Introduction

Completed

Power Virtual Agents is a recently introduced product that forms the final product pillar of the Microsoft Power Platform. Power Virtual Agents enables teams to easily create powerful chatbots using a guided, no-code graphical interface without the need for data scientists or developers.

Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service. These bots can be created easily without the need for data scientists or developers.

This module examines the benefits of using Power Virtual Agents, along with the key features that make this product so popular with businesses. You'll also learn about the two versions of Power Virtual Agents, the key features of each, and the business scenarios for which each version is designed.

After completing this module, you'll be able to:

  • Explain the purpose of Power Virtual Agents within the Microsoft Power Platform.
  • Explain how Power Agents enable teams to easily create powerful bots.
  • Describe key features of Power Virtual Agents.
  • Create a bot using Power Virtual Agents.