2,393 questions with Azure Document Intelligence in Foundry Tools tags

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3 answers

Doc Intelligence is not detecting fields past page 2 of PDF

I recently upgraded to a pay as you go subscription to Azure to set up my first custom Doc Intel custom extraction model. I have PDFs that are 3+ pages but when I click "Run Layout" it is only detecting fields on the first two pages. Does it…

Azure Document Intelligence in Foundry Tools
asked 2026-02-10T19:51:42.28+00:00
Tucker Raney 0 Reputation points
edited an answer 2026-02-20T09:45:38.1866667+00:00
Sayali-MSFT 4,871 Reputation points Microsoft External Staff Moderator
1 answer

Azure Document Intelligence – Custom Neural Extraction Model stuck in notStarted state when trained with API 2023-07-30

Hello, I am encountering an issue with Azure Document Intelligence when training a Custom Extraction model (neural). When I start training the model using API version 2023-07-30, the training request is accepted, but the model remains permanently in…

Azure Document Intelligence in Foundry Tools
asked 2026-02-20T09:41:32.7933333+00:00
Blažek Milan 6 Reputation points
answered 2026-02-20T09:42:15.9+00:00
Q&A Assist
2 answers

Does Content undertanding support Excel files?

Acccording to the documentation for the Content Understanding in Foundry Tools https://learn.microsoft.com/en-us/azure/ai-services/content-understanding/service-limits the xlsx files are supported as input. However, while trying to create a custom…

Azure Document Intelligence in Foundry Tools
asked 2026-02-10T10:21:37.6133333+00:00
Anna Vitkina 0 Reputation points
answered 2026-02-20T09:31:19.4266667+00:00
Sayali-MSFT 4,871 Reputation points Microsoft External Staff Moderator
1 answer

getting 5xx errors when trying to create calssification jobs

getting the following error when trying to use content understanding `{ "cause": "{\"errorMessage\":\"Server error '500 Internal Server Error' for url…

Azure Document Intelligence in Foundry Tools
asked 2026-01-27T10:58:57.43+00:00
Cameron Kenny 0 Reputation points
edited the question 2026-02-20T07:41:46.7833333+00:00
SRILAKSHMI C 14,455 Reputation points Microsoft External Staff Moderator
1 answer

Custom analyzer from content understanding stopped working

Hello, my custom analyzer from content understanding, after last build, stopped working. It go for some time and throw error. In the error was that I should write here and add: apim-request-id: xxxxxxxxxxxxxx All my custom analyzers stop working…

Azure Document Intelligence in Foundry Tools
asked 2026-01-27T09:56:24.0666667+00:00
Kresta Lukáš 0 Reputation points
edited the question 2026-02-20T07:39:11.5833333+00:00
SRILAKSHMI C 14,455 Reputation points Microsoft External Staff Moderator
1 answer

Issue with Azure Document Intelligence Extraction Service – Request Hanging Indefinitely

Dear Microsoft Support Team, We would like to highlight an issue we have been consistently facing with the Azure Document Intelligence extraction service. The primary and recurring problem was with the extraction service, where we submitted documents to…

Azure Document Intelligence in Foundry Tools
asked 2026-01-28T06:18:48.51+00:00
Mahesha N 0 Reputation points
commented 2026-02-20T06:41:04.6933333+00:00
Karnam Venkata Rajeswari 0 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Quota Issues (0 TPM) and Regional Restrictions on "Azure for Students" Subscription for AI Foundry

Problem Description I am attempting to deploy a model and use the Agents functionality within Azure AI Foundry using an Azure for Students subscription. However, I am stuck in a "deadlock" where the regions allowed by my subscription policy…

Azure Document Intelligence in Foundry Tools
asked 2026-02-18T20:23:48.8166667+00:00
Samuel Esteban Cano Chocce 20 Reputation points
accepted 2026-02-20T02:23:42.19+00:00
Samuel Esteban Cano Chocce 20 Reputation points
1 answer

Page number limit for Autofill column

For our Document management system in SharePoint, we are planning to use Document Processing Services, specifically Autofill functionality for documents classification. Planning phase requires estimation of processing cost, thus we want to limit number…

Azure Document Intelligence in Foundry Tools
asked 2026-02-02T11:06:18.8833333+00:00
Krzysztof Krzaczkowski 0 Reputation points
commented 2026-02-19T13:48:12.3833333+00:00
SRILAKSHMI C 14,455 Reputation points Microsoft External Staff Moderator
1 answer

Content Understanding extracts item rows from page 1 only

I have an Azure AI Content Understanding project. It reads invoices and extracts the data. All seemed to work when setting it up. But one I built the analyzer, I saw that when using an invoice with multiple pages, only the first page items were being…

Azure Document Intelligence in Foundry Tools
asked 2026-02-18T15:06:47.7366667+00:00
Shmiel 0 Reputation points
edited the question 2026-02-18T15:13:17.4266667+00:00
Shmiel 0 Reputation points
1 answer

Content understanding: Failed to analyze the file file.html. Invalid Request. (An unknown error was encountered

We're getting this error when processing some HTML files in Azure Content Understanding using the prebuilt layout analyzer. I think it has to do with tables having a different amount of columns per row. i.e. First row has 2 columns while next row…

Azure Document Intelligence in Foundry Tools
asked 2026-02-18T08:00:28.2+00:00
Sander Naert 0 Reputation points
answered 2026-02-18T12:21:32.99+00:00
Alex Burlachenko 19,220 Reputation points Volunteer Moderator
1 answer

Document Intelligence OCR/Read is sometimes giving bad coordinates in the words collection

I have a document that has a word where the paragraph coordinates are good, but the words coordinates are not (the bottom-right Y coordinate is less than the top-right Y coordinate). It only has a slight angle of .10 and only one word has this problem.…

Azure Document Intelligence in Foundry Tools
asked 2026-02-13T00:27:17.99+00:00
Kraig Hiersche 0 Reputation points
commented 2026-02-17T16:33:00.3333333+00:00
Kraig Hiersche 0 Reputation points
2 answers

How do I call Content Understanding API to extract the data using C#

I used Azure document intelligence to extract data from invoices. I wanted to update and start using Content Understanding as in my case that was better extracting the data. The issue is I can't seem to find the way how to call CU API that would return…

Azure Document Intelligence in Foundry Tools
asked 2026-02-16T19:55:54.3733333+00:00
Shmiel 0 Reputation points
edited an answer 2026-02-17T14:06:36.0333333+00:00
Shmiel 0 Reputation points
1 answer

Document Intelligence Studio is not finding any data points from parts of a document

Document Intelligence Studio is not finding any data points from the 3rd page onwards in the document. I am using the Layout model API version 2024-11-30 (4.0 General Availability). Extraction works fine for pages 1 and 2. Nothing from page 3 onwards Is…

Azure Document Intelligence in Foundry Tools
asked 2026-02-16T11:13:04.09+00:00
Bijaya Rai 60 Reputation points
edited the question 2026-02-17T12:20:46.44+00:00
Bijaya Rai 60 Reputation points
1 answer

Streaming large files with Document Intelligence JAVA SDK

Whilst it is possible to stream large files with the Python SDK (e.g. see https://learn.microsoft.com/en-us/answers/questions/2084651/streaming-large-files-with-document-intelligence-p?source=docs), this does not seem possible in the Java SDK. In the…

Azure Document Intelligence in Foundry Tools
asked 2026-02-16T12:09:38.21+00:00
Meier Alexander 0 Reputation points
commented 2026-02-17T08:03:28.91+00:00
Meier Alexander 0 Reputation points
1 answer

I had an error copying a Document Intelligence model and now I need cleanup to get rid of the corruption

I have been using Azure Document Intelligence for a number of years now. My current process is to train a new model and call it revcorPurchaseOrders_20260130 or whatever the current date is. If the model training is successful and the testing is…

Azure Document Intelligence in Foundry Tools
asked 2026-01-30T22:15:44.8833333+00:00
Naren Gehlot 0 Reputation points
answered 2026-02-16T13:20:16.51+00:00
Manas Mohanty 14,180 Reputation points Microsoft External Staff Moderator
3 answers

Custom classification model training stuck at "notStarted" status - 8+ failed attempts

I'm unable to train custom classification models in Azure AI Document Intelligence Studio. All training attempts since January 30, 2026 are failing to initialize and remain stuck at "notStarted" status indefinitely. Has anyone else experienced…

Azure Document Intelligence in Foundry Tools
asked 2026-02-02T22:38:25.07+00:00
Orange Team 0 Reputation points
edited an answer 2026-02-16T08:36:35.3733333+00:00
Anshika Varshney 7,620 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Azure Document Intelligence analysis combining table rows together

I have been using Azure Document Intelligence to build a custom model to extract information from Insurance Loss Runs. These are variable length documents, for which, I am using a dynamic table to extract most of the information from the document. I keep…

Azure Document Intelligence in Foundry Tools
asked 2026-02-11T14:40:49.8333333+00:00
Evan Dewitt 20 Reputation points
accepted 2026-02-13T17:01:59.3933333+00:00
Evan Dewitt 20 Reputation points
2 answers

Is every doc, even editable pdf, is processing with a OCR in azure ai document intelligence?

How does Azure AI Document Intelligence handle digitally generated (editable) PDFs versus scanned/image-based PDFs? Specifically, does the service detect when a PDF is already editable and extract the embedded text and layout directly, or does it always…

Azure Document Intelligence in Foundry Tools
asked 2025-11-19T21:46:08.0233333+00:00
Salomon Mejia 0 Reputation points
edited a comment 2026-02-11T05:40:08.59+00:00
Mauricio Villegas 5 Reputation points
2 answers One of the answers was accepted by the question author.

Document Intelligence commitment tier

Hi there We are currently using S0 tier for Document Intelligence and planning to subscribe to commitment tier shortly, just wonder if it will provide a better performance in terms of response time for processing the invoice/receipt as well. Or simply…

Azure Document Intelligence in Foundry Tools
asked 2026-02-10T03:35:45.3033333+00:00
Kuan, Keith 20 Reputation points
answered 2026-02-10T09:18:04.2466667+00:00
Kuan, Keith 20 Reputation points
1 answer

InternalServerError - An unexpected error occurred | Error displayed when loading projects or trying to auto-label documents in Document Intelligence Studio

Problem started 48 hours ago. Getting "InternalServerError" when loading projects and trying to auto-label documents. Able to get into project but when trying to auto-label a document we get another "InternalServerError - An unexpected…

Azure Document Intelligence in Foundry Tools
asked 2026-02-07T08:28:45.9333333+00:00
Simon Ewans 0 Reputation points
answered 2026-02-09T13:46:32.8633333+00:00
SRILAKSHMI C 14,455 Reputation points Microsoft External Staff Moderator