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O365 - Questions/Answers

Hi

A quick post on some common questions with regards to O365 and SharePoint Online.

Workplace https://products.office.com/en-us/office-system-requirements

Device Support https://support.office.com/en-us/article/Compare-how-different-mobile-devices-work-with-Office-365-bdd06229-776a-4824-947c-82425d72597b

Office Online browser support https://support.office.com/en-us/article/Office-Online-browser-support-AD1303E0-A318-47AA-B409-D3A5EB44E452

Office 365 supports both IPv6 and IPv4; however, not all Office 365 features are fully enabled with IPv6. This means that you must use both IPv4 and IPv6 to connect to Office 365

https://support.office.com/en-us/article/IPv6-support-in-Office-365-services-c08786fb-298e-437c-8222-dab7625fc815

Network planning and performance tuning for Office 365 https://support.office.com/en-us/article/Network-planning-and-performance-tuning-for-Office-365-e5f1228c-da3c-4654-bf16-d163daee8848

Network and migration planning for Office 365 https://support.office.com/en-us/article/Network-and-migration-planning-for-Office-365-f5ee6c33-bcd7-4b0b-b0f8-dc1d9fb8d132?ui=en-US&rs=en-US&ad=US

SharePoint Online software boundaries and limits https://support.office.com/en-us/article/SharePoint-Online-software-boundaries-and-limits-8f34ff47-b749-408b-abc0-b605e1f6d498

Plan customizations, solutions, and apps for SharePoint Online https://support.office.com/en-us/article/Plan-customizations-solutions-and-apps-for-SharePoint-Online-b7898ebf-69b7-4196-81e3-b04e1a4e7d67

SharePoint Add-ins

https://msdn.microsoft.com/EN-US/library/office/fp179930.aspx

O365 API Catalog https://msdn.microsoft.com/en-us/office/office365/api/api-catalog

Microsoft Graph https://developer.microsoft.com/en-us/graph/

O365 uses encryption to protect and secure data and communications https://technet.microsoft.com/en-us/library/dn569286.aspx

O365 Your data https://www.microsoft.com/en-us/trustcenter/privacy/you-own-your-data

O365 Compliance 

All compliance reports are accessible in the Service Assurance in the O365 Security & Compliance Center https://support.office.com/en-us/article/Service-assurance-in-the-Office-365-Security-Compliance-Center-47e8b964-4b09-44f7-a2d7-b8a06e8e389c?ui=en-US&rs=en-US&ad=US

O365 Data location

Microsoft provides O365 from different datacenters located world-wide. The exact location for DSM would depend upon of the tenants chosen-location (i.e. West Europe).

https://o365datacentermap.azurewebsites.net/

O365 Data encryption

O365 data are encrypted at rest, in transit and in some scenarios at file level.

https://www.microsoft.com/en-us/trustcenter/security/encryption#Office-365

O365 Engaging with our Support 

Office 365 Customer Lockbox feature which will help a customer to control how a Microsoft support engineer is going to access customer data during a scenario where customers have raised a support request to investigate some service issues related to customers Office 365 tenant.

https://blogs.office.com/2015/04/21/announcing-customer-lockbox-for-office-365/

O365 IT management and privileged access to the services 

Office 365 comes with a set of admin roles that you can assign to users in your organization. Each admin role maps to common business functions, and gives people in your organization permissions to do specific tasks in the Office 365 admin center.

https://support.office.com/en-us/article/About-Office-365-admin-roles-da585eea-f576-4f55-a1e0-87090b6aaa9d

Stay Online !