Study guide for Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)

Purpose of this document

Warning

This exam was retired on December 31, 2025, at 11:59 PM Central Standard Time. Learn more.

This study guide should help you understand what to expect on the exam and includes a summary of the topics the exam might cover and links to additional resources. The information and materials in this document should help you focus your studies as you prepare for the exam.

Useful links	Description
How to earn the certification	Some certifications only require passing one exam, while others require passing multiple exams.
Your Microsoft Learn profile	Connecting your certification profile to Microsoft Learn allows you to schedule and renew exams and share and print certificates.
Exam scoring and score reports	A score of 700 or greater is required to pass.
Exam sandbox	You can explore the exam environment by visiting our exam sandbox.
Request accommodations	If you use assistive devices, require extra time, or need modification to any part of the exam experience, you can request an accommodation.
Take a free Practice Assessment	Test your skills with practice questions to help you prepare for the exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role. We have included two versions of the Skills Measured objectives depending on when you are taking the exam.

We always update the English language version of the exam first. Some exams are localized into other languages, and those are updated approximately eight weeks after the English version is updated. While Microsoft makes every effort to update localized versions as noted, there may be times when the localized versions of an exam are not updated on this schedule. Other available languages are listed in the Schedule Exam section of the Exam Details webpage. If the exam isn't available in your preferred language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used.

Skills measured as of December 23, 2024

Audience profile

This exam covers the features and capabilities of Dynamics 365 Finance and Dynamics 365 Supply Chain Management.

As a candidate for this exam, you aspire to understand how Finance and Supply Chain Management can be used to:

• Support the core financial model of an organization and its associated processes.

• Support the business operations of an organization, including warehousing and manufacturing.

• Unify different business processes into one software solution.

• Manage multiple legal entities within one business application.

• Integrate with other applications within the Microsoft ecosystem.

This exam is intended for you if you’re seeking to start your journey using Finance and Supply Chain Management solutions.

You can use this exam to prepare for role-based or specialty certifications, but it’s not a prerequisite for any of them.

Skills at a glance

• Describe Dynamics 365 Supply Chain Management (35–40%)

• Describe Dynamics 365 Finance (30–35%)

• Describe the core capabilities of the finance and operations apps (25–30%)

Describe Dynamics 365 Supply Chain Management (35–40%)

Describe Supply Chain Management core capabilities

• Describe use cases of Supply Chain Management

• Describe products and released products

• Describe product master records, product variants, and product dimensions

• Describe pricing and discounts in relation to trade agreements

• Describe intercompany capabilities

Describe the manufacturing process

• Describe lean, discrete, and process manufacturing

• Describe manufacturing strategies

• Describe bills of materials (BOMs), formulas, routes, and operations as they relate to production orders

• Identify the production lifecycle stages

• Describe shop floor management

• Describe master planning and planning optimization

Describe inventory and warehousing capabilities

• Describe costing methods

• Describe on-hand inventory capabilities

• Identify types of inventory journals

• Describe quality management capabilities

• Describe use cases for Warehouse Management Systems (WMS)

• Describe use cases for Transportation Management Systems (TMS)

• Describe use cases for landed cost

Describe the sales and procurement processes

• Describe the order-to-cash process

• Describe the sales order creation process

• Describe the fulfillment process, including inventory reservations and picking and packing

• Describe the procure-to-pay process

• Describe purchase requisitions

• Describe the purchase order creation process

• Describe purchase order receipts

Describe Dynamics 365 Finance (30–35%)

Describe Finance core capabilities

• Describe use cases of Finance

• Describe organization and legal entities

• Describe reporting currency and accounting currency

• Describe tax capabilities

• Describe cost accounting concepts

Describe general ledgers

• Describe charts of accounts, including main accounts

• Describe the concept of a fiscal calendar

• Describe financial dimensions and dimension sets concepts

• Describe the accounting structure

• Describe financial journal concepts

• Describe periodic financial processes

Describe accounts payables and accounts receivables

• Describe core accounts payable components, including vendors, purchase orders, and vendor invoices

• Describe vendor payments and settlements, including three-way matching concepts

• Describe core accounts receivable components, including customers, customer invoices, and free text invoices

• Describe credit management processes

• Describe the collection process

• Describe the concept of subscription billing

Describe expense management, fixed asset management, and budgeting

• Describe cash and bank management concepts

• Describe expense management capabilities

• Describe fixed asset management capabilities

• Describe budgeting capabilities

Describe the core capabilities of the finance and operations apps (25–30%)

Describe the finance and operations apps

• Describe enterprise resource planning (ERP)

• Describe the business value of Commerce

• Describe the business value of Human Resources

• Describe the business value of Project Operations

• Describe finance and operations apps use cases

• Explore the finance and operations user interface

Describe reporting and integration capabilities

• Describe built-in reporting capabilities, including workspaces

• Describe options for analyzing data by using Power BI

• Describe Microsoft Office 365 integration capabilities, including Microsoft Excel, SharePoint, and Teams

• Describe Microsoft Power Platform integration options

Describe common features

• Describe security capabilities

• Describe workflow capabilities

• Describe the concept of batch jobs

Study resources

We recommend that you train and get hands-on experience before you take the exam. We offer self-study options and classroom training as well as links to documentation, community sites, and videos.

Study resources	Links to learning and documentation
Get trained	Choose from self-paced learning paths and modules or take an instructor-led course
Find documentation	Dynamics 365 documentation and learning modules Supply Chain Management Finance Commerce Human Resources Project Operations
Ask a question	Microsoft Q&A | Microsoft Docs
Get community support	Microsoft Dynamics Community
Follow Microsoft Learn	Microsoft Learn - Microsoft Tech Community
Find a video	Exam Readiness Zone on Learn Shows

Change log

The table below summarizes the changes between the current and previous version of the skills measured. The functional groups are in bold typeface followed by the objectives within each group. The table is a comparison between the previous and current version of the exam skills measured and the third column describes the extent of the changes.

Skill area prior to December 23, 2024	Skill area as of December 23, 2024	Change
Describe Dynamics 365 Supply Chain Management	Describe Dynamics 365 Supply Chain Management	No % change
Describe the manufacturing process	Describe the manufacturing process	Minor
Describe Dynamics 365 Finance	Describe Dynamics 365 Finance	No % change
Describe general ledgers	Describe general ledgers	Minor