Tutorial: Configure AlertMedia for automatic user provisioning
This tutorial describes the steps you need to perform in both AlertMedia and Microsoft Entra ID to configure automatic user provisioning. When configured, Microsoft Entra ID automatically provisions and de-provisions users and groups to AlertMedia using the Microsoft Entra provisioning service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Microsoft Entra ID.
Capabilities supported
- Create users in AlertMedia
- Remove users in AlertMedia when they do not require access anymore
- Keep user attributes synchronized between Microsoft Entra ID and AlertMedia
- Provision groups and group memberships in AlertMedia
- Single sign-on to AlertMedia (recommended)
Prerequisites
The scenario outlined in this tutorial assumes that you already have the following prerequisites:
- An Microsoft Entra tenant.
- One of the following roles: Application Administrator, Cloud Application Administrator, or Application Owner.
- An AlertMedia tenant.
- A user account in AlertMedia with Admin permissions to configure an API Integration.
Step 1: Plan your provisioning deployment
- Learn about how the provisioning service works.
- Determine who will be in scope for provisioning.
- Determine what data to map between Microsoft Entra ID and AlertMedia.
Step 2: Configure AlertMedia to support provisioning with Microsoft Entra ID
- Log into your AlertMedia account. Navigate to Company > API.
- Click Add New.
- Choose to give your API Integration a name to help you easily recognize where the keys are being used.
- Select the admin with which you’d like to associate the integration.
- Click the Generate Keys and Save button.
- Copy and save the Client Token from your integration. This is used as the Secret Token in the Provisioning tab of your AlertMedia application.
Step 3: Add AlertMedia from the Microsoft Entra application gallery
Add AlertMedia from the Microsoft Entra application gallery to start managing provisioning to AlertMedia. If you have previously setup AlertMedia for SSO, you can use the same application. However it is recommended that you create a separate app when testing out the integration initially. Learn more about adding an application from the gallery here.
Step 4: Define who will be in scope for provisioning
The Microsoft Entra provisioning service allows you to scope who will be provisioned based on assignment to the application and or based on attributes of the user / group. If you choose to scope who will be provisioned to your app based on assignment, you can use the following steps to assign users and groups to the application. If you choose to scope who will be provisioned based solely on attributes of the user or group, you can use a scoping filter as described here.
Start small. Test with a small set of users and groups before rolling out to everyone. When scope for provisioning is set to assigned users and groups, you can control this by assigning one or two users or groups to the app. When scope is set to all users and groups, you can specify an attribute based scoping filter.
If you need additional roles, you can update the application manifest to add new roles.
Step 5: Configure automatic user provisioning to AlertMedia
This section guides you through the steps to configure the Microsoft Entra provisioning service to create, update, and disable users and/or groups in TestApp based on user and/or group assignments in Microsoft Entra ID.
To configure automatic user provisioning for AlertMedia in Microsoft Entra ID:
Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
Browse to Identity > Applications > Enterprise applications
In the applications list, select AlertMedia.
Select the Provisioning tab.
Set the Provisioning Mode to Automatic.
Under the Admin Credentials section, input your AlertMedia Tenant URL as one of the following.
(no custom domain)
https://dashboard.alertmedia.com/api/scim/v3(custom domain)
https://subdomain.alertmedia.com/api/scim/v3
Input the Secret Token as retrieved earlier in Step 2. Click Test Connection to ensure Microsoft Entra ID can connect to AlertMedia. If the connection fails, ensure your AlertMedia account has Admin permissions and try again.
In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and select the Send an email notification when a failure occurs check box.
Select Save.
Under the Mappings section, select Synchronize Microsoft Entra users to AlertMedia.
Review the user attributes that are synchronized from Microsoft Entra ID to AlertMedia in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the user accounts in AlertMedia for update operations. If you choose to change the matching target attribute, you will need to ensure that the AlertMedia API supports filtering users based on that attribute. Select the Save button to commit any changes.
Attribute Type userName String active Boolean urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:first_name String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:last_name String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:email String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:email2 String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:email3 String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:title String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:mobile_phone String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:mobile_phone_post_dial String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:mobile_phone2 String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:mobile_phone2_post_dial String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:mobile_phone3 String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:mobile_phone3_post_dial String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:home_phone String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:home_phone_post_dial String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:office_phone String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:office_phone_post_dial String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:address String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:address2 String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:city String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:state String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:country String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:zipcode String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:notes String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:customer_user_id String urn:ietf:params:scim:schemas:extension:alertmedia:2.0:CustomAttribute:User:user_type String Under the Mappings section, select Synchronize Microsoft Entra groups to AlertMedia.
Review the group attributes that are synchronized from Microsoft Entra ID to AlertMedia in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the groups in AlertMedia for update operations. Select the Save button to commit any changes.
Attribute Type displayName String members Reference To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.
To enable the Microsoft Entra provisioning service for AlertMedia, change the Provisioning Status to On in the Settings section.
Define the users and/or groups that you would like to provision to AlertMediaAlertMedia by choosing the desired values in Scope in the Settings section.
When you are ready to provision, click Save.
This operation starts the initial synchronization cycle of all users and groups defined in Scope in the Settings section. The initial cycle takes longer to perform than subsequent cycles, which occur approximately every 40 minutes as long as the Microsoft Entra provisioning service is running.
Step 6: Monitor your deployment
Once you've configured provisioning, use the following resources to monitor your deployment:
- Use the provisioning logs to determine which users have been provisioned successfully or unsuccessfully
- Check the progress bar to see the status of the provisioning cycle and how close it is to completion
- If the provisioning configuration seems to be in an unhealthy state, the application will go into quarantine. Learn more about quarantine states here.
Additional resources
- Managing user account provisioning for Enterprise Apps
- What is application access and single sign-on with Microsoft Entra ID?