

I used my reward points to redeem a 1000 robux digital gift card but I didn’t get anything, not a code or any pin, i got nothing.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,307 questions
asked 2026-05-22T19:14:05.4533333+00:00
miikii 0 Reputation points
answered 2026-05-22T19:14:18.9566667+00:00

AI answer

1 answer

Account Deleted or Disabled? But still works from logged in devices?

Okay so earlier today or the early morning hours of the day before I am certain my Primary Microsoft Account was hacked and… deleted? I’m not sure how to even describe it because its not like its completely gone at all, any device still logged in works…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-05-22T07:26:17.66+00:00
Alender 0 Reputation points
answered 2026-05-22T19:14:08.4333333+00:00
Alender 0 Reputation points
2 answers

Resetting Multifactor Authenticator

Microsoft 365 business license expired and need to renew the license I am the only Global Admin The old phone tied to Multifactor Authenticator no longer exists, so I have lost access to the Microsoft Authenticator app / MFA I still know my admin…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-22T18:41:53.41+00:00
Rosie Luna 0 Reputation points
edited an answer 2026-05-22T19:14:04.7766667+00:00
Kristen-L 12,750 Reputation points Microsoft External Staff Moderator
1 answer

Team Foundation Server (Dev Ops on Prem) showing incorrect users (fake users)

Our Team foundation server when I login to is displaying not my name when signed in and when running TFSConfig Identities on our Server we're showing 9 account names which don't exist, it there a way to remove these and can we see how these got added?

Azure DevOps
asked 2026-05-22T18:04:31.9066667+00:00
Ryan McGuire 0 Reputation points
commented 2026-05-22T19:13:59.3333333+00:00
Rakesh Mishra 9,340 Reputation points Microsoft External Staff Moderator
4 answers

Can't pass Artifact Signing identity validation (Public) because my billing account isn't tied to my organization

And I can't figure out how tie my billing account to my organization. I've read a lot of documentation. Any pointers would be greatly appreciated!

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

806 questions
asked 2026-05-18T18:26:17.6066667+00:00
Ben 10 Reputation points
commented 2026-05-22T19:12:52.84+00:00
Ben 10 Reputation points
0 answers

How do I cancel a scheduling poll in a meeting invitation that I haven't sent out yet?

How do I cancel a scheduling poll in a meeting invitation that I haven't sent out yet?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-05-22T19:12:16.8733333+00:00
Cheri Salazar 0 Reputation points
2 answers

how to remove extra spacing between words in a paragraph

how to remove extra spacing between words in a paragraph

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-22T19:05:46.4133333+00:00
Denise C 0 Reputation points
answered 2026-05-22T19:12:04.4266667+00:00
Stefan Blom 340.9K Reputation points MVP Volunteer Moderator
1 answer

2 different 365 subsriptions

Thank you for the Microsoft products and support team. I purchased a 365 family plan 129.99 online cleared the bank 4/10/25 . then (Something) prompted me to go back to Amazon who had my past subscriptions and paid again 129.99 sept22 2025. which is…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-22T19:11:39.42+00:00
Garrison CRIDER 0 Reputation points
answered 2026-05-22T19:11:53.5066667+00:00

AI answer

0 answers

Cant access my Microsoft 365

My computer crashed and had to be rebuilt; therefore I cannot access my Microsoft 365 on my computer

Microsoft 365 and Office | Office Online Server
asked 2026-05-22T19:11:48.6+00:00
Paula Morris 0 Reputation points
2 answers

login to my Microsoft 365 isn't working

I have updated password and when I sign in it seems to authenticate then loops me back to login again. I am a Go Daddy customer as well.

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-05-22T17:49:17.71+00:00
kris moe 0 Reputation points
edited an answer 2026-05-22T19:11:00.74+00:00
Chris Duong 8,825 Reputation points Microsoft External Staff Moderator
1 answer

How to disable Copilot in Microsoft 365 for an organization?

I have a Microsoft 365 Business subscription on Windows and I want to disable Copilot across all Office apps (Word, Excel, PowerPoint, etc.) for my organization. Here is what I have already tried: File -> Options -> Copilot, but this option does…

Microsoft 365 and Office | Office Online Server
asked 2026-05-21T13:39:16.2466667+00:00
Aman Bereket 0 Reputation points
commented 2026-05-22T19:10:10.8666667+00:00
Jayden-P 22,140 Reputation points Microsoft External Staff Moderator
0 answers

1 8 o 5 𝟗 𝟗 6 0 0 0 𝟕 How to Speak to SomeOne at THUNDERBiRD CustOmer SuPport Number Instantly?

BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBTTTTTTTTTTTTRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR

BizTalk Server
BizTalk Server

A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.

431 questions
asked 2026-05-22T19:10:09.4666667+00:00
asdasd asas 0 Reputation points
0 answers

1 8 o 5 𝟗 𝟗 6 0 0 0 𝟕 How to Speak to SomeOne at THUNDERBiRD CustOmer SuPport Number Instantly?

1 8 o 5 𝟗 𝟗 6 0 0 0 𝟕 How to Speak to SomeOne at THUNDERBiRD CustOmer SuPport Number Instantly?

BizTalk Server
BizTalk Server

A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.

431 questions
asked 2026-05-22T19:09:44.4266667+00:00
asdasd asas 0 Reputation points
1 answer

Cannot access my ******@msn.com I receive an error message that it does not exist.

I receive an error message that my ******@msn.com account does not exist. However, I can access it on my IPhone. please advise.

MSN Partner Hub | Other
asked 2026-05-22T19:09:17.2766667+00:00
KAY GREER 0 Reputation points
answered 2026-05-22T19:09:31.5433333+00:00

AI answer

0 answers

I never set up a PIN.

I have never once set a PIN up to double/triple verify that I'm the one signing in. Word keeps asking me to do that after I sign in, then put in the code. I do not want to keep dealing with this bullshit. I am paid up through the year on my Office 365…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-22T19:07:21.7+00:00
Bryce Emmons 0 Reputation points
commented 2026-05-22T19:08:40.15+00:00
Bryce Emmons 0 Reputation points
3 answers

forgot pin and no other options available on hello screen

hello screen says incorrect pin. I do not have bitlocker. I cannot opern that computer and have logged into MS from another computer. I am on windows 11 home. Support said they sent code to my email and also to my phone as text. notyhiong arrived and my…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-05-21T19:27:41.58+00:00
William Pittman 0 Reputation points
commented 2026-05-22T19:08:18.97+00:00
William Pittman 0 Reputation points
1 answer

I got hacked and need my account back

it all started when i clicked on this server in discord and joined it, it took me to a page to login and like it said i did it with my email, "seb.th3.g.o.a.t***@gmail.com" it also sent me a single use code which i later figured out was fake.…

Windows for home | Windows 10 | Security and privacy
asked 2026-05-22T19:03:34.0666667+00:00
Sebastian Seymour 0 Reputation points
edited the question 2026-05-22T19:08:04.1433333+00:00
Sebastian Seymour 0 Reputation points