Enable or disable single item recovery for a mailbox in Exchange Online
You can use Exchange Online PowerShell to enable or disable single item recovery on a mailbox. In Exchange Online, single item recovery is enabled by default when a new mailbox is created. In Exchange Server, single item recovery is disabled when a mailbox is created. If single item recovery is enabled, messages that are permanently deleted (purged) by the user are retained in the Recoverable Items folder of the mailbox until the deleted item retention period expires. This lets an administrator recover messages purged by the user before the deleted item retention period expires.
What do you need to know before you begin?
Estimated time to complete: 2 minutes.
You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "Retention policies" entry in the Feature permissions in Exchange Online topic.
You can't use the Exchange admin center (EAC) to enable or disable single item recovery.
In Exchange Online, the deleted item retention period is set to 14 days, by default. You can change this setting to a maximum of 30 days. For details, see Change how long permanently deleted items are kept for an Exchange Online mailbox.
In Exchange Server, the mailbox uses the deleted item retention settings of the mailbox database, by default. The deleted item retention period for a mailbox database is set to 14 days, but you can override the default by configuring this setting on a per-mailbox basis. For details, see Change how long permanently deleted items are kept for an Exchange Online mailbox.
For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts for the Exchange admin center.
Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Online or Exchange Online Protection.
Use Exchange Online PowerShell to enable single item recovery
This example enables single item recovery for the mailbox of April Summers.
Set-Mailbox -Identity "April Summers" -SingleItemRecoveryEnabled $true
This example enables single item recovery for the mailbox of Pilar Pinilla and sets the number of days that deleted items are retained to 30 days.
Set-Mailbox -Identity "Pilar Pinilla" -SingleItemRecoveryEnabled $true -RetainDeletedItemsFor 30
This example enables single item recovery for all user mailboxes in the organization.
Get-Mailbox -ResultSize unlimited -Filter "RecipientTypeDetails -eq 'UserMailbox'" | Set-Mailbox -SingleItemRecoveryEnabled $true
This example enables single item recovery for all user mailboxes in the organization and sets the number of days that deleted items are retained to 30 days
Get-Mailbox -ResultSize unlimited -Filter "RecipientTypeDetails -eq 'UserMailbox'" | Set-Mailbox -SingleItemRecoveryEnabled $true -RetainDeletedItemsFor 30
For detailed syntax and parameter information, see Set-Mailbox.
Use Exchange Online PowerShell to disable single item recovery
You might need to disable single item recovery for a user's mailbox. For example, before you can permanently delete content from a mailbox, you have to disable single item recovery.
This example disables single item recovery for the mailbox of Ayla Kol.
Set-Mailbox -Identity "Ayla Kol" -SingleItemRecoveryEnabled $false
How do you know this worked?
To verify that you've enabled single item recovery for a mailbox and display the value for how long deleted items will be retained (in days), run the following command.
Get-Mailbox <Name> | Format-List SingleItemRecoveryEnabled,RetainDeletedItemsFor
You can use this same command to verify that single item recovery is disabled for a mailbox.
More information
To learn more about single item recovery, see Recoverable Items folder in Exchange Online. To recover messages purged by the user before the deleted item retention period expires, see Recover deleted messages in a user's mailbox.
If a mailbox is placed on In-Place Hold or Litigation Hold, messages in the Recoverable Items folder are retained until the hold duration expires. If the hold duration is unlimited, then items are retained until the hold is removed or the hold duration is changed.