Download and burn an ISO file on the volume licensing site (VLSC)

This article describes how to download and burn an ISO file from the Microsoft Volume Licensing Service Center (VLSC).

Applies to:   General
Original KB number:   2472143


From the VLSC, you can download software included in your contract. On the section Downloads you can find two types, EXE & ISO files. An ISO file should be saved into a CD or DVD through a burning software.

Download and burn an ISO file

  1. Access the Volume License Service Center (VLSC).

  2. Enter your Windows Live ID E-mail address and password, then select the Sign-In button.

  3. Select Downloads > Licensed Downloads, and then search for your product.

    Screenshot of Licensed Downloads tab in Volume License Service Center.

  4. Choose the Download Settings from the drop-down box. Specify the Language and Connection Speed. Operating System Type may be required for certain products.

    Screenshot of the Language, Connection Speed and Operating System Type options in Download settings.

  5. Select Continue Download.

  6. You may choose either Download Manager or the Web Browser.

    1. Download Manager is a program to pause and resume the download at any time by selecting the Pause button. You can cancel the download if required by clicking the Cancel button.

      Screenshot of the Download Manager and the Web Browser option for EXE or ISO download format.

    2. Choose the location on your computer and select the Save button.


      You will be prompted to install the Download Manager on your first download.

    3. The Download Manager opens and the download begins.

    4. You can cancel the download if required by clicking the Cancel button.

      Screenshot of the Cancel button in Download Manager.

  7. The ISO file should be saved on the hard disk on your computer.

  8. When the download is completed, copy the ISO file to a CD or DVD using a software burning program.

  9. This CD or DVD can then be used to install the ISO software.

Data collection

If you need assistance from Microsoft support, we recommend you collect the information by following the steps mentioned in Gather information by using TSS for deployment-related issues.