Relationship between customer and customer ledger entries

Completed

When you post transactions to customers in Business Central, the following customer entries are created:

  • Customer ledger entries

  • Detailed customer ledger entries

Explore customer ledger entries

Customer entries provide more information about customers and sales business. Customer ledger entries are posted entries from sales documents such as sales orders, sales invoices, and journals, such as cash receipt journals.

Screenshot of Customer ledger entries for a customer in Business Central.

You can access the customer ledger entries for a customer as follows:

  1. Select the Search for Page icon in the top-right corner of the page, enter customers, and select the related link.

  2. Select a customer and open the customer card by selecting the No. field.

  3. Select Related, History, and then Ledger Entries.

You can also select one of the amount fields on the customer list or customer card, like the Balance (LCY) field.

Explore detailed customer ledger entries

To view the detail of a customer ledger entry, you can select a customer ledger entry and select Entry and then Detailed Ledger Entries.

Screenshot of Detailed customer ledger entries for a customer in Business Central.

The detailed customer ledger entries store the actual amounts of the customer transactions, such as an invoice. The customer ledger entries show the amounts as FlowFields.

Examples of where additional detailed customer ledger entries are created to change the customer ledger entries include the following:

  • Foreign currency exchange rates

  • Payment discounts

  • Payment tolerances

  • Applications

  • Rounding