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Use organization-wide teams in Microsoft Teams to help everyone collaborate

Global Administrators can create organization-wide teams that provide a way for everyone in a small-to-medium-sized organization to be part of a single and collaborative team. Organization-wide teams automatically include every user in the organization and keep the membership up to date as users join and leave the organization.

If your organization is new to Teams and has no more than 5,000 users, an organization-wide team is created automatically. Organization-wide teams are limited to organizations with no more than 10,000 users. You can have up to five organization-wide teams.

Create an organization-wide team

There are two ways to create an organization-wide team:

  • Convert an existing team to an organization-wide team. Go to the team name, and click More options > Edit team.

  • Create a new team from scratch and choose the Org-wide option.

    Screenshot of the Org-wide option to create an organization-wide team.

Types of users in an organization-wide team

When an organization-wide team is created, all Global Administrators and Teams Administrators are added as team owners and all active users are added as team members. Team members can't leave an organization-wide team, but team owners can manually add or remove users if needed. When Teams automatically adds or removes someone, a notification is sent to the General channel.

Unlicensed users are also added to the team. The first time an unlicensed user signs in to Teams, they're assigned a Microsoft Teams Exploratory license. To learn more about the Exploratory license, check out Manage the Microsoft Teams Exploratory license.

The following types of accounts won't be added to your organization-wide team:

  • Accounts that are blocked from sign-in
  • Guests
  • Resource or service accounts (for example, accounts associated with auto attendants and call queues)
  • Room or equipment accounts
  • Accounts backed by a shared mailbox

Note

Rooms that aren't a part of a room list, equipment, and resource accounts might be added or synced to the organization-wide team. Team owners can easily remove these accounts from the team.

Note

If a user's account is disabled and then re-enabled, the user may need to be manually added to the organization-wide team again in Teams.

Options to get the most out of an organization-wide team

To get the most out of your organization-wide team, we recommend that team owners do the following tasks:

Allow only team owners to post to the General channel

Reduce channel noise by having only team owners post to the General channel.

  1. Go to the team, locate the General channel, and then select ... More options > Manage channel.
  2. On the Channel settings tab, click Permissions, and then select Only owners can post messages.

Turn off @team and @[team name] mentions

Reduce @mentions to keep them from overloading the entire organization.

  1. Go to the team and click ... More options > Manage Team.
  2. On the Settings tab, click @mentions > turn off Show members the option to @team or @[team name].

Automatically show important channels

Show important channels to ensure everyone in your organization engages in specific conversations. To learn more, see Auto-favorite channels for the whole team.

Set up channel moderation

Consider setting up channel moderation and giving moderator capabilities to certain team members. (When moderation is set up, team owners are given moderator capabilities automatically.) Moderators can:

  • Control who can start a new post in a channel.
  • Add and remove moderators.
  • Control whether team members can reply to existing channel messages.
  • Control whether bots and connectors can submit channel messages.

For more information, see Set up and manage channel moderation in Microsoft Teams.

Remove accounts that might not belong

Even though members can't leave an organization-wide team, as a team owner, you can manage the team roster by removing accounts that don't belong. Make sure you use Teams to remove users from your org-wide team. If you use another way to remove a user, such as the Microsoft 365 admin center or from a group in Outlook, the user might be added back to the organization-wide team.