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Shopify

How to install Clarity on the Shopify platform

Note

If you are using the new Shopify web pixel and have a Shopify Plus account, the checkout and post-checkout pages are currently not tracked in Clarity. We are working with the Shopify team to resolve this issue. For more information, see Shopify's website.

Step 1

Copy the Clarity tracking code from the dashboard.

Tip

Step 2

On your Shopify dashboard, select Online Store.

Step 3

Under Online Store, select Themes.

Select themes.

Step 4

On the top right, select Actions > Edit code.

Select actions and edit code.

Step 5

Under Layout, select theme.liquid.

Select theme.liquid under layout.

Step 6

Scroll down until you find this tag: </head>.

Go to end of head tag.

Step 7

Paste the Clarity tracking code just before the </head> tag.

Paste the code.

Step 8

Select Save.

Step 9

On the bottom left, open Settings.

Open settings.

Step 10

Select Checkout.

Select checkout.

Step 11

Scroll down to the Additional scripts field. Paste the Clarity tracking code.

Go to additional scripts to paste Clarity tracking code.

Step 12

Select Save.

Step 13

The Clarity tracking code is now installed for Storefront and Order Status pages.

If your site is Shopify Plus, you can also install Clarity on your Checkout pages. Continue onto Step #14.

Note

  • Shopify does not allow third-party scripts onto Checkout pages, except for Shopify Plus accounts. Any other Shopify plan can only track their Storefront and Order Status pages.

Step 14

Repeat from step 2 to step 4.

Step 15

Under Layout, select Add a new layout.

Select add a new layout.

Step 16

Select Checkout in the drop-down menu.

Select checkout in the drop-down menu.

Note

  • If you do not see this option, contact your Shopify partner to enable this.

Step 17

Select Create layout.

Go to additional scripts.

Step 18

Repeat from step 6 to step 7.

Step 19

The Clarity tracking code is now installed.

FAQ

For more answers, refer to Setup FAQ.

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