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DeploymentFailed - InaccessibleImage error code

This article discusses how to resolve a deployment failure on Microsoft Azure Container Instances that generates an "InaccessibleImage" error code.

Symptoms

When you try to deploy a container instance, the deployment fails, and you receive an error message that resembles the following text:

{

"code":"DeploymentFailed",
"message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/DeployOperations for usage details.",
"details":[

{

"code":"InaccessibleImage",
"message":"The image '<container-registry-name>.azurecr.io/<image-name>:<version-name>' in container group '<container-group-name>' is not accessible. Please check the image and registry credential."

}

]

}

Cause

You're trying to use a service principal to access the Azure container registry. This scenario can occur because of one of the following reasons:

  • You specified incorrect credentials when you tried to create the container instance.

  • You specified the correct credentials, but the service calls on Container Instances are blocked by firewall rules in the Azure container registry.

Solution

You must use a managed identity to allow the Container Instances trusted service to access the container registry. For more information, see Allow trusted services to securely access a network-restricted container registry. You can also learn more at Deploy to Azure Container Instances from Azure Container Registry using a managed identity.

References

Contact us for help

If you have questions or need help, create a support request, or ask Azure community support. You can also submit product feedback to Azure feedback community.