Outlook live spam filter deactivate

Disclaimer: I noticed that your language settings are set to de-de while your request was submitted in English. To maintain consistency and clarity, I will continue responding in English. The information provided has been translated using an automated translation tool; although we strive for accuracy, the translation may not fully capture the original meaning, context, or intent.

Hi Marcel Mohr,

Thank you for reaching out to Microsoft Q&A forum.

Based on your description, it appears that some legitimate emails are being routed to the Junk folder. To help ensure that future messages are consistently delivered to your Inbox, please follow the recommended steps below:

1. Add our email address to Safe Senders

• Go to Outlook.live.com > Settings > Mail > Junk email.
• Under Safe senders and domains, add safe sender.
• This helps Outlook recognize messages from that address as trusted and deliver them directly to your Inbox

2. Mark messages as “Not junk”

• Please check your Junk Email folder.
• If you see any emails there, please select the message and choose “Not junk”.

This action trains the system to handle similar emails correctly in the future.

Please feel free to let me know if you have any further updates, thank you.

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