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Answer the following questions to see what you learned.

1.

How do you migrate topics from one environment to another?

Export the topic as a zipped file from one agent and then import it to another agent in the other environment.

Export the entire agent as a zipped file from the source environment and then import it to the destination environment.

You can't migrate only topics. You must migrate the entire agent by using a solution.

You would use the Power Automate template to copy and paste the agent topics.

2.

How do agents use the existing tables in Power Apps or Power Automate?

The existing tables in Power Apps or Power Automate are already available in the agent entities.

You need to use the Call an action feature in the agent authoring canvas.

You do a one-time synchronization configuration that is available in the agent manager.

You do a one-time synchronization configuration by using the Bot Framework.

3.

What authentication options are currently available?

No authentication, Only for Teams, and Manual (For any channel including Teams)

Microsoft Entra ID and Microsoft 365 Groups

Microsoft Entra ID and Teams

Microsoft Entra ID and Power Automate flow

4.

What information does the Analytics section provide?

Summary and Customer Satisfaction

Summary, Customer Satisfaction, and Sessions

Summary, Customer Satisfaction, Sessions, and error log

Summary, Customer Satisfaction, Sessions, and Billing

5.

Which of the following variables does the agent automatically store once a user is authenticated?

User email, user display name, user organization name, user ID.

User email, user ID, user location.

If the user is logged in, user display name, user ID.

If the user is logged in, user email, user ID.

6.

What happens if you select Require users to sign in when setting up authentication?

A new user topic called Require users to sign in is created and users are prompted to sign in before talking to the agent. The topic can be turned off from the Topics area.

A new system topic called Require users to sign in is created and users are prompted to sign in before talking to the agent.

You can use the Authenticate action in the agent's Greeting topic.

You can use the Authenticate action throughout any point in the conversation.

7.

You created a new topic and want to add it to an agent. The agent is already in a solution. How can you add the new topic in the solution?

No action required as the new topic is automatically added to the solution.

Open the solution and select Add existing > Topic.

Open the solution and select New > Topic.

Open the solution, go to the agent component, and select Add required components.

You must answer all questions before checking your work.