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Configure antivirus exclusions in a System Center Service Manager environment

  • Článek

Antivirus exclusions need to be properly configured in a System Center Service Manager environment in order to avoid potential performance issues due to antivirus scanning operations.

Original product version:   System Center 2016 Service Manager, System Center 2012 R2 Service Manager, Microsoft System Center 2012 Service Manager Service Pack 1
Original KB number:   2787044

To configure the exclusions for your Service Manager environment, you will need to configure the exclusions documented below.

For Service Manager management servers

Exclude the following processes:

  • All instances of MonitoringHost.exe
  • HealthService.exe
  • Microsoft.Mom.ConfigServiceHost.exe
  • Microsoft.Mom.Sdk.ServiceHost.exe
  • Microsoft.EnterpriseManagement.ServiceManager.UI.Console.exe

Exclude the following folder and its subfolders:

  • C:\Program Files\Microsoft System Center\Service Manager

Exclude the files with the following extensions:

  • .EDB
  • .CHK
  • .LOG

For Service Manager database servers

For SQL Servers hosting the Service Manager related databases, configure the exclusion for the files with the following extensions:

  • .MDF
  • .NDF
  • .LDF

The files are often located in a folder like:

  • E:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data
  • E:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Log