Customizing the Self-Service Portal for Your Organization
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After configuring the Self-Service Portal, you will want to customize it for your organization by adding custom notice text, your company name, and other company-specific information.
Customizing the Self-Service Portal information
You can customize the Self-Service Portal in the following ways:
| What you can do | Instructions |
|---|---|
You can brand the Self-Service Portal with your company name, Help Desk URL, and can change the Session Time-out setting to make the end user’s session expire after a specified period of inactivity. |
How to Set the Self-Service Portal Branding and Session Time-out |
You can turn the Self-Service Portal notice text on or off. |
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You can configure a localized version of the Self-Service Portal "HelpdeskText" statement, which tells end users how to get additional help when they are using the Self-Service Portal. |
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You can configure a localized version of the Self-Service Portal "HelpdeskURL" to display to end users by default. |
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You can configure localized notice text to display to end users by default in the Self-Service Portal. |
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