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Microsoft Dataverse - Service Update 22074 Release Notes

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Service Update 22074 for Dataverse 9.2.0 is now available. This article describes the hotfixes and updates that are included in Service Update 22074.
Update package Version number
Service Update 22074 for Dataverse 9.2.0 9.2.22074.00170

To determine whether your organization had this update applied, check your Dynamics version number. Click the gear icon in the upper-right corner, and then click About.

An (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Service Update 22074 resolves the following issues:

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

Accessibility

  • The NVDA and Narrator screen reader did not announce the 'Initial Status Reason' dropdown' button in the Customer Service Hub.
  • When creating a note with an attachment and opening a preview dialog, the screen reader did not announce the attachment file name.
  • When using scan mode, the Narrator and the NVDA screen reader did not announce the content within the "First Response in" form field in a case entity.
  • When using keyboard navigation in any homepage grid, the lookup column did not reflect the selected filtering criteria.
  • When activating filters for column headers, screen readers did not announce the filter information.

Unified Interface

  • When sorting the "Contact full name" column within the Preferred agent routing preview, the search results did not reflect the sort criteria.
  • Activities, notes, or posts on the timeline were truncated after expanding the entry on the timeline.
  • When creating a case form that contained a sub-grid and selecting the multi-session tab, the sub-grid did not load and flyout options were unresponsive.*
  • All lookup menu form fields were unresponsive when performing a global search and selecting any lookup field in an entity specific tab.
  • All grid items within Advanced Lookup may not lead when on a slow network connection.

Error Messages, Exceptions, and Failures

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.

Platform Services

  • An error occurred when creating, updating, or deleting table events in the Azure Event Hub.

Solutions

  • An error occurred when creating a new email and closing the email template dialog box without selecting a template.
  • An error occurred when merging one or more cases that did not contain a case title within any entity.

Unified Interface

  • An error occurred after switching to offline mode before all available data was updated and synchronized in the Field Service Mobile app.*
  • An error occurred in a column editor when no list items were present in an account entity.

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