Assessed on this exam
- Configure Dynamics 365 Sales core features for AI
- Optimize AI-driven sales
- Qualify and prioritize leads by using AI
- Develop deals by using intelligent opportunity research
- Extend and enhance Sales
Certification
Microsoft Certified: Dynamics 365 Sales AI Consultant Associate (beta)
This certification validates your ability to design and implement AI‑enhanced sales solutions in Dynamics 365 Sales that support intelligent seller workflows across the lead‑to‑cash process.
At a glance
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Overview
As a candidate for this Microsoft Certification, you design and configure AI-enhanced sales solutions by using Dynamics 365 Sales, Copilot in Dynamics 365 Sales, and agent capabilities to help sellers work more efficiently throughout the lead-to-cash process. You translate business requirements into practical seller workflows enhanced with conversational intelligence, predictive insights, guided automation, and secure data access.
In this role, you work closely with sales, operations, and IT stakeholders to help ensure that solutions align with revenue goals and process optimization.
You perform the following design and implementation tasks:
- Configure Dynamics 365 Sales core features.
- Deploy, manage, and monitor agents in Sales.
- Implement collaboration features.
- Tailor AI-powered intelligence features.
It is highly recommended that candidates complete training in intermediate-level Microsoft Power Platform configuration before taking this certification exam. Additionally, you must have functional knowledge of:
- Interpreting an organization’s sales processes and seller experience.
- Building and extending model-driven apps.
- Building Power Automate cloud flows.
Important
Learn more about the beta exam AB-210.
Passing score: 700. Learn more about exam scores. Beta exams are not scored immediately because we’re gathering data on the quality of the questions and the exam. Learn more about beta certification exams.
Tip
- Review the AB-210 study guide to help you prepare for the exam.
- Demo the exam experience by visiting our exam sandbox.
- The Practice Assessment for this exam is not currently available. Practice Assessments are usually available within 8 weeks of the exam being out of beta and generally available.
Skills earned upon completion
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Take the exam
You will have 120 minutes to complete this assessment.
Exam policy
This exam will be proctored. You may have interactive components to complete as part of this exam. To learn more about exam duration and experience, visit: Exam duration and exam experience.
If you fail a certification exam, don’t worry. You can retake it 24 hours after the first attempt. For subsequent retakes, the amount of time varies. For full details, visit: Exam retake policy.
Need accommodations?
We offer a variety of accommodations to support you.
This exam is offered in the following languages:
English
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Price based on the country or region in which the exam is proctored.
Certification resources
Exam AB-210 study guide
Focus your studies as you prepare for the exam. Review the study guide to learn about the topics the exam covers, updates, and additional resources.
Certification poster
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