Learn about Priva Subject Rights Requests

Several privacy regulations around the world grant individuals—or data subjects—the right to make requests to review or manage the personal data that companies have collected about them. These subject rights requests are also referred to as data subject requests (DSRs), data subject access requests (DSARs), or consumer rights requests. For companies that store large amounts of information, finding the relevant data can be a formidable task. Fulfilling the requests, for most organizations, is a highly manual and time consuming process.

The Microsoft Priva Subject Rights Requests solution is designed to help alleviate the complexity and length of time involved in responding to data subject inquires. We provide automation, insights, and workflows to help organizations fulfill requests more confidently and efficiently.

How Priva supports subject rights request fulfillment

Automation and robust workflow tools are woven into the entire Subject Rights Requests solution. Once you create a request in the system, we take on the work of identifying and collecting data and provide tools to facilitate collaborative analysis.

Immediate kickoff of data evaluation

Priva uses the foundational capabilities of Microsoft 365 to identify personal data types in your organization's data. As soon as you create a request, the solution immediately gets to work identifying the files, emails, sites, and chats that contain the data subject's personal data. We'll retrieve the content items within a few hours, depending on the amount of data. If we expect to find a high volume, we'll provide you the chance to refine your search parameters before we collect the data.

Help in prioritizing content to review

You may have to review a large amount of data collected for the data subject's request. We provide insights on the details screen of each request and suggest which items to prioritize for review. Priority items include files that may be confidential or items containing more than one person's personal data. These items highlight content that might need redaction or other special handling considerations.

Built-in Teams collaboration and editing tools to facilitate data review

As soon as you create the request, a dedicated Teams channel is automatically set up for that request. Adding relevant stakeholders as request collaborators will invite them into the chat to help analyze and make decisions about the items retrieved. Using built-in redaction tools within the request, collaborators can mark up files in a review screen next to the list of items. If certain content requires a further follow-up action, you can apply tags defined by your organization to help identify the items and take the action at a later time.

Automatically generated reports

After you're done reviewing the data and deciding what to include for the request, we generate reports for you. The reports include any relevant data package you'll send to the data subject, audit logs, and a summary of tagged files so you can complete any necessary follow-up actions.

Solutions that extend and integrate with your subject request strategy

Extend the automation capabilities by using one of the built-in Power Automate templates to set up flows for common tasks, such as setting calendar reminders or creating records of your requests in ServiceNow. You can also use the Microsoft 365 Subject Rights Request API to introduce automation to your existing subject rights strategy.

Next steps

Visit Understand the request workflow and details page to learn about the progress steps in creating and working through a subject rights request. To get started with your first request, see Create a subject rights request.

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