Groove 3.1 Licensing maintenance issues

Do you run Groove Virtual Office 3.1, or use the old 3.1 Groove Hosted Services? At this point, we believe most people who were using Groove Virtual Office 3.1 -- the last version of the Groove desktop application produced by Groove Networks -- have transitioned to Microsoft Office Groove 2007. However, if you are still using these legacy products, you may be interested in the services provided by Acquisition Support at https://acquisitionsupport.custhelp.com. This site provides licensing support for 'products recently acquired by Microsoft'. (That's for some rather large values of 'recently', apparently -- four years ago, in this case.)

Visit https://acquisitionsupport.custhelp.com for these three Groove 3.1 items:

• To exercise your downgrade rights from Office Groove 20007 to Groove Virtual Office 3.1
• To request a replacement activation code/license key for your existing Groove Virtual Office 3.1 account
• To add or change a domain administrator for your Groove Hosted Services 3.1 domain

Note that regular Groove Support cannot help you with these issues, and acquisition support cannot help you with any other issues.

Comments

• Anonymous
  January 01, 2003
  ooops - so long since i used it have forgotten the link and password - could some refresh me re the link / site URL TIA ashok hingorani

• Anonymous
  January 01, 2003
  From the Login page, if you click Go to Account Assistance, it will bring you here: http://acquisitionsupport.custhelp.com/cgi-bin/acquisitionsupport.cfg/php/enduser/acct_assistance.php You can request the usual login help items there.

• Anonymous
  August 03, 2009
  I've been using 3.1 since early 2004?? no interest in changing yet. Thanks for this information. I have need of another 3.1 license for a system that can't use 2007.  I will try the acquisitionsupport hopefully i'll be able to attain one more license. Thanks, Edi

• Anonymous
  August 04, 2009
  The comment has been removed