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How to: Cancel Payments

Microsoft Dynamics NAV includes Norwegian enhancements that allow you to cancel payments. If the payment has been sent to the bank, the bank must be contacted to cancel the remittance that they received.

  • A payment order can be canceled if the payments are not received by the bank and a new remittance must be made. You can also cancel a payment order if you do not want to transfer the payments to the bank, for example if the payments are incorrect. Only open payment orders can be canceled.

  • An individual payment can be canceled if the payment cannot be processed by the bank and a new remittance has to be made. You can also cancel a payment if you do not want to process the payment. Settled payments cannot be canceled.

To cancel a payment order

  1. In the Search box, enter Remittance Payment Order, and then choose the related link.

  2. Select the payment order, and on the Navigate tab, in the Payment order group, choose Export, and then select Cancel payment order.

  3. Choose the Yes button.

To cancel a payment

  1. In the Search box, enter Waiting Journal, and then choose the related link.

  2. Select the payment, and on the Navigate tab, in the Waiting Journal group, choose Cancel Payment.

  3. Choose the Yes button.

See Also

Tasks

How to: Set Up Remittance Agreements
How to: Create Remittance Accounts
How to: Set Up Vendors for Remittance
How to: Create Remittance Suggestions
How to: Create Manual Remittance Payments
How to: Set Up Payment Line Information
How to: Test Remittance Payments
How to: Export Remittance Payments
How to: Import Payment Return Data
How to: Delete Remittance Payment Orders
How to: View Remittance Error Codes

Concepts

Electronic Payments to Vendors in Norway
Recipient Reference Codes
Types of Payment Returns Files
Remittance Errors