Preconfigured system accounts

Preconfigured system accounts are included on deployed environments so that Microsoft can manage and operate the finance and operations service and provide specific features to customers. The following table provides information about each account, including the purpose and use case for the account.

Important

Do not delete these system accounts. Deleting these accounts will cause a disruption in key functionality provided by Microsoft.

Account	Purpose/use case
Axrunner	Monitoring the health of the environment, and providing alerts as required. Note: This account is deprecated for self-service environments and is no longer used.
DataSyncFrameworkApp	Used by Microsoft Power Platform apps that are provided by Microsoft to synchronize data from finance and operations virtual tables in Dataverse, based on row version change tracking.
DataverseSearchApp	Used for synchronizing data from finance and operations apps to Microsoft Azure Cognitive Services through Dataverse virtual tables that have row version change tracking. This account enables global search functionality for finance and operations data on Microsoft Power Platform apps.
DynamicsMaintAppUser	Performing deployment and service operations in finance and operations apps.
FRServiceUser	The Financial Reporting service user account. The Management Reporter application uses this account for integrations with finance and operations apps.
MonitoringAppUser	Used as part of Geneva Synthetics Monitoring in FnO to help identify availability or functionality loss issues in customer environments and contribute to CRI reduction.
PowerPlatformApp	Connecting Dual-write and virtual tables for finance and operations apps to Dataverse.
DualWriteServiceUser	Enables live synchronization of data from finance and operations apps to Dataverse for Dual-write create, read, update, and delete operations.
DataIntegrationServiceUser	Enables Dual-write configuration and setup, and initial synchronization of data between finance and operations apps and Dataverse.
RetailServiceAccount	Connecting Retail services to the finance and operations environment.
ScaleUnitManagement	Communication with the Scale Unit Manager portal. This account is automatically added when you upgrade to version 10.0.23.
ScaleUnitPipeline	Maintaining and tracking communication between the scale units. This account is automatically added when you upgrade to version 10.0.19.
SysHealthServiceUser or Axping (depending on the deployed product version)	Monitoring the availability and health of the environment, and providing alerts as required.
ArchiveServiceApp	Archive service application account used for moving finance and operations data to Dataverse long term retention.
IAPApp	The Insights Apps Platform account that's used to sync data between finance and operations and Dataverse.