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Microsoft Dataverse - Service Update 22052 Release Notes

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Service Update 22052 for Dataverse 9.2.0 is now available. This article describes the hotfixes and updates that are included in Service Update 22052.
Update package Version number
Service Update 22052 for Dataverse 9.2.0 9.2.22052.00153

To determine whether your organization had this update applied, check your Dynamics version number. Click the gear icon in the upper-right corner, and then click About.

An (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Service Update 22052 resolves the following issues:

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

Accessibility

  • When creating a new email signature in the Customer Service Hub, there were no visible accessibility instructions present for keyboard navigation users to access the row of formatting options in the Signature Editor.
  • On Android, TalkBack did not announce the "Saving" status message when it appeared when creating an appointment.*
  • On mobile, while in Sales Hub, the Talkback screen reader focus did not move to the ‘More commands’ menu item within the active account timeline.
  • Narrator and the NVDA screen reader did not announce when a template was uploaded to Sales Requests.
  • When viewing the Activities Calendar view, while zoom was set at 400%, the hover dialogue was truncated, and content was not displayed.
  • In the Customer Service Hub, when adding a Queue to a newly created email activity, the TalkBack screen reader did not announce the correct information.
  • In the Customer Service Workspace, focus could not reach the App Tab Bar when using keyboard navigation.
  • The NVDA screen reader announced that an error occurred when selecting the "clear" button in an Omnichannel for Customer Service users grid, after announcing that keyboard focus was on the "Filter by value" control dropdown menu.

Platform Services

  • When using a plugin to create a record within a custom entity, the plugin did not trigger and the record was not created.

Sales

  • When SharePoint was enabled, documents were not displayed after being uploaded unless the page was refreshed.

Unified Interface

  • While using the mobile application, rather than a browser, the command bar was not shown when switching between created Business Process Flow opportunities.*
  • In the Field Service (Dynamics 365) mobile app on iOS devices while in offline mode, when adding data (text, image, video, or audio) in the timeline of a Booking entity, the data was reversed.*
  • Offline database creation did not complete after signing out and signing back in while the database was being created.

Error Messages, Exceptions, and Failures

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.

Knowledge Management

  • An error occurred when upgrading or uninstalling a custom solution with a msdyn_knowledgemanagementsetting dependency.*

Unified Interface

  • An error occurred after entering a contact mapping field within a Marketing form field.

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