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Stephen Cohen's Love Curve for Software Projects

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I'm only capturing (stealing :)) Stephen's Cohen's Love Curve out of sheer respect for his observational ability to capture the aggregate of IT projects when it comes to client interaction.  This is an utter truism and I have been on both sides of the conference room table (an FTE and a consultant). 

Read more about Stephen's great insights here:

https://blogs.msdn.com/stephen_cohen/default.aspx